The Greenplay Live Casino is a new entry into the online casino sector, but it hasn’t taken long for the operator to settle into the space. It is under the ownership of a company that also manages more than a dozen other online casinos, so it can bring this experience to bear through this offering.
The Greenplay Live Casino has been part of this platform since the beginning, harnessing the live dealer studios provided by Evolution Gaming to great effect. This is perhaps the best live dealer operator in the space today.
In terms of regulation, the Greenplay Live Casino is under the watchful eyes of the UK Gambling Commission and the Malta Gaming Authority.
This Greenplay Live Casino review looks at the best aspects of this live dealer offering, as well as looking at other aspects of the platform.
|Good selection of live dealer games||Welcome bonus not suited for live casino players|
|Evolution Gaming powers the live casino|
|Wide range of different payment methods|
For new signups to the Greenplay Live Casino platform, there is a welcome bonus on offer. This will see you get your first three deposits matched 100%, up to a max bonus of €200. You'll also receive 100 free spins on the Book of Dead game.
There is a minimum required deposit of €10 for these offers. The wagering requirements for the free spins winnings and bonus funds is set at x35. We find these requirements to be pretty average for the sector and you have three weeks to hit this target.
You need to make sure that you do not bet more than €3.99 in a single bet, more than €0.49 per line or more than 14.99% of the total bonus funds in a given go or you will not be contributing to the wagering requirements. These max bets are even lower if you make a deposit via Neteller or Skrill.
We were very disappointed at the games which are excluded from these bonus requirements. You cannot contribute via the likes of blackjack, roulette, video poker and baccarat among other game. Therefore, you should be fully aware of which games you should avoid when trying to wager the bonus funds. If you solely play on the live casino, then you can just use the bonus funds on the novelty game Dream Catcher.
We were able to register for an account with the Greenplay Live Casino in just over a minute. Your first requirement will be to select a username, password and enter your email address. Then you will be required to add in key info such as full name, home address, preferred currency, gender and your phone number. You will have to accept the terms and conditions to then proceed. You click on the activation link inside of an email you will be sent to confirm your new account.
You will have to complete the verification process on the Greenplay Live Casino before it comes time for you to make your first withdrawal. We are always happy to complete this step, as it is a key safety requirement in the industry these days. If you are dealing with a platform that does not require you to verify your identity, this should start setting off some warning bells.
After you have sent a copy of your photo ID and a copy of some form of proof of address to the Greenplay Live Casino team, you will get approval in about 24 hours.
You are spoilt for choice when it comes to the options on the Greenplay Live Casino to add funds to your new account.
Some of the more popular deposit methods include debit and credit cards (MasterCard and Visa only), bank transfer, Skrill, Paysafecard, InstaDebit and Intrac e-transfer. All of these options except for the bank transfer option will see your funds process straight away to your Greenplay Live Casino account.
Making withdrawals usually takes a good bit longer for the funds to process. It will take 6-8 business days for your credit card, debit card, bank transfer or wire transfer withdrawals to process. This withdrawal time is significantly shorter using other options. for example, it will take up to three business days for withdrawals via Skrill to process.
There is a commitment from Greenplay Live Casino to make sure that all transactions are completed in a safe and secure manner. There is a limit for most players on how much you can withdrawal in a given month usually being €7,000 unless you are a VIP player.
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The Greenplay Live Casino site itself is very easy to use. The green and white color scheme allows the text to really pop out, with images being used to great effect to minimize any clutter. The menus are well condensed, only showcasing the key areas that may interest you.
The site speed is up there with the best of them and overall it is a good desktop experience. For the gameplay itself you will be treated to crisp graphics that run without glitches. The colors and animations of the game truly pop out of your screen.
The live casino is kept separate from the rest of the online casino offering. Therefore, you can quickly see which games are on offer. There is a search bar that can be used, as well as various sections for the different types of live dealer games.
If you want to play your favorite live dealer games when you are on the go, you can do so through the dedicated Greenplay Live Casino mobile app. This is suitable for iOS and Android phones, with the option being available to play through your web browser if you prefer. Thanks to the great Evolution Gaming software, there stream quality is still crystal clear and in HD quality, even through your mobile device.
The Greenplay Live Casino is powered by the leader in the live dealer space, Evolution Gaming. This is why you will not be surprised at the top-quality experience you will be given right throughout your session. This live dealer provider has won numerous industry awards over the years, showcasing the consistency Evolution Gaming has when staying at the top of this burgeoning vertical in iGaming.
There is a nice variation of traditional live dealer games, as well as some more niche options and also a number of different languages are catered for.
In terms of the games themselves, there are 27 different live dealer games on offer currently at the Greenplay Live Casino. This includes 12 different variants of blackjack. As well as the traditional types of blackjack, there is also more niche variants such as the Blackjack Strip option.
Then there will be ten different roulette options, including VIP roulette and speed roulette. Other live dealer games on offer include Football Studio, Baccarat Squeeze and Dream Catcher.
As time goes on, it is expected that the Greenplay Live Casino will grow and grow in terms of the range of its offering.
You have a decent variety when it comes to the betting limits on the Greenplay Live Casino. For blackjack, you can bet as little as €0.50 per hand and this rising up to €5,000 per hand on a few of the variants. There is a similar story for roulette on the live casino, with bets starting a slow as €0.50 and also going as high as €5,000 per spin if you wish.
When you first sign up for a new account with the Greenplay Live Casino, you will automatically be enrolled into the loyalty program. This has seven different tiers to it, each with its own types of perks.
The top two levels of this loyalty program are reserved for VIPs. You can only reach these top tiers if you get an invite from the casino operator. Some of the perks on offer include access to VIP events, ultra-quick withdrawals, cashback bonuses and improved loyalty reward points rates.
The Greenplay Live Casino customer support team can be reached 7 days a week, from 8 AM up to 1 AM CET. While there is no 24/7 support, the service is a good one, with your issues getting quickly resolved. There is an FAQ section under the ‘Help’ heading which may answer some of your more rudimentary issues. Your other options will be to send an email, use the site’s live chat feature or to give the team a call by phone.
The Greenplay Live Casino takes responsible gambling very seriously. It makes sure that all the boxes are ticked and that players are properly looked after in case they are having any issues with their gambling.
On the Greenplay Live Casino responsible gambling page, you can see the different policies that are in place. There is a short questionnaire you can take. Your answers will help showcase if you may be dealing with an issue with your gambling. There is also advice and resources aimed at helping you seek help if you are having a problem.
You can also learn about the different tools that are available as part of the Greenplay Live Casino to help combat problem gambling. You can use the likes of deposit limits, cooling off period, self-exclusion, session time limits and reality checks to keep your gambling in check.
The Greenplay Live Casino selection will grow over time from its already impressive base. It is powered by the leader in the live dealer space, Evolution Gaming, which is obviously a massive plus. The terms of the welcome bonus are disappointing for those solely playing live dealer games, but the overall gameplay experience can mostly make up for that.Visit Greenplay Live Casino
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Game Variety - 3.5/5
Game Quality - 3.5/5
User Experience - 4/5
Bonuses - 4.5/5
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