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Royal Panda Mobile Review

by Gambling.com™

When entering a crowded market like online casino, it helps if a company stands out. That’s certainly the case with Royal Panda, whose trademark mascot gives the operator a unique and charismatic brand.

Royal Panda was only founded in 2014 but is already licensed by the Malta Gaming Authority (MGA) and UK Gambling Commission so it's certainly a site you can trust. And, as is to be expected from such a new entrant to the industry, there's a strong emphasis on mobile.

Software

The mobile casino is accessed via browser rather than an app and is compatible with all iPhones and Android phones. When it comes to Android tablets or iPads, the website that’s presented is almost exactly the same as the browser version, so it’s only when playing via a smartphone that players will notice a significant difference.

Currently Royal Panda only hosts games from NetEntertainment, NextGen and Microgaming as well as live casino through Evolution Gaming. These are some of the biggest casino game developers around, but being a young and growing company, it's likely that Royal Panda will be looking to partner with more software providers in the future.

Providers

User Experience

The mobile site is straightforward to navigate and stays pretty close to the full website in terms of content, design and branding. There is the same banner going across the top of the homepage advertising the latest games and promotions, below which is the list of all the games that are available, so it’s easy to get playing straight away.

If you’re looking for help or to deposit there's a small menu with links to these pages, though withdrawals can’t be made from smartphone. Games are very quick to load up with good visual and audio quality.

Users from other countries can change the language of the site by clicking on the flag at the top of the screen. The site is translated into Dutch, German, Polish, Swedish, Czech, Spanish, Portuguese and Mandarin, covering a large part of the online casino market.

 Screenshot

Game Options and Features

While there are over 350 games to choose from on the browser version, the mobile site offers around 200 – still a good selection for a mobile casino. The bulk of Royal Panda’s titles are video slots but there are also “classic slots” – table games like roulette and blackjack, video poker, live casino and jackpot games.

Sadly the mobile site excludes the “hot and cold” page that is on the full version, informing players which games have paid out a lot recently and which are hoarding money.

Clicking on a game brings up the options of whether to play for money or for “fun”, so you have to click again to load the game. You can take part in most games for free but to play for money you'll need to log in with a Royal Panda account.

Promotions

Royal Panda doubles new customers’ first deposit and also gives away some free spins which can be accessed immediately upon registration (before making a deposit). The company’s welcome bonus is not the most generous but the site does run other weekly and monthly promotions for customers.

Royal Panda also offers an excellent rewards programme, called Loyal Panda (of course). You are automatically enrolled in this when you sign up and whenever you play a game for real money, whether you win or lose, you collect loyalty points. There are different loyalty levels and points can be exchanged for bonuses like free spins or for goods like gadgets, jewellery and Royal Panda merchandise.

Type

Payment Amount(%)

Matched Amount

Promo Code

Claim Now

First Deposit Bonus

100%

€ 300

No Code

Support and Banking

Royal Panda offers a comprehensive range of deposit methods for customers in different countries, even including a bit of information about each one. The website accepts Visa and Mastercard cards as well as payments via e-wallet services Skrill and Neteller. There are also country or region-specific deposit methods such as DineroMail for customers in Latin America or Przelewy24 in Poland. The minimum deposit for all methods is £10 and the maximum is £15,000 except for Skrill and card deposits.

For withdrawals, customers must use card, bank transfer or Skrill or Neteller. The minimum withdrawal is £10, there are no fees and transactions take 1-5 days for bank transfer and card payments.

Royal Panda’s customer service is open from 09:00 – 00:30 (GMT+1). Live chat is only available on desktop or tablet so if you’re on a smartphone you’ll have to email or call. If you don’t want to pay to phone their office in Malta you can request a call back.

Payment Method

Name

Deposit Amount

Withdrawal Amount

Withdraw Time

VISA

€10 Min - €1,500 Max

€10 Min - €100,000 Max

1-5 Days

VISA Electron

€10 Min - €1,500 Max

€10 Min - €100,000 Max

1-5 Days

Maestro

€10 Min - €1,500 Max

€10 Min - €100,000 Max

1-5 Days

MasterCard

€10 Min - €1,500 Max

€10 Min - €100,000 Max

1-5 Days

Neteller

€10 Min - €10,000 Max

€10 Min - €100,000 Max

Instant

Skrill

€10 Min - €15,000 Max

€10 Min - €100,000 Max

Instant

Ukash

€10 Min - €15,000 Max

€10 Min - €100,000 Max

Instant

Paysafecard

€10 Min - €15,000 Max

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Our Verdict

Royal Panda’s mobile offering is slick, easy to use and offers a good range of games from some of the top software providers. The customer support could be better but the company is young and growing so it is sure to improve as time goes on.

ProsCons
offering is slick, easy to use more games in browser than mobile
site translated into 8 different languages excludes the “hot and cold” page
Licensed by the Malta Gaming Authority (MGA) and UK Gambling Commission

Company Information

Address:

Level 2, Tagliaferro Business Centre, High Street, c/w Gaiety Lane, Sliema SLM 1551, Malta

Products:

3

Website:

royalpanda.com/

Support Hours:

24/7

Phone:

+44 356 277 8041

Overall Rating [ 4.1/5 ]

Game Variety - 4.5/5

Game Quality - 4/5

User Experience - 3.5/5

Bonuses - 4.5/5

Supported Platforms

Android

Blackberry

Tablet

iPhone

Mac

PC

Windows

Windows Phone

Other Royal Panda Products

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