Lucky VIP is owned by Daub Alderney Limited, a company registered and regulated with the Alderney Gambling Control Commission. Players in the UK visit a site licensed and regulated by the UK Gambling Commission. The brand first appeared in 2016 and the core product is a casino. The operator also offers table games and scratch and arcade games. However, this review focuses on the Lucky VIP live casino and the range of exciting and potentially award-winning live games. The UK live casino market is competitive and features established brands but Lucky VIP is a trusted provider.
|Transparent and achievable welcome offer deposit bonus.||No downloadable app but mobile format of website.|
|Live dealers and croupiers.||Country restrictions but not including UK.|
|Several interactive versions of popular table games.|
There is no live casino specific welcome bonus but all players can claim up to £50 in the form of a 100% match deposit bonus. The offer is subject to wagering requirements of 50 times the sum of the bonus and qualifying deposit. Stakes in the live casino contribute to this rollover. The initial deposit can be £20 to £50 and the timescale for the bonus fund is 7 days but then unused bonus funds are lost. There are different levels of the wagering contribution across for the range of online slots and table games.
Live casino players with Lucky VIP can take advantage of bonuses linked to the second and third deposits. Up to 30 free spins are the reward for the second deposit. The free spins expire after 7 days and have wagering requirements of 25 times the value.
Players have a chance to win a bonus up to 300% on the prize wheel after the third deposit since registration. There are no ongoing live casino and casino promotions for current players. Some competitors offer reload bonuses and free spins but Lucky VIP focuses in new players and their first three deposits.
‘Live Casino’ is one of the options on the main menu on the Homepage. The lobby contains 20 live casino games which are different versions of roulette and blackjack. At the time of writing players did not have access to formats of live blackjack but this game may appear in future. All the games are provided by NetEnt which is a market leader in live casino software.
Roulette is the most popular casino table game, both in bricks and mortar facilities and online, including on the live platform. The Lucky VIP live casino offers 8 version of roulette, including European and American roulette. Live casino visitors can also play blackjack in 12 formats. Despite not offering other live table games, the variety of roulette and blackjack formats is a positive.
The live streams score highly for quality and the presentation is pleasing on the eye. The team of dealers and croupiers are predominantly female who converse in English. The live casino appears to be prestigious and creates a glamorous environment that replicates a real casino venue.
The table limits are clearly displayed on the graphic for each game. The range of limits caters for small-staking players and bettors with a bigger bankroll. This table summarises the number of games and minimum and maximum limits in the live casino:
|Game||Versions||Lowest Limits||Highest Limits|
|Roulette||8||£0.10 to £100||£3 to £10,000|
|Blackjack||12||£5 to £500||£100 to £5,000|
Table limits with Lucky VIP accommodate players with different budgets and risk aversion traits.
At the time of the review all 20 live casino table games were provided by NetEnt Live. There was a wider range of software suppliers in the standard casino but at the moment Lucky VIP have just one partnership with live casino game providers. If the range of live table games increases, for example, with the introduction of baccarat, Lucky VIP may use other providers.
The Lucky VIP casino operates effectively and has an appearance that is pleasing and understated. There is a search box in the live casino which makes for easy navigation to a game or genre. There are no downloadable apps for Android or iOS devices but the website can be installed on mobiles when the browser has the appropriate optimisation. The performance of this version compares favourably with the PC-based casino and live casino.
The general and specific live casino game lobbies are distinct on all platforms. Each table game shows the title and a relevant graphic. There is a great deal of use of the iconic roulette wheel. Blackjack games display a table and deck of cards so each game is clearly indicated for players. Mobile customers login to the service by entering the unique combination of a Username and Password. Lucky VIP provides a positive live gaming experience on PC and mobile platforms.
A live casino that operates under the brand of Lucky VIP would be expected to feature a VIP program. However, the main selling points of the site is a VIP experience for all players, regardless of their turnover and stakes. Some live casinos offer a VIP program with rewards for successive levels but Lucky VIP does not have this type of structure but is more equal in its benefits.
All registered customers with Lucky VIP are entitled to loyalty points. Live casino table games offer 1 loyalty point for each £2 stake. When the balance is 1,000 the points can be converted into bonus fund cash and the exchange rate is £1 for 1,000 points. Live casino table games have a contribution rate of 20% and the wagering requirement is 10 times the value of any loyalty points. The loyalty points program is available on PC and mobile platforms and for all products, including the live casino.
The potential for problem gambling is probably greater in the live casino than in other areas of the site. Responsible gambling measure are therefore more important for bettors playing live games. These measures appear under the heading of Responsible Gaming on the foot of each Lucky VIP page. Live casino players have access to the following options for the control of gambling:
The site displays banner links to support bodies and Lucky VIP is a member of GamStop. Overall, Lucky VIP identifies the potential for gaming problems with live casino players and acts accordingly.
The absence of a downloadable app and live baccarat games are minor negatives offset by the positive live casino gaming experience at Lucky VIP. New customers can claim three deposit bonuses and once registered can play several variations of roulette and blackjack in a live environment.Visit Lucky Vip Live Casino
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Game Variety - 3.5/5
Game Quality - 4.5/5
User Experience - 4/5
Bonuses - 4.5/5
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