BetRegal is one of a host of new bookmakers and have been online since 2017. The site is made up of both online casino and sports products, but for this review, we are just looking at the sportsbook.
The Regal Group are the figureheads behind the BetRegal brand, and they have utilised the AG Communications platform to power the sportsbook. Interestingly, this is one of the better platforms that we’ve tested of late, so we’re excited to see how they’ve put their spin on things.
What’s impressive to see is that even though they’ve been around for only a short period, they’re already the official betting partner of Dundalk FC in Ireland.
|Solid pricing structure||Slow loading between pages|
|In-play section is next level||Range of markets for smaller sports can be limited|
|Customer support linked to C.A.R.E program|
When you register a new account with BetRegal you’re going to be able to grab a free bet welcome offer worth NZ$10 when you deposit and place your first bet of NZ$10 or more. All you need to do is make sure that your first bet is at odds of 2.00 or higher.
Once you’ve made your bet and it’s settled within the 14-day period, you then can place your NZ$10 free bet within a further 14 days on any market priced at 1.80 or higher. Any winnings from the bet are paid in cash and you can withdraw these winnings as soon as they are cleared.
The free bet stakes will not be returned with any winnings and there are no wagering requirements either.
The process to register an account with BetRegal is one that takes just a few minutes.
You start with the usual sort of info that you have to input, which includes things like your email address, username and password. You then move into the personal info, where you now include name, DOB, address, phone number and things like this.
If you've got a bonus code then now is the time to use it, but we’ve not seen any reference to them on-site and you do not need one for the welcome offer above.
That is all you need to do to get started. Then it’s just a case of making your first deposit and away you go.
However, we do want to add that before you make a withdrawal on-site you will need to verify your account. This is an industry-wide process that is now a regulation for all gambling sites and to be honest, if BetRegal didn’t have this in place then we would be worried, so it’s good to see they are on board.
You can send documents via the “documents upload” tab from “my account”. They take a range of documents, but a driver’s license, passport and/or utility bill are probably going to suit the majority of bettors.
There’s a huge range of banking methods on offer from BetRegal. It caught us off guard a little given that newer sites are often pretty limited.
All deposit methods start from a minimum of NZ$10 per transaction and will be processed immediately. They do state that wire transfers may take up to 5 working days to clear and if no funds are in after 10 days then to get in contact.
Withdrawals are free and they are generally processed promptly. There is a 48-hour processing time and in that time you can cancel the withdrawal.
Withdrawal times seem conservative from what we have tested. Both withdrawals back to Neteller and Debit Card were back in our account within a little over 48 hours for each.
It’s worth noting that you must have had your account verified with the correct documents before you can make a withdrawal.
The overall design of the BetRegal bookmaker is excellent. They use the SB Tech platform to power this and it’s one that we are very familiar with.
However, one of the few downsides of the bookmaker comes from the usability of the site on a desktop. It has an annoying load screen that pops up for a few seconds when you are trying to jump to a new sport. Once you are in that sport, it doesn’t seem to reappear, but it’s still frustrating and we would bet that on a poor connection, it might struggle.
We also found problems loading the bookmaker at all in Google Chrome, although it worked fine in all other browsers that we tested (Safari, Mozilla, Internet Explorer), so maybe this was an issue on our part?
They do include a search function though which is superb. You just start typing the team or market that you want to bet on, and it does the rest for you. It’s the best way to get about, for sure.
The bookmaker comes alive when using on mobile and this is our preferred way to access BetRegal. There’s no dedicated download for an app, but the HTML 5 platform means that it’s fully accessible on all sizes of smartphone screens.
Football and horse racing dominate the betting markets, but both are brilliantly covered.
The market coverage for football matches is highly impressive, with close to 200 individual markets for each of the top league’s games and around 150 for the majority of lower league matches.
Horse racing not only covers all UK and Ireland races but on top of that, you also have a great range of international races as well. These include the US, France, South Africa, Australia and the Middle East.
You'll find all of the big guns at BetRegal, with the likes of football, tennis, US sports and golf featuring prominently. Other, less widely available sports are found here too, including athletics, badminton, motor racing and even e-sports betting available.
The pricing structure at BetRegal is really solid. We were impressed to see just how consistent they were throughout the site. Often you see some markets perform considerably better than others, but we would say that they were more than capable of holding their own right throughout the site.
We enjoyed their “RegalOdds” section which was essentially where they kept their daily price boosts. This was often made up of football markets, but it included some good bets, with significant boosts as well.
The live betting section is probably the standout feature for us at the bookmaker and this is where the majority of the action takes place. It’s a great design overall, but we loved the layout of the football one in particular.
It followed a common three-tier approach. This has your games down the left, the betting markets for that specific game in middle and then the match centre and starts down the right-hand side. They’ve also got a chart that shows how each game has progressed in terms of who has been on top and when. If you’re coming into the game cold and wanting to place a bet, this gives you a great idea of which team has the momentum.
We also liked how you could “favourite” certain betting markets from the in-play section as well, which would move them to the top. This works great given that there are often dozens to choose from, so it can get crowded in there and hard to find your market.
The bookmaker has linked up with Sports Radar to power their betting stats page. This is linked quickly to all football games (where applicable) but for other sports, you may need to open it from the homepage and navigate across to get to where you need to be as they aren’t always linked.
The data is extensive, to say the least. If you’re not using some sort of stats-based site already, then this is a cracking alternative. The only downside is that it doesn’t include horse racing.
Another area that BetRegal have been impressive in is their bet slip. It may sound a little mundane, but this is often a feature that is overlooked and can be tricky to use with some bookies as a result.
At BetRegal you get to choose between “singles”, “combo” or “system” bets. We liked this as it keeps every bet type separate and simple to work through. The cash-out function is also linked direct your bet slip as well, again, which is very simple to use.
Finally, we wanted to add a brilliant feature where you can take advantage of markets that are priced to 99% payout. This means that the cut the bookmaker takes from these bets is just 1%. Industry-standard would likely be around 6%, so it’s a great deal.
You can access this page at any time on-site to see the latest bets that get posted up each day. There’s no limit on how much can be staked at this payout percentage either, making it great value.
As soon as you open your account you are going to be entered into the BetRegal VIP club. You will earn points for every bet that you place, starting with a new member and then working your way up the ranks, all the way to Prestige level.
The higher your rank, the more lucrative the offers become. For example, the Prestige level gets monthly cashback, a personal account manager, personalised offers, 50 free casino games every Sunday, express cash out process and a series of welcome offers to greet you at that level.
The range of customer support options for such a young bookmaker has been really impressive and refreshing to see. Live Chat, phone contact details and an online email form are all listed online.
BetRegal is also part of the C.A.R.E program which stands for Customers Are Really Everything. The concept is making it as accessible for customers to get in touch should they have any problems, which is a great initiative that more bookies should sign up to.
It’s also worth noting that they have a huge FAQ section. The majority of answers to your questions will be there and the support team will often link you to the section that relates to your query.
Responsible Gambling plays a huge role on-site and the first point of contact with this is when you first sign up, mentioning deposit limits if you need/want any. You also need to send in documents to get any money out of the site as it stands. They are a part of GamStop however, so we would assume that the process will change to documents needed on sign up in the not too distant future.
The site has several features in place that can help people, including deposit limits, time outs, self exclusion, reality checks and session time limits.
BetRegal has been a pleasantly surprising review for us. We test a lot of “new” betting sites and more often than not they are all pretty similar. We’d say that this bookmaker is bucking that trend.
The site comes packed with sports, plenty of markets, good pricing structure and a great looking design. The in-play betting section is as good as you will find, and we loved the VIP promotions that you start earning on as soon as you register an account.Visit Bet Regal Sports
"I've worked in the betting industry on product, operations and customer service for several years. A class operator will deliver on many aspects and we cover them all."
Game Variety - 5/5
Game Quality - 4.5/5
User Experience - 5/5
Competitive Odds - 4.5/5
Event Coverage - 5/5
Free Bets - 5/5
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