Lucky VIP is a brand in the Daub Alderney Limited group that is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission. The site was launched in 2016 and the main selling point is providing all members a VIP casino experience. The core products are video slots and table games but the site also features a live casino and scratch and arcade games. The emphasis is on quality in terms of the games and the level of customer service. Despite not winning any specific awards, Lucky VIP is an outstanding destination for slots and other games.
|100% matched deposit welcome bonus for up to £50.||Not the fastest payouts but all main banking methods offered.|
|Extensive range of games in popular genres.||Restricted countries but players from the UK welcome.|
The current Lucky VIP welcome bonus is up to £50 in the form of a 100% match deposit bonus. The qualifying deposit is from £20 to £50. The wagering requirements are 50 times the total of the deposit and bonus which expires after 7 days. Five times the bonus can be converted into real betting funds. The specific Terms & Conditions are quite restrictive but the offer is transparent and not difficult to achieve in the timeframes. The Lucky VIP welcome bonus provides a good incentive to register and make the first deposit and then place wagers on video slots and table games.
One of the common features of Daub Alderney brands is casino bonuses that are linked to the second and third deposit. Players are credited with up to 30 free spins after making the second deposit. The offer is subject to wagering requirements of 25 times the spin value and the free spins are valid for 7 days. The third deposit activates an opportunity to win a bonus up to 300% on the prize wheel. These subsequent casino offers are akin to a loyalty program but current players can earn loyalty points.
In terms of quantity, Lucky VIP is not one of the best online casinos but the variety of games is still impressive. The range of about 400 online slots includes well-established favourites and popular new titles. The games are provided by some of the leading software suppliers to the online gaming industry, such as NetEnt, IGT and Microgaming. There are about 40 table games on the site, including a number of versions of roulette, blackjack and baccarat. The overall lobby and specific lobbies display the games in a clear and easy to navigate way. There is also a live casino which will be covered in a separate review.
The Return to Player (RTP) percentage for any game is a measure of the share of stake that the player receives. For example, if £100 is bet on a game and the total of the prizes is £95, the game has an RTP of 95%. Typically, Daub Alderney Limited games offer RTP’s of 95 to 97% which is about average for the industry. There are variances across online slots but this RTP is a general guide to the games’ value.
There are 16 progressive jackpot slots at Lucky VIP. These high value and volatile games appear in the category of Mega Jackpots. There have been top prizes in seven figures and other Daub Alderney brands display jackpots of over £3 million. However, there are no news anecdotes of exceptionally lucrative wins over the last four years (2016 to 2020).
The Lucky VIP site is well-designed and has a simple layout which are strengths. The branding is understated and pleasing to the eye. Players can locate a game by selecting a slots category or using a search facility. The game categories appear under menu options which makes for easy navigation to a specific lobby. The current bonuses are displayed under ‘Promotions’ on the Homepage. The desktop experience cannot be faulted in any major way.
At the time of writing there are no downloadable apps for Android and iOS devices but this could change. The desktop site can be read on mobiles with a slight adjustment to the screens. The mobile version replicates the website in terms of account management and the range of games. Performance is at the same high standard on all platforms. Mobile players login by entering the Username and Password.
Potential new players click the ‘JOIN NOW’ button on the Homepage. Three registration pages require Personal, Contact and Account information. There is a field for an optional bonus code and a unique combination of a Username and Password. The verification process is in keeping with any operator licensed in the UK and you should have no concerns in this area.
Credit card deposits are not allowed on UK-facing gaming sites but the alternatives are debit cards, safe prepaid cards, Bank Transfer and e-Wallets. Deposits are instant and do not carry a charge. Withdrawals are subject to standard delays and some providers impose a fee. The minimum withdrawal limit is £10 and the maximum transfers are dependent on the history of the customer.
The Lucky VIP game limits cater for small-staking players and others with a high roller bank who are less risk averse. Some slots have a minimum spin value of £0.10 which can rise to £100 per spin. This operator accommodates a range of betting limits and a decent range of budgets.
There is no specific VIP program but all players can earn loyalty points based on stakes. The credit of loyalty points is related to real money bets. Points can be converted into cash for a minimum of 1,000 points which have an exchange rate of £1. Any points are subject to a wagering requirement of 10 times the value and there is a scale of wagering contributions.
Registered players can contact support staff by phone and Live Chat from 3am until midnight seven days a week. There is a 24/7 email facility with slightly longer response times.
The operator is licensed and regulated with trusted bodies so there is a requirement to offer responsible gambling measures, such as deposit limits, self-exclusion and breaks. Lucky VIP is a member of GamStop which provides free self-exclusion procedures. There are banner links to organisations that provide support for problem gamblers.
This review has identified some minor flaws which are more than offset by an excellent gaming site and layout. The emphasis is on providing a good service for all ranges of players and budgets. That objective is achieved through decent casino bonuses and a good variety if games.
Players can withdraw as little as £10 in one transaction.
The site features 440 games under the headings of Slots, Live Casino, Table & Card, Roulette, and Scratch & Arcade.
The site can be installed on mobile devices if the browser is optimised for mobile.
Yes because the operator is licensed and regulated in Alderney and the UK.
Some methods are instant while others are subject to delays of 3 to 5 days.
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