Playzee Casino launched in 2018 under the umbrella of the White Hat Gaming Group. Created by "all-star veterans" of the gaming community, Playzee is firmly aimed at the casual casino player. The site is bright and has a fun central character - a chemist called Zeegmund - who promotions and offers are built around.
A live casino was added to Playzee site soon after launch and is powered by Evolution Gaming. You can access games via desktop or mobile browser and play for real money.
So, is this fun-packed new live casino one for the part-time gambler or aimed squarely at the serious punter? Let's step into Zeegmund's lab to find out.
|Clean, fun casino site from White Hat Gaming||Limited bonus eligibility on live casino table games|
|Huge selection of live dealer games for desktop & mobile||Maximum betting limits are quite low on most games|
|Lots of VIP live casino tables for the high rollers|
Playzee casino currently offers new sign-ups a deposit bonus worth 100% up to C$100. However, live casino games are generally excluded from the deal, and table games contribution rates are very low.
Other promotions: In general for table game bonuses at Playzee, games like live blackjack and live roulette will contribute only 10% towards the playthrough amount.
Live baccarat contributes just 5%. Overall, table game players are penalized quite heavily at Playzee if they want to work off a bonus.
VIP program: There are no dedicated live casino promotions at Playzee. However, you can still earn and redeem player points via Playzee's loyalty program: the Zee Club. We found that this was the best way to make your live casino gambling pay.
There are five tiers in the club. You are automatically admitted into the club when you sign up to Playzee. Accrue 7,500 Loyalty Points and you move up to Master Zee, then Doctor Zee (15,000 Loyalty Points), Professor Zee (30,000 points), and finally the Zee Secret Society. You'll get to enter the professor's secret laboratory by invite only.
There is a minimum deposit condition of C$10 to enter the club. VIP perks include C$50 and C$100 bonuses for the top tiers, and access to a personal account manager. Professor Zee and Zee Secret Society players can also enjoy faster cash-out times and higher withdrawal limits.
Daily deals: The highlight of Playzee's bonus offerings is the daily promotions. Each bonus is themed, but there are strict game eligibilities attached to each deal.
For example, Buzee Monday doubles your Loyalty Points every time you play. For example, bet C$40 on table games, you earn 2 points instead of 1. Points are then converted into bonus funds which have to be wagered 35x before they can be withdrawn.
You have to keep checking on the site, but occasional live casino promotions do appear. On Noizee Thursday, you can earn a C$10 bonus in your account by betting at least C$200 in real money. You can win or lose your C$200 in order to earn the C$10 bonus cash.
Some wagers are prohibited under the bonus terms, such as even-money bets in roulette. There is also a maximum single bet of C$20 allowed.
The registration process at Playzee casino is simple and only takes a few minutes to complete.
You can open a fresh account via the Playzee homepage as long as you are over 18 and have the relevant, verifiable information to hand. You'll need to enter your name, address, email address, date of birth, mobile number and gender, as well as selecting a unique username and password.
You will also have to confirm your account by clicking the link that is emailed to you after registration.
Some live casinos insist that you set your own deposit limits upon signing up. Others will also insist you send copies of your photo ID (passport, driving licence) and a recent utility bill before accessing any games.
At Playzee live casino, we were able to browse the lobby and access some of the games without providing any information.
You can load your Playzee live casino account with as little as C$10. The usual range of trusted deposit methods are accepted, such as VISA, MasterCard and NETELLER. You can use PayPal if you live and play in the United Kingdom, and Boku is available for easy mobile bill banking. All deposits are instant, and there are no fees attached.
In keeping with the site's responsible gambling policies, you can adjust your daily, weekly and monthly deposit limits via the Playzee Cashier tab. An automatic limit of C$10,000 was given to us upon registration. However, it is possible to request up to C$100,000 if you want. Other limits depend on personal circumstances, so make sure you befriend the live chat support staff before making a deposit.
Withdrawals have a standard 48-hour withdrawal pending period attached. Playzee warns of an additional wait of up to 3 business days on most cash-outs. However, that was the absolute maximum and we found our withdrawal was cleared earlier than that.
Depending on your card provider and bank, a withdrawal isn't always possible. However, Playzee will usually allow a bank transfer as an alternative. Make sure you have a recent bank statement in order to confirm your address and ID.
Playzee is quite hot on money-laundering. We tried to deposit and withdraw cash immediately without playing on the site. We were sent a stern email asking for an explanation. However, this was a good sign that Playzee's security policies were up to scratch.
3-5 working days
3-5 working days
Playzee casino has gone for bright and colourful when it comes to site design. You access the desktop client through your web browser, and there is no software to download.
Games are accessed via a series of slider tabs at the top of the home screen. Luckily, there is a filter for live casino games so you can get to your favourite titles right away. Alternatively, just select Evolution Gaming from the drop-down Game Providers menu.
As with a lot of online casinos that stock Evolution games, you will have to click on a game of your choice to bring up the dedicated Evolution lobby. It's here you will find a more detailed breakdown of available games and stake limits.
The Evolution Gaming live casino lobby lists games by type (roulette, blackjack, baccarart/Sic Bo, poker, game shows) and stake level. You can also choose to display the games by thumbnail size (Large, Medium or Small).
Playzee Casino operates a clean mobile site that can be accessed via your web browser. There are no native apps to download, but you don't need one if you have a decent Chrome or Safari browser. Make sure your OS is up to date so your portable device can cope with the streams. Android 5.0 or iOS10 are ideal.
You access the Playzee live casino through the main lobby, but there isn't a dedicated live casino tab. Instead, we found that we just had to tap one of the available live dealer games to access a separate Evolution Gaming lobby.
There are 11 live roulette games in the mobile client, ranging from cheap Lightning Roulette at 20p a spin up to C$2,000 for VIP Roulette. Mobile blackjack is a new addition to the Playzee lobby, and there are a staggering 60 Live Classic Blackjack tables to pick from. VIP Blackjack has minimum bets starting at C$50 a hand.
We loved the Evolution Gaming mobile client. Programming your bets and settings is a breeze. You can enter a screenname upon entering the game, set game session limits with a single tap, and access the chat and statistics tabs via a simple drop-down menu.
It's also possible to expand and shrink the video stream window and move it to anywhere on the screen you want.
Evolution Gaming is the exclusive provider of live dealer games at Playzee casino. You will find a pretty comprehensive range of game types, from live roulette and live blackjack to live baccarat and Dream Catcher. You can filter titles by betting limit too, and change the camera view and setting on individual games.
Streams: You can view all live casino streams at Playzee in Low, Medium, High or HD setting. We found the 'Low' setting was good enough for most games, but HD comes into its own when playing immersive game shows like Lightning Roulette.
Croupiers: There is a good mix of male and female dealers in the Playzee live casino. Football Studio is usually hosted exclusively by a male dealer, while the Sic Bo and Speed Baccarat games are generally dealt by women. All dealers speak good English, but there are no foreign-language tables on the site.
Live roulette: You can choose from 11 live roulette tables at Playzee casino. Auto-Roulette is a mechanised European Roulette table without a dealer present. Bets start at just C$0.10. Lightning Roulette is the all-action game show version of the game with special bonus payouts and lucky numbers.
Live blackjack: There are well over 100 live blackjack tables on the Playzee site. You can view all tables at once by selecting the 'small' thumbnail setting.
You can also sort tables by min/max stake and see which tables have spare seats. Most live blackjack tables at Playzee let you bet behind if they are full.
Live baccarat: Playzee live casino has over 15 live dealer baccarat tables, complete with sumptuous sets and attractive dealers. All games have a Big Road display so you can view previous results.
Speed Baccarat starts at just C$1 a hand, with a max bet of C$5,000 available. Baccarat Squeeze gives you a slow-motion reveal of the cards and is a common feature of baccarat games in Asia.
Other games: Other than Super Sic Bo, the popular Asian dice game, there are six card game variants at Playzee. 2 Hand Casino Hold'em, Casino Hold'em, Ultimate Texas Hold'em and Three Card Poker let you play the dealer from just C$0.50 a hand. Casino Hold'em has a special side bet which pays out 100/1.
Live Caribbean Stud and Live Texas Hold'em Bonus Poker have slightly higher limits, but the payouts are also better. Texas Hold'em Bonus Poker has a top bonus jackpot of 1,000/1 when a pair of aces is formed of the dealer's and player's cards.
Game shows: There are five game show style titles in the Playzee live casino. Deal or No Deal is a new addition and accepts bets from as little as C$0.10.
MONOPOLY Live and Dream Catcher can also be played from just C$0.10. Football Studio works a little like Casino War and carries some of the biggest available stakes at C$5,000 a hand.
The spread of betting limits at Playzee live casino is a little lower than at other casinos. Live roulette, for example, can only be played up to C$2,000 a spin. Blackjack Diamond VIP is the highest-stakes live blackjack game with bets of C$1,000-C$2,500.
Baccarat and the Football Studio game show carries the biggest max bet in the live casino lobby. You can place bets up to C$5,000 on a single hand.
Playzee live casino offers 24/7 live chat and email support to players. We weren't waiting a long time to talk to a service agent, even at busy times. When one support member didn't know an answer to our question, they were happy to introduce a colleague who did.
Unfortunately, there still isn't phone support at Playzee but the email and live chat compensated well.
Many online casinos require you to send ID verification upon registering a real money account and making a deposit. You will also be prompted to set manual game session limits and reminders.
Playzee doesn't do this, nor will it ping you with reminders on how long you have been gambling for. However, it still has good links with established problem gambling charities. Playzee is currently affiliated with UK treatment organisation, GamCare, but the casino provides web addresses and phone numbers to registered charities like GamCare and Gamblers Anonymous.
Safety is taken seriously at Playzee online casino. You have full access to your account history, including a list of deposits and withdrawals. You can also ask to be self-excluded from the site for six months to five years. Shorter exclusion times can be requested by using the on-site Time Out service.
On first sight, live casino games don't look like being a priority for Playzee casino. However, delve a little deeper and you will discover a lobby packed with some of the best Evolution games. It's true that the betting limits are a lot lower than at other online casinos, but for casual gamblers there are no issues.
We also found the deposits and withdrawals worked seamlessly, and the Zeegmund character made the VIP program a lot more personal. Give the live casino a try and see how far you can go on the professor's journey.Visit Playzee Live Casino
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."