The Mansion Casino has been around since 2004 and it is the flagship of the online casinos that are under the management of the Mansion Group Casinos.
As the Mansion Casino has been in the online casino space for so long, it has built up an impressive list of top quality casino games in that time. All of your possible casino needs will be taken care of by this platform that is licensed in Gibraltar and the United Kingdom.
This review will take a deep dive into what makes the Mansion Casino one of the leading lights in the industry today. It also looks at any potential weaknesses that exist within this offering, allowing you to make a fully informed decision on whether you should sign up for an account or not.
| Pros | Cons |
| Powered by Playtech | Some withdrawal options are slow |
| Great selection of games | VIP program invite only |
| 24/7 customer support |
For new signups at Mansion Casino, you will get a first deposit bonus of 100%, up to a max bonus of C$200. There is a minimum required deposit of C$20 and you need to wager the bonus funds x40 before cashing them out.
There are certain casino games that contribute more to the wagering requirements than others. Slots games and scratch cards contribute 100%, roulette, Red Dog, Pai Gow and casino hold'em will contribute 25%. All types of baccarat, some types of blackjack, craps, Sic Bo and video poker options will contribute 20% towards the targets.
We were happy that so many games contribute a decent amount to the wagering requirements. These targets are also ideal, giving you a good chance to see some cash out of the bonus funds.
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We were happy that the process of registering for an account with Mansion Casino only took a couple of minutes thanks to the entire registration process being laid out on the same page.
The information that you need to provide is your full name, gender, date of birth, email address, home address, phone number and your preferred currency. You then need to select a username and password. Finally, you need to accept the terms and conditions of the platform, as well as the site's privacy policy.
Upon clicking 'Join Now' you will be sent an email from the Mansion Casino team. You will find a link inside of this email which will activate your new account when clicked.
Before you are able to make your first withdrawal from the Mansion Casino platform, you will need to undergo some verification checks. To do so, you will need to provide a copy of some form of photo ID to the customer support team, as well as proof of address that is dated within the previous three months.
In some cases, you will also need to provide details about your bank card if this was the form of deposit used to add funds to your account. The customer support team will get back to you within 48 hours after processing your documents. This is now a standard security check in the industry and we would be skeptical about a platform if it does not conduct similar checks.
There are a few different ways in which you can deposit and withdraw funds through your Mansion Casino account. All forms of deposit will have your funds credited to your account almost instantly.
If using a bank card, you will need to deposit at least C$20, with the max deposit being C$25,000. If making a withdrawal using cards, this can take 6-8 business days to process.
You can use Skrill, with a minimum required deposit of C$15 and a max allowable deposit of C$50,000. A Skrill withdrawal will take between 2 and 7 business days to process.
If you use Neteller, you have to deposit at least C$15 and up to C$50,000. The withdrawal time is pretty good at between 1 and 2 business days. Bank transfers can be used to deposit C$20 up to C$10,000 and a withdrawal takes 3-4 business days.
PayPal users can add as little as C$10 at one time and up to C$10,000. A PayPal withdrawal usually takes 3-4 business days.
Other deposit methods that are less popular but still supported at the Mansion Casino include Boku, Paysafecard, Instant Payments, ecoPayz, WebMoney, Boleto Bancario, Lobanet, EasyEFT, Nordea, Trustly, Zimpler, iDebit, Instadebit, Astropay, Safetypay and even Bitcoin.
The niche methods that are also available for making withdrawals are Instant Payments, ecoPayz, WebMoney, EasyEFT, iDebit and Instadebit.
For the bronze, silver or gold tier members of the Mansion Casino loyalty program and members of the VIP program, the processing times for certain methods are significantly faster.
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The Mansion Casino has a very simple design that is not inundated with unnecessary colors or graphics. The traditional black and white format makes all of the text pop out, making it easy to read. You can easily navigate between the various aspects of the offering, with the menu not being stuffed full of unnecessary options.
In terms of the game offering that is powered by Playtech software, all of the titles are laid out neatly and clearly. You can filter the options by the likes of popularity, name, game type or by using the search feature to find specific titles. The gameplay experience itself is a pleasure, with the modern software running the games in a smooth manner, allowing for quality graphics and great responsiveness.
While you can play through your web browser, there is also the option to download the Mansion Casino platform to your desktop. This will allow for even faster and more responsive gameplay.
For mobile players, both iOS and Android users are supported. There are dedicated apps for both of these phone systems, but you can also play through your mobile web browser instead if you prefer to do so.
We found that there is a great selection of games on the mobile version of Mansion Casino. The gameplay itself is just as good via mobile, with the games being fully compatible with these smaller screen sizes, so you do not miss out on any of the great features.
As Mansion Casino has been around the block for so many years, it has built up a nice list of slots from some of the leading developers. There are hundreds of different slots options, with a large portion of them being developed by Playtech (currently about 250 Playtech slots).
Some of the most popular slots on offer are the range of DC Comics-themed options. This includes the likes of Superman the Movie, the Justice League and the Green Lantern titles.
There is everything from more classic style slots to ultra-modern video slots offerings. All of the games which have progressive jackpots are clearly labeled in the lobby, showcasing what the current size of the jackpot is.
There is also a section for daily jackpots, where each option offer six-figure sums to be won on a daily basis. Some of these games include Lucky Fortune Cat and Dragon's Luck.
For table game enthusiasts, there is a nice variety of different variants of the more popular games, as well as some more niche types of offerings on offer. In total, there are 19 different blackjack variants, 25 different options for roulette, as well as the likes of baccarat, craps, Red Dog, Casino Hold'em to name but a few.
There is a wide range of betting limits on offer at Mansion Casino. Beginner and experienced players alike will find something that suits their limit preferences.
For table games, you can bet as low as C$0.10 per round and as high as C$5,000 per round. In terms of slots games, these vary massively, with bets as low as C$0.10 per spin allowed and all of the way up to C$500 per spin.
The return to player (RTP) percentage is a representation of the payout rate of a given game. For example, if you are playing a game that has an RTP of 95% and you bet C$100, then in theory, you will receive a return of C$95. You can quickly and easily compare the payout rates of different games by using this metric.
On the Mansion Casino site, you can see the RTP of each game when you click into it. For classic slots on the site, the RTP ranges from 95%-97.7%. Video slots, in general, are a bit lower with an RTP range of 94% to 96%. Table games generally are a lot closer to the 100% RTP mark because the house edge is always smaller.
There is a VIP program on offer at Mansion Casino, but you can only become a part of it if you have received an invitation. You can receive an invite depending on your normal loyalty program results. If you have earned 20,000 loyalty points through your gameplay and deposited at least C$2,000 you will receive a VIP program invite.
Some of the perks on offer as part of this program include faster withdrawal times, cash back offers, exclusive promotions and higher transaction limits.
If you have any issues throughout your time using the Mansion Casino platform, you can get in touch with the customer support team. There are a few different ways you can contact them.
Live chat is ideal if you have a quick and simple question. For more complex but less urgent issues, an email is probably your best option. You can usually expect a response within a few hours.
Finally, you can also ring the team via telephone to get the issue resolved in person. These customer support agents work around the clock every day, so you will never be stuck with no resolution for your issue.
There is a page dedicated to responsible gambling on the Mansion Casino site, which can be found in the footer of the platform. This touches upon the common signs of gambling addiction and how to avoid succumbing to it.
There are links to numerous resources and organizations that can help you if you may be having an issue with your gambling. It also discusses how the Mansion Casino staff are trained to recognize any potential warning signs.
If you need to take action and limit your gambling, there are a few different features on the Mansion Casino to do so. This includes setting deposit limits, self-exclusion and time-outs from the platform.
The Mansion Casino is a staple in the sector and for good reason. The gameplay experience is top quality thanks to the Playtech software that powers the site. You also have a ton of Playtech slots to choose from, with many popular titles also being on offer. We love the deposit bonus as it has achievable wagering requirements.
Overall, this is one of the top online casino sites to use as the staff is so nice and the offering is so good.
Visit Mansion Casino"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Reviewer since February 2019
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