Shangri La has offered an online sportsbook, casino and live casino for residents of Canada since 2017 with 80 sports worldwide and 25,000+ live events covered monthly. The company has operated bricks and mortar casinos in Europe since 1992. The site is licensed and regulated by the Curacao Gaming Authority which is an experienced and trusted regulatory body. The operator offers a safe and secure sports betting service for customers who register from Canada. Deposits can be made in several currencies, including Canadian dollars. The site has the potential to win awards and could be a good sponsorship opportunity for sports bodies and clubs.
|Generous welcome bonus.||No telephone support.|
|Sports betting loyalty bonus.|
|80+ betting sports, in pre-match and live markets.|
New customers with Shangri La located in Canada can claim a welcome bonus of up to 500 CAD in the form of a match deposit bonus. As part of the registration process, there is an optional field for a promo code or bonus code. This welcome bonus is subject to the following Terms & Conditions:
This optional bonus can be selected during the deposit. The minimum deposit is 25 CAD. The maximum deposit is 500 CAD. 100% match deposit bonus so the maximum deposit bonus is 500 CAD. The wagering requirements are seven time the bonus and deposit in 30 days. To earn the maximum bonus, bettors must wager 7,000 CAD. Any qualifying bet must be placed at odds of 140 or bigger. The deposit also activates 20 free spins in Book of Dead from Play'nGO.
This welcome bonus is subject to Shangri La’s general Terms & Conditions. The Shangri La welcome offer is quite generous and transparent. It is a 100% match deposit bonus because the value of the bonus equates to the qualifying deposit. However, the wagering requirements are on a higher side.
There is the option to enter a first deposit that suits different budgets. The minimum deposit of 25 CAD earns a 25 CAD bonus and the wagering requirements are 350 CAD. In any case, the odds restrictions are not too limiting. Overall, the Shangri La welcome offer provides a good incentive to open an account and make the first deposit.
Customers with ShangriLa who register from Canada enjoy the benefits of a lucrative welcome bonus. For that reason, the operator does not offer a package of ongoing promotions for existing customers. However, bettors with an active account who have place bets on sports are eligible for a weekly reload bonus on sports. The reload bonus is for 10% and the maximum bonus is 150 CAD.
The process is automated so there is no need for a live bonus code to activate the offer. Customers request the bonus and then make the appropriate deposit. The minimum deposit is 20 CAD and the maximum deposit is 1,500 CAD, leading to a reload bonus of 2 CAD to 150 CAD. Once the qualifying deposit has been made the bonus is credited and it must be bet twice before it can be withdrawn.
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ShangriLa reward the loyalty of current members by intermittent sports and event-special bonuses. The site does not feature long term free bet examples and odd boosts but the offers are targeted at sports and leagues. These offers are time-limited and may be introduced a few days before the event and be removed after the promotional period. The bonuses can come in the form of 10% odds boosts on a selected market which would usually include the match winner. Here is a sample of the sports and leagues in which bettors in Canada can enjoy odds boosts and increased profits from winning bets:
The bonus comes in the form of real cash and not a free bet that have staking and odds rules. The odds boosts are akin to free bets but have no restrictions. Any winnings from real cash bets include the stake which is not the case with free bets.
The range of betting sports at Shangri La is limited to 80+ which is a very high selection when comparing to other operators who offer odds for over 40 sports. The range features many popular global betting sports but does not include any obscure or niche sports that are popular in one region of the world. However, the site does not feature a horse racing service which is a negative.
The most popular betting sports at Shangri La is soccer and the most bet on league is the Premier League in England. The site displays the match result (1x2) for each fixture. There is a link to additional markets that appear under headings such as totals, handicaps, bookings and corners. Customers can bet on a more speculative market, like the correct score.
The four main North American professional and college sports are well covered. Customers can bet on the money line, spread, totals, parlays and teasers on NFL, NHL, MLB and NBA games. There is a huge amount of futures betting on the finals for each sport, and the divisions and conference. The NFL Superbowl is by far the biggest betting single event in US sports at Shangri La
Customers with ShangriLa who have registered from Canada can enjoy the benefits of the following betting features:
In terms of volume and variety, the Shangri La live betting interface is outstanding. Customers can bet on about 25,000 live games each month and games are available 24 hours a day. The most popular sports for live betting are soccer, tennis and the four main US sports. There is live streaming on about 75% of all televised games. You can watch the game and bet on it live from the same screen. The betting site features live match data and updated scores. The live markets are taken down after a key event such as a goal in soccer. Shangri La displays the updated odds after a short delay.
Cash out option is available for selected sports and markets. A minimum offer is the match result in soccer, tennis and US Sports. However, customers can cash out bets for handicaps and totals for some of these games. Parlay bets can also be cashed out after completed legs. The purpose of the facility is to close a bet before the final outcome to take a known profit or restrict the potential loss. An offer is made based on the current state of the market and the original bet. Live bettors can accept the offer or let the bed ride until later in the event or the end of the game.
The ShangriLa live streaming service is restricted to esports. The coverage is picked up from other professional sources under licence. The site steams events from the many franchised leagues and formats, including, Call of Duty, Counter Stroke and Valorant. An icon in the match display indicates whether there is live streaming.
Potential new customers visit the ShangriLa Homepage and click ‘JOIN NOW’. The registration process involves specifying a Username and Password, entering the optional bonus code or promo code and completing the required fields. New account holders must confirm they are of legal age and accept the operator’s Terms & Conditions.
Customers can deposit funds using debit and credit cards, e-Wallets, Bitcoin and Bank Transfer. Deposits are instant and free and the minimum deposit is 10 CAD. Account holder can withdraw funds using the same methods. The process times are 2-5 banking days for cards and Bank Transfer and 1-2 banking days for the other methods. The minimum withdrawal is 30-40 CAD and some providers may charge for the transaction.
Customers located in Canada enjoy a positive gaming experience at ShangriLa which includes sports betting, a casino and live casino. The betting sports are limited but they have been handpicked for the region. The links and menu structure make the betting site easy to navigate and a search facility means a game can be reached quickly. The site is well designed and all the key features are displayed prominently. Bettors can move seamlessly from the pre-match to live betting platform.
The online casino and live casino offers a range of table games, poker and slots. The most played games at ShangriLa are baccarat, blackjack and roulette. The site features different version of roulette, such as American and European. The slots range includes some new titles and old favourite. There are a number of jackpot slots that offer a huge prize for a small stake. The ShangriLa live casino replicates the experience in a bricks and mortar venue. There are live dealers and croupiers who can interact with the players. Studio costs means the live casino range of games is limited to roulette, baccarat and blackjack.
Shangri La has developed a dedicated downloadable app which you can find here https://shangrilalive.com/android but the regular browser version is fully optimized for mobile experience on Android and iOS devices. The mobile service replicates the desktop computer website in terms of the sportsbook and promotions for new and existing customers.
The pre-match and futures odds offer average value but the live odds are sharper than can be found elsewhere, The odds are displayed in European format by default but this can be changed to fractional or decimal odds in tab Settings on left side menu when player is logged in his account.
There is 24/7 Live Chat support which compensates for the absence of a FAQ facility. Customers can contact ShangriLa by email but there is no telephone support or access to a Twitter account. Customer support is available in 13 languages.
There is no formal VIP or loyalty program but there are bonuses and ongoing promotions that reward the loyalty of existing customers.
In keeping with the latest trends in safe betting, ShangriLa offers customers responsible gaming measure like self-exclusion, time-outs and limit. The site has banner links to bodies in Canada that offer support to problem gamblers.
Overall customers from Canada who visit Shangri La receive an excellent sports betting service. The welcome bonus is generous, there is a good range of pre-match, live and futures markets and payouts are made promptly using several providers and live streaming.
The live betting platform provides a huge range of games. There are effective measures in place for customer service and responsible gambling. So, Shangri La is a good destination for sports bettors residing in Canada.
The minimum withdrawal amount with ShangriLa is 30 CAD.
The sports range is limited but there is a decent selection of games and markets for each game.
There are no downloadable apps but the mobile version of the website can be read on iOS and Android devices.
ShangriLa is licensed and regulated by the Curacao Gaming Authority.
The standard delays are 1-5 days which depend on the method and provider.
ShangriLa allows residents of Canada to legally register and place bets.
"I've worked in the betting industry on product, operations and customer service for several years. A class operator will deliver on many aspects and we cover them all."