Renowned for their exceptional customer service, 32Red has spent over a decade molding themselves into one of the most well-rounded and enjoyable online casinos available. The hard work put in by 32Red's stellar team has begun paying off over the past few years as 2014 saw the operator acquire fellow online casino operator, Roxy Palace, and, then in 2015, 32Red crushed a number of previously held company records for growth and revenue leading some to believe this budding industry giant is primed for an acquisition themselves.
Games at 32Red are powered by Microgaming, and the site’s pleasing layout makes it incredibly easy to find just the right game from the industry leader. It's rare to find a topnotch operator like 32Red only partnering with one supplier but when that supplier is as diverse and world-renowned as Microgaming, the worries seem to fade.
Quick and responsive, the site also provides customers with all the information they could possibly want on the company and its games. A rotating banner in the center of the homepage even goes so far as to provide constantly updating jackpot totals as well as inform players of how much money the casino paid out the day before.
32Red has a truly excellent site in many regards, but perhaps most impressive is their customer service. Access to help is prominently displayed, and should the helpful FAQs not settle an issue their award-winning customer service team is standing by 24/7, 365 waiting to help players. To that end there are telephone options for seven different geographic areas all around the planet. Truly, 32Red understands that their customers are at the heart of the business.
Dedication to their customers is also evidenced by 32Red's drive to provide an endless list of games to enjoy, currently offering upwards of 450 games at any one time with new titles and variants popping up throughout the year. A majority of those games are slot titles (320 to be exact) but video poker and table games have plenty of representation among the game selection as well.
Some were intrigued to read above, 32Red offers customer service in 7 different languages; well if this is intriguing then the 11 different languages (including two English dialects - UK and Canadian) 32Red's site is offered in must have you ecstatic. Players can also deposit and withdraw funds using four of the most popular currencies in the world of online gambling: GBP (£), USD (US$), CAD (C$), EUR (€) and AUD (A$).
Headers at the top of the casino’s page show the variety of play options available to customers. Although offering a wealth of products like an online bookie and bingo hall, the team at 32Red fully understands their core success goes hand-and-hand with the success of their online casino offering. Four of the seven tabs presented atop the site lead to casino offerings: 'Online Casino', 'Games Arcade', 'Mobile Casino', and 'Live Casino'.
A unique aspect to 32Red most patrons appreciate is the 'High Limit Games' category found within the 'Arcade Games' page of the site. This subcategory houses the three High Limit games on offer at 32Red which include High Limit European Roulette, High Limit European Blackjack, and High Limit European Blackjack Gold Series. These three games feature raised betting limits compared to more traditional games for those players looking to "bet big to win big."