Since Karamba upgraded to live dealers in July 2016, it’s worked out well for players who appreciate more immersive action. There are more than 35 tables offering roulette, blackjack and baccarat, with players given access to all of the tables by desktop or mobile devices, with both capable of high-end performance.
"Powered by Evolution Gaming" is the tagline used to introduce each of Karamba’s live games. This is an instant positive, as Evolution Gaming is a specialist in the live dealer field, with state-of-the-art studios positioned at geolocations throughout Europe.
Functionally, the software works within the casino’s wider library and loads quickly when accessed on a broadband internet connection. Desktop users will have instant-play access in their browsers, with no download required.
This seamless approach is also available for mobile players on their Android or iOS devices, but the latter have optional iPhone and iPad apps to download via iTunes. When they compare devices, players will find it easier to browse the games with larger screens.
Meanwhile, their more powerful devices will offer an improved broadcasting quality, but smartphones can still offer an incredibly stable experience when used over a high-speed internet connection.
Whether on desktop or mobile, users can play by selecting a game from the live section. There is no option for demo play, so real money will be required to experience the games. After picking a game, the live lobby will then appear and let players pick a table.
Desktop and tablet users will have more screen space to browse the games, but smartphone players can also expect a smooth experience whether on Android or Apple iOS. By design, all users have three gaming categories to browse, with the different live tables listed below those.
To enhance the experience, Karamba’s tables show an overview where the minimum bets, number of players and previous wins are displayed (blackjack and baccarat only). After clicking on roulette table, there will then be a choice of camera views, but the number of options will depend on the table.
After logging in, players will find that the live games/product variations come in three categories, including roulette, blackjack and baccarat. To ensure parity, Karamba is able to provide all of the same live games across desktop, smartphone and tablet.
Players have seven roulette variants to play, with some of the most popular being Auto-Roulette, Immersive-Roulette and Roulette. Each table will display the lowest possible bet in the menu, with examples including £0.20, £1 or £2.
The blackjack section has 28 tables, letting players enjoy standard games or special VIP variants that allow for more much higher stakes. These start from a £5 minimum and rise through many different values before reaching the £1,000 Blackjack Diamond VIP table.
For baccarat, players can choose between standard and Evolution Gaming’s Squeeze variant, which features multi-camera coverage. Altogether, Karamba has three live baccarat tables running each day, with stakes beginning at £1.
New players can usually claim a welcome package combining bonus funds and free spins, but the benefits are limited for live casino players. Basically, this is because the offers are more focused on slot games.
When using bonus funds, players have to clear 35x wagering requirements before they can be withdrawn. While slots can clear the requirements at 50% or 100% of the bonus value, blackjack and roulette are worth 10% and 0%, respectively.
Ultimately, the welcome offer is not as beneficial for live dealer games. After joining, Karamba players can visit the promotional section to find an array of other deals.
Among the typical options are bonuses, free spins, cashback and refer-a-friend rewards. There will be much more to come for the players who rise in the seven-tier VIP scheme, which is based on earning points through wagering.
Karamba has its own customer support philosophy: “customers are really everything”, condensed into “CARE”. To express that care, there's a help section filled with topics covering bonuses, payments, technical, security, frequently asked questions and more.
If players cannot find a suitable guide, they can instead get the info they need by personally getting in touch. Karamba promises access to live chat and telephone support seven days a week within the hours of 8am to 1am (CET / GMT+1). Alternatively, players can also use email or even fax to make contact.
Players can make their deposits by visiting the cashier and choosing one of the payment methods, which include VISA, MasterCard, Skrill, Skrill 1-Tap, Neteller, Payr, paysafecard and POLi. There are lots more options available, with most methods capable of instant processing.
To maintain payment security, Karamba uses a technology called 128-bit Secure Sockets Layer (SSL). Quite simply, this is used to encrypt sensitive financial data and prevent it from being intercepted online.
Karamba’s live casino is excellent for compatibility and offers smooth performance with a fast web connection. Another strength is that the variants of roulette, blackjack and baccarat give players different ways to experience the games, while the secure payment system and helpful customer support are also worth a trip to this updated casino.
|powered by industry-leading Evolution Gaming||user experience needs improvement|
|massive selection of games|
|large withdrawal amounts permitted|
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