These days, BetVictor is a global, online-only bookmaker but the company’s history dates back to 1946. Originally named after its former chairman Victor Chandler, it changed to VC Bet in 2004 and then reverted to Victor Chandler in 2008, before settling on the name BetVictor in 2012.
Headquartered in Gibraltar, BetVictor Sports is an independent bookmaker that attracts customers from over 150 countries and employs more than 400 people. Although it also offers a perfectly good casino product, its focus always has been and remains sports betting.
Like many bookmakers, BetVictor uses its own in-house software for its sportsbook rather than outsourcing to a third party. The company has always been at the forefront of technological innovation and in 2015, launched its own in-house Cash Out and In-Play facilities across all channels.
If you're also using the BetVictor Sportsbook, the company has a dedicated sports betting app for football and horse racing available on both iOS and Android devices.
BetVictor has worked hard in recent years on tidying up its website in order to provide an improved and more intuitive customer experience. The result is a clean and well-designed site that's equally easy to use on both desktop and mobile.
Current markets, in-play events and promotions take centre stage on the homepage, with all sports listed alphabetically below that. BetVictor does fit quite a lot of content on to one page so once they’re in the right area, users can easily find what they're looking for.
One of the main reasons behind the company’s steady success has been its consistently good odds. In 2015, leading odds comparison website Oddschecker named BetVictor as the bookmaker offering the best odds, most often, on the major European football leagues for the fifth year running. In a nutshell, punters can rely on BetVictor to put out top odds for major sporting events, particularly in its core markets.
BetVictor offers an extensive range of sports for punters to bet on, with more than 30 listed on the site. Alongside its key categories of football and horse racing, there are smaller sports such as hurling, water polo and speedway. It’s not just sport, either: politics and entertainment markets are also on offer.
The number of markets available varies according to how high-profile the event is. For a major football match, punters can expect to find upwards of 60 or 70 different markets, but this number is significantly lower for more obscure events. BetVictor is also somewhat of a specialist when it comes to Asian Handicap betting.
In-play betting is a key area of BetVictor’s offering and customers can access great-value live betting across all major competitions and events in football, golf, tennis, cricket, rugby, basketball and American Football. They can even settle their bets before the event is over using Quick Cash Out or Partial Cash Out.
When it comes to live streaming, BetVictor is slightly behind some of its rivals. Currently it offers streaming of horse races only but for those who aren’t bothered about watching the event, BetVictor is an appealing destination for in-play betting.
BetVictor doesn't run a huge number of sports promotions, instead relying on its offer of industry-leading odds to entice and retain customers. New customers can get their hands on free bets and a casino bonus when they sign up and place their first bet.
Over the last couple of years, BetVictor has also held some big-money competitions. For the 2016 European Championships, it launched a Million Pound Goal campaign whereby entrants could win £1 million by predicting the scorer and minute of the first goal in the final of the tournament. A similar competition took place every week during the 2017/18 Premier League season.
One area where BetVictor could definitely improve is customer support. Firstly, it’s quite difficult to locate. For questions about their account or banking, users have to click on the small ‘Help Centre’ button in the top corner of the screen, where they must scroll through several FAQs to find the information they require.
Likewise, if they want to contact customer support, they have to go to the ‘Contact us’ button at the bottom of the page. There’s no live chat service, either.
For guests, there is little information about banking and registered users have to go to the deposit page to see the different options available. Deposits can be made by card, PayPal, Skrill or Neteller, while bank transfer is an additional option for withdrawals.
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Ultimately punters want the best odds so they can maximise their winnings, and that’s why BetVictor is one of the most popular bookmakers around. The site offers an excellent range of sports and markets, a strong in-play offering, big-money giveaways and advanced in-house technology across all platforms, and is only let down by its customer support.
|one of the most popular bookmakers around||quite difficult to locate customer support|
|clean and well-designed site|
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