100%
First Deposit Bonus up to
€400
Promo Code:SUNCAS400

SunCasino Live Review

by Gambling.com™

Since launching in 2016, this collaboration between TABCORP, Playtech and TheSun Newspaper has become a welcome addition to the industry. Although it currently doesn't offer as many gaming options as some of its more established peers, SunCasino Live is a place that's great for newbies.

As well as covering all the main bases in terms of games and bonuses, the developers have put a lot of emphasis on accessibility and simplicity. Indeed, from the easy-to-use interface to a wealth of information about how to play, SunCasino is the perfect place to start your live casino journey.

Software

SunCasino is an instant play casino, which means you don't have to download any software to start playing via your desktop. Thanks to its partnership with Playtech, you can run the live dealer software from virtually any PC or Mac and not have to worry about powering the resource-heavy software.

In fact, if you're running a slower machine or having issues with your Internet connection, you can toggle the quality of the streams (higher or lower quality) to help avoid pauses and glitches.

Actually, this option is great for when you're playing via the Android or iOS apps. Although the process should be just as smooth when you're connected to WiFi, it's good to have the option to adjust things when you're playing via a mobile connection.

Game Providers

Game Provider Playtech

User Experience

Perhaps the best thing about SunCasino Live's suite if you're a newbie is the info tabs. Unlike some platforms that simply offer a link into the game without much explanation of what's going on, SunCasino does things differently. Once you've clicked on the "Live" tab, a lobby with six games each noted by an info box will appear.

At this point you can either hover over the box and hit "play for real" or you can select "more info". If you choose the latter, the box will expand and you'll be given a brief over of the game's dynamics. If that's still not enough, you can click the link offering more information and you'll get an additional breakdown of the game including instructions on how to play.

Although this feature is designed primarily for novices, it can also serve a useful purpose for seasoned players. As each live online casino is slightly different, having an overview of the ways to play can actually help speed up the process the first time you tackle a new game, which is always handy. Another nice touch is the dealer profiles.

If you scroll to the bottom of the live lobby you'll see a list of live games currently taking place and the dealers in charge. Along with their name, you get to see a picture of them before you hit the "play now" button. Although not integral to the flow of the game, this feature undoubtedly makes the experience more personal.

Game Options and Features

As is standard in the industry, you can't play SunCasino's live dealer casino games for free. To get a preview of the action you'll need to create an account, but once you do you'll be greeted by a table full of options. Thanks to Playtech's software expertise, each game is streamed via multiple HD webcams and you'll have the option to toggle various settings such as the sound, the chat and the quality of the video link.

Beyond this, stats options allow you to review everything from the last hand dealt to the hot spots on the roulette board. Although casual players may not make the most of these features, they're certainly something serious players will want to take advantage of. Of course, to benefit from any of these extras you'll need to place a bet, which, at SunCasino, means putting down at least £1.

Promotions

As a newbie, there are plenty of ways to bank a few extra quid when you join SunCasino. In fact, there's free cash floating around the SunBets platform as a whole if you're willing to switch from sports to bingo and then back to casino gaming.

However, if you're simply in it to play live casino games, you can pick up the following welcome bonus when you make your first deposit: 100% deposit match worth up to £100 +25 free slot spins on the Age of Gods series of games.

As long as you type in the bonus code – SUNCASINO – when you make your first deposit of at least £10, those extras will be added to your account. But wait, that's not all! Since we're focusing on the Sun Bets Live casino, it's worth noting that you'll also get £5 in live dealer game credits.

This live casino bonus can be used straightaway on any of the site's tables and any winnings you pick up will need to be wagered 10X before they can be withdrawn. However, what's nice about this little bonus is that casino games have a 100% contribution weighting, so you should be able to hit the playthrough target in just a few hours.

As for the main part of the bonus, all free slot spins must be used within 24 hours of your opening deposit and you'll have to stake 40X the bonus amount before it can be withdrawn. As ever, slots count 100% to clearing the bonus, while table games, video poker and live casino games have a 10% weighting.

Type

Payment Amount(%)

Matched Amount

Promo Code

Claim Now

First Deposit Bonus

100%

€400

Promo Code:SUNCAS400

Support and Banking

Moving money into and out of SunCasino Live is a fairly painless process. In fact, the processing times for withdrawals are some of the fastest in the industry, with the maximum waiting time set at five working days. However, in general, you can expect the site's team to authorise your transaction within 24 hours, which means the cash should be with you in just three working days.

Sun Bets doesn't add any costs to deposits (which are processed instantly) or withdrawals. Moreover, you can rely on full SSL 128-bit encryption and the inherent security provisions of the following payment methods to protect you at all times: Visa Debit, Visa Credit, MasterCard Debit and MasterCard Credit.

In the unlikely event you'll run into problems when you're clicking through the SunCasino live lobby, help is available 24/7. The first point of call is the dealers themselves if you have any in-game issues. For anything else, the following contact methods are available: Live Chat, Telephone, Email, and Twitter.

Payment Method

Name

Deposit Amount

Withdrawal Amount

Withdraw Time

VISA

€10 Min

-

3-5 Days

VISA Electron

€10 Min

-

3-5 Days

MasterCard

€10 Min

-

3-5 Days

Maestro

€10 Min

-

3-5 Days

Our Verdict

Going live is now standard practice for most online casino players and Sun Bets has made the process as simple as possible. A clearly defined selection of games is complemented by pre-game overviews that serve as a great introduction to the nuances of live dealer gaming for newbies.

Beyond this, Playtech's industry leading software ensures that each table is not only lively, but filled with stats, customisable settings and HD clear streams. All in all, if you're someone who's yet to experience the immersion of live dealer casino gaming, Sun Bets is the perfect place to dip your toes into the water.

ProsCons
simple, easy-to-use interface could be more live casino-specific bonuses
great introductory info for novices a few more games would be nice
free live casino credits when you join

Company Information

Address:

3 London Bridge Street, London, SE1 9SG

Products:

4

Website:

sunbets.co.uk/casino

License:

Support Hours:

24/7

Phone:

+44 203 819 9501

Overall Rating [ 4.1/5 ]

Game Variety - 3.5/5

Game Quality - 4.5/5

User Experience - 4/5

Bonuses - 4.5/5

Supported Platforms

Other SunBets Products

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