Bet365 Casino Review - 8.8/10

Bet365’s sober website style has been the company trademark since the start. Their aim is to give a simple and direct message: come and play with us. The games are fun and the promotions are generous. We like their style. From the vast selection of games to the payment options, players are spoiled for choice. Their customer support is prompt and over all Bet365 Casino provides one of the best player experiences on the web.

Software

Bet365 Casino offers primarily Playtech games. The games are available for download and instant play version, but only for real money. The games load quickly and the software is reliable. A mobile version with a wide range of casino games is also available.

User Experience

Signing up and depositing is straightforward and quick. The site navigation and player account options are also very functional and simple. The website in itself is not exactly sparkling, but it still retains the fun element of a casino site, by using nice images on the game thumbnails. Promotions, games, and the support links are well positioned and easily accessible. The games will only load in real money mode, meaning that players will have to make a purchase before being able to launch a game. However, once your account is replenished (it takes literally 60 seconds) the games load fast and the fun begins.

Game Variety

The games offered are action packed! In the real sense of the word: all your favorite Marvel superheroes slots are present. Magic 7 has a different spin to it, themed around popular jockey, Frankie Dettori. King Kong has left the Empire State Building to help your winnings climb high. On top of being available in every shape and form is the classic online casino format for, Baccarat, Roulette and Blackjack, which are also offered live in video stream from a real casino. Real dealers welcome players and deal cards in real time. How could it get more exciting? Well, probably by hitting the millionaire Beach Life Jackpot!

Loyalty program and Promotion

Bet365 Casino currently offers an initial bonus of 150% up to £150.  Furthermore, loyal players can take advantage of a bundle of promotions up to £3000.With bonuses ranging from £10 to £200 at a time, as long as the special bonus code is entered, players will get a choice of which bonus to claim. The loyalty program is enough to fill a player’s account with free credits every so often; and depending on their VIP club status, players will also receive invitations to special promotions and major sporting events. Now that’s value!

Support

Bet365 has an excellent online support system. Newcomers can take a look at the Bet Tutorial and FAQ for all they need to know about online gambling. Players can use the email, phone, post, fax, or call back services. If queries are urgent, they can use the Live Chat feature to be put through to the support team directly.

Telephone support is known to have slow response times at Bet365. Although Support is marketed as 24/7, most major queries can only be resolved between 09.00-17.00GMT when Senior Support Advisors are available.

Payment

Bet365 allow deposits or withdrawals from credit cards, debit cards, Neteller, Moneybookers, PayPal, online bank transfer, Click2Pay, Ukash, Paysafecard, EntroPay, bank wire, fast bank transfer, and Cheque.
Withdrawals, even large ones, are processed extremely fast. They are often in your account the following day after the withdrawal request was made.