While some online gaming companies may regard being the new kid on the block as a disadvantage, Guts see it as an opportunity. Truly, this relative newcomer to the fold deliberately looks and feels like it is part of a new generation; an online gaming portal that is genuinely trying to set the bar that much higher, particularly in the fields of customer service, user-friendliness and choice.
While the entire Guts Casino offering employs the services of no less than five industry-leading software platforms, the live casino is powered by Evolution Gaming. As well as ensuring the site is brimming with high-quality content and zips along at a super-fluid pace, the choice to go with such a stalwart in the live casino industry ensures every game and casino backdrop looks very sleek and beautifully rendered, with no glitches whatsoever.
The Guts Live Casino is available in no-download instant play format, allowing for fast access and availability on both PC and Mac devices. The Guts team has also developed a mobile gaming site for smartphones and tablets (again, this is entirely browser-based so players do not need to download an app), although the live section is currently unavailable to users on the go.
As well as being arguably the best looking online casino site on the web, Guts Live Casino can lay claim to being one of the easiest and most hassle-free online gaming sites to use. The intuitive interface and easy-to-navigate casino games make the playing experience a real treat. The live casino supports play in multiple languages, including English, Finnish, Norwegian and Swedish and German. Those living in certain countries such as France, Belgium, Italy, Spain, Hong Kong and the United States of America are currently restricted from registering accounts or placing bets in the Guts Live Casino.
There are currently five different games available to play in the Guts Live Casino. The live dealer variants for Three Card Poker and Casino Hold'em have got to be the most unique compared to the typical offering of just roulette, blackjack and baccarat. These games are streamed live from a studio in Central London, with players able to communicate with the highly personable dealers in real time (many of whom speak several languages).
Needless to say, players who are a little apprehensive about gambling with real money on a live platform can learn the ropes and gain some much needed confidence by playing the free-play casino games available elsewhere in the casino area.
New players to Guts Live Casino use the promo code GUTSW1 to receive a generous 100% First Deposit Bonus matched up to £300. Returning players and new players alike can enjoy the consistently offered promotions and bonuses seen offered all throughout the year.
Guts Live Casino members can rest assured they will benefit from the very highest standards of financial security, as the casino employs SSL data encryption technology to ensure all financial data remains safe and secure.
Along with email and telephone-based customer support available 24/7, Guts.com operate a call-back service whereby inquiring players can leave their number and let the casino know when to try and reach them. This is another example of the company's desire to ensure customers receive the kind of service that has, in the main, been lacking within the industry up to now.
The Guts motto is "Why Wait", a direct reference to the speed at which they process player requests for account withdrawals (they can normally be made within two hours). The minimum deposit and withdrawal is just €10 - a nice amount for beginners and low limit players – and can be made via a wide selection of payment methods, including credit or debit cards, e-wallets, prepaid cards, instant transfers and bank transfers. Although deposits carry no fees, a small €2.50 charge is applied to withdrawals.
To sum up, the Guts Live Casino is getting so much right at the moment that it could quite conceivably be regarded as the industry's new bench mark. Without doubt, casino enthusiasts who are looking for a forward thinking gaming site that puts customer service right at the top of its list of priorities should add Guts Live Casino to their favourites straight away.
|brimming with high-quality content||yet to develop mobile live casino product|
|zips along at a super-fluid pace|
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Game Variety - 3/5
Game Quality - 3.5/5
User Experience - 3.5/5
Bonuses - 4/5
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