The Grand Ivy Live Casino is powered by one of the leaders in the space - Evolution Gaming. Responsible for top quality HD streams of live dealer games, there is a wide range of exciting games and features available through this Evolution Gaming offering.
The Grand Ivy live casino has been operating since 2016 and it is constantly looking at different ways to evolve.
It holds licenses in Sweden, Malta and the United Kingdom and it supports five different languages. This review looks at the strengths and weaknesses of the Grand Ivy Live Casino offering to see if it is up to scratch for your needs.
|Powered by industry giant Evolution Gaming||No telephone support|
|Massive array of game variants||High minimum deposit amount|
|Wide range of betting limits|
If you have yet to sign up for an account with the Grand Ivy Casino, you can avail of the welcome offer when you do. This will see your first three deposits getting matched, as well as giving you free spins and 500 loyalty program points.
When making your initial deposit, it will receive a bonus of 100%, giving you up to €300 in bonus funds, as well as 25 free spins for Starburst. Your second deposit is matched 25% for bonus funds of up to €800 and 50 free spins for Aloha Cluster Pays. Your third deposit will be matched 50% up to €400, with 25 free spins for Gonzo's Quest.
We are always big fans of welcome offers that combine deposit bonuses with free spins for a variety of games. There is a minimum required deposit of €20 on the platform and you cannot avail of this deal if you make your deposits via Neteller or Skrill. All resulting bonus funds will have to be turned over x35 before cashing out. This is about average for similar offers in the industry.
You must use the free spins within ten days and the bonus funds within 30 days. The winnings for the free spins have a cap of €100. You can bet a max of €5 each round and still meet wagering requirements.
We are a bit disappointed that none of the table games, jackpot titles or video poker options contribute towards wagering requirements. Most of the slots options, scratch cards and Keno do contribute fully to the targets.
We flew through the registration process in less than two minutes as it was so clear and straightforward. All that has to be done is choose a username and password, as well as enter in your full name, address, date of birth, gender, email address, country of residence and phone number.
You can also select your favorite currency and then tick the boxes which confirm you are happy to proceed with the terms and conditions and that you are legally old enough to use the platform.
After submitting this signup form, you will receive an email. You will find a link inside this correspondence which can be used to activate your account.
Another key step to consider is the verification process. While you do not have to make this step until it comes time to make a withdrawal, we find that it is easier to get it out of the way when you have just signed up for an account. Therefore, you don't have to wait for approval before receiving your funds.
You will have to send a copy of some form of photo ID and proof of address to the team at the Grand Ivy Casino. This is a standard requirement in the industry today. If we did not see this step as part of an online casino's process, we would be concerned about the platform.
There are a number of different ways to add funds to your Grand Ivy Casino account. This process is seamless, only taking a minute or two to complete in our experience. To add funds to your account, you can use the following options: MasterCard, Visa, Neteller, Skrill, Paysafecard, Maestro, SEPA bank transfer and Trustly.
Each of these options will process your funds instantly and there is a minimum required deposit of €20.
If you are looking to take out funds from your Grand Ivy Casino account, you will need to use the same payment method as you used when adding funds to your account. Generally, the withdrawals take a day or two to process.
You also have to withdraw at least €20 each time and there is a limit of €5,000 in place for what you can withdraw in a week. VIP players are not subject to these weekly withdrawal limits.
The Grand Ivy Live Casino theme is an elegant one, if a little outdated. We love that the navigation system is so easy to use and the text is suitably large so anyone can read it. When you go to the site's live casino section, you have a variety of ways to filter out the different game options.
This includes selecting from new games, top games and by the specific game type. If you prefer, you can use the search bar to find exactly what you are looking for.
When you click into a specific game, you will be faced with the respective game variants and the table limits and the number of players at each of these tables. The streams are in HD quality and there are many immersive functions involved in the user experience, including a chat function whereby you can communicate with the dealer.
As Evolution Gaming powers this offering, there are all sorts of cool features to explore in the HUD. You can also keep an eye on the scrolling feed showing the big sums other players are winning in real-time.
For mobile players, the experience is just as strong. While there is no dedicated app for Android or iOS players, these devices are supported through the common mobile web browsers.
The live casino games are tailored well to these smaller devices and you do not lose out on game quality. The only issue will be that some of the extra features do not transfer over to the mobile version of the platform.
There is a great variety of games on offer at the Grand Ivy Live Casino. Each of these games is of a high-quality thanks to the relationship with Evolution Gaming. When you enter the live casino, you will be faced with all of the available options in a clear manner. You can quickly see the limit sizes for the tables and how many people are playing at a given time.
For roulette players, there are 11 different options, including classic variants, speed and high roller options. Blackjack players are extremely well looked after, with up to 90 different tables to choose from. There are more than a dozen tables for baccarat, with six variants of poker catered for. Finally, there are five options to choose from for the live game shows, including Monopoly Live and Deal or No Deal Live.
Any option you choose will be a good one thanks to the immersive experience. You really feel like you are in the casino at the table in the flesh when playing through the Grand Ivy Live Casino.
You will be hard-pressed to find a better range of betting limits in a live casino. For roulette games, you can bet as low as €0.10 per spin and as much as €10,000 per spin. The lowest you can bet on a blackjack hand is €0.50 and the highest is €5,00. Baccarat has a lowest stake of €0.20 and a highest wager of €15,000. For the poker variants, betting can range from €0,50 up to €5,000 per hand.
As you can see, there is something for beginner players and high rollers alike with the Grand Ivy Live Casino.
There is a VIP program on offer with Grand Ivy Casino. This program has four different levels, each of which has its own different types of perks. Some of the advantages associated with being a member of the VIP club include cash back bonuses, regular gifts, a dedicated account manager, no withdrawal limits and same-day withdrawals.
Thankfully, this is not an invite-only type of VIP program. Instead, you are able to send the VIP program team an email outlining why you should be a part of this offering.
We are always delighted when a platform has 24/7 customer support as this means that they care about their customers, no matter what time zone or time of the day/night they are playing. There is a live chat option, which is ideal if you want a basic issue resolved quickly.
Otherwise, your only other option will be to send the customer support team an email. This will be a good fit for more detailed issues and you will normally get a reply inside of a couple of hours.
One of the downsides we found is that there is no phone number you can ring if you have an issue. This is always a nice option to have, as a lot of people prefer to speak with a person when trying to work out an issue.
There is a dedicated responsible gambling page you can check out on the Grand Ivy Casino in the site's footer. This walks you through the brand's commitment to promoting safer gambling.
There is an outline of the various tools they provide players in order to protect themselves when gambling. These tools include deposit limits, session limits, regular reminders, self-exclusion and permanent account closures.
There is also content about how to spot if you have an issue with gambling and what you can do to change. There are numerous links and details of groups you can contact if you need to talk with someone or to get further info about responsible gambling.
We were very happy with what the Grand Ivy live casino had to offer. The system is powered by one of the leaders in the space, Evolution Gaming. Therefore, we knew we would be treated to a high-quality experience and we weren't disappointed.
There are game types and variants for all shapes and sizes of players. You are also well looked after by the customer support team and the platform on both desktop and mobile is simple to use. Overall, the Grand Ivy Casino is an ideal fit for most live casino players.Visit Grand Ivy Live Casino
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Game Variety - 3/5
Game Quality - 3.5/5
User Experience - 3.5/5
Bonuses - 4/5
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