mr.play Live Casino Review

Preface

A new offering from Maltese gaming company Marketplay Ltd, mr.play aims to provide players with a site that 'knows exactly what you, as a player, both need and want'. While it doesn't have the largest selection of live casino games on offer, the ones it has are of high quality, thanks to being provided by Evolution Gaming.

Software & Platform

Despite being a new name, mr.play has some big names on board when it comes to software providers. Evolution Gaming runs its live casino games. Evolution is one of Latvia's fastest-growing employers thanks to its winning live casino formula and great hosts. This means you're in for some great casino gaming here.

Game Providers

Mr Play Mobile Live Casino Site

The mr.play mobile experience is almost identical to the desktop version, albeit with a condensed display and quick menu, as you'd expect to see on a mobile site. It's been optimised well for mobile devices, and fits comfortably on the screen when upright or flipped (although you do need to hold your device horizontally if you want to be able to see all the header menu options). There's currently no app for Mr Play however.

Having said that, given how new this site is, a mobile app could well be on the way in the coming months. You can access both the live casino and slots just as you would on the main site, which makes it a good choice for mobile gaming in general. Despite the lack of a specific app, this means that the existing mobile site is more than workable if you want to enjoy some slots on the go.

User Experience

mr.play's site has a simple and fairly streamlined look. You're instantly shown a portion of the games on offer, which take up the majority of the screen, so keen players can get stuck in straight away. The header of the site features the sign-up and login options to the top right, with buttons for the casino, live casino and scratch cards to the left, as well as access to promotions and help.

Live chat is also available near the login buttons. There's a scrolling sidebar of winners on the right-hand side of the screen, which, while not necessary, does help create the feel of an active community. Overall, everything is clearly laid out and not too complicated, so it's a very user-friendly site even if you're new to online casinos.

Run by Evolution Gaming, the live dealer tables do a good job of making you feel like you’re sat in a Las Vegas casino, with knowledgeable and friendly dealers and a clean layout. All the live games are played as they happen and hosted. The hosts guide you through each round, and multiple cameras provide superb coverage of your game of choice, so you can get right into the action.

Game Options & Features

• Live blackjack
• Live roulette
• Live baccarat

While you can play baccarat, roulette and blackjack (and a few varieties of each) there is currently no live poker option. This means that if you're after a more complete live casino experience, you might have to look elsewhere. Having said that, mr.play is still a relative newcomer, so we may well see more live casino features in the future.

Promotions

There are a number of promotions on mr.play, and the good news is that it doesn't matter whether you've just signed up or been playing since they started – all members have access to offers and bonuses. New players receive a 100 spins bonus along with a possible £200 in bonuses once signed up. There’s also a VIP reward points system.

Most games earn you one reward point for every £40 wagered, although this has to be in ‘Real Money’ mode. These points can gain you access to additional promotions and events, such as VIP live tournaments. The site also offers a holiday scheme if you can collect the symbols from daily challenges.

Support & Banking

The live chat option is easy to find from the home page, and this tends to be the best bet for support. You can also contact the company via email or via telephone, and the support teams are active from 6am until 11pm seven days a week. mr.play has taken advantage of the fact it’s a new online casino by offering a very good range of deposit and withdrawal options, almost all of which are instant.

Payment Method

Name

Deposit Amount

Withdrawal Amount

Withdraw Time

VISA Electron

-

-

6-8 Days

Maestro

-

-

6-8 Days

Entropay

-

-

6-8 Days

Paysafecard

-

-

-

Zimpler

-

-

-

NETELLER

-

-

3 Days

Skrill

-

-

3 Days

Trustly

-

-

-

MasterCard

-

-

6-8 Days

VISA

-

-

6-8 Days

Our Verdict

While some of the live casino games and features could do with being fleshed out, mr.play offers a solid experience. The promotions and live experiences are good, as is the overall clarity about how it operates. Given the fact it’s still new, this site is likely to get better as time goes on.