PointsBet, FCCG Promote Responsible Gaming Education Week
Responsible Gaming Education Week was established by the American Gaming Association (AGA) in 1998. Since then, the gaming industry has flourished and undergone numerous changes.
Gaming has become more prevalent with legalization throughout the country, bringing more companies and operators to the industry.
The introduction of online sports betting and mobile casino wagering has made gambling more accessible than it’s ever been.
Now, with more companies in the gaming industry, many are sharing the AGA’s message of responsible gaming and promoting safe play this week.
Both PointsBet Sportsbook and the 888-Admit-It Helpline in Florida were the latest to offer tools and safety tips for healthy gambling.
PointsBet’s theme for this year’s Responsible Gaming Education Week is Have a Game Plan. According to the company, this means treating gambling solely as a form of entertainment for the player. And for operators, it means fostering an environment that encourages healthy play and minimizes harm.
"Working in online gaming, it is always important to remember that players as real people on the other side of the screen – at PointsBet, we emphasize that view to staff, and are proud to work together to set the industry standard for responsible gambling by integrating processes which emphasize player health throughout our organization," Johnny Aitken, PointsBET USA CEO, said in a media release.
PointsBet highlighted ensuring messaging and safeguards are accessible for all players, in addition to giving department-specific trainings that assist staff to encourage the use of pre-commitment limits and respond to those who may be struggling.
The company also launched a new digital campaign promoting healthy play and the use of the limit tools accessible on its sportsbook.
While Florida’s online sports betting launch remains pending, the Florida Council on Compulsive Gambling (FCCG), along with the Seminole Tribe, are being proactive to assist problem gamblers. On Tuesday, the FCCG announced a new, no-cost Online Program for Problem Gamblers (OPPG).
Florida residents are now able to access online support immediately. No insurance is needed and no additional payments for in-person services are charged.
“We want to lead the way for advancing problem gambling support services available in the United States,” said Jennifer Kruse, Executive Director of FCCG. “And we are proud of our almost 30-year relationship with the Seminole Tribe of Florida and Seminole Gaming. Without them, we could not have created this program.”
The FCCG states its OPPG program uses the latest science and data from decades of assisting problem gamblers. The eight-week online program is accessed through the FCCG’s 24-hour helpline (888-ADMIT-IT) and gives users access to self-pace exercises, videos and readings.
There are also interactive questionnaires that provide individual feedback on results from licensed mental health professionals.
“This program is rooted in FCCG’s extensive experience with problem gamblers, drawing upon data from 30 years of managing the helpline for one of the largest states in the USA,” said Dr. Rory Reid, a research psychologist and International Certified Gambling Counselor with over 20 years of clinical experience working with problem gamblers. “The content targets important issues faced by problem gamblers.”
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