The Europa Live Casino is part of the Europa Casino which was one of the first major online casinos to grow rapidly at the start of the 21st century.
The platform is entirely powered by Playtech, one of the leading online gaming software providers. As well as having an online casino, there is also a live dealer casino at the Europa Casino. This is under the regulation of the Malta Gaming Authority and the live dealer offering also comes from Playtech.
This Europa Live Casino review looks at the ins and outs of this offering, seeing what areas it stands out in and what areas can be worked on.
|Quality selection of roulette variants||No 24/7 customer support|
|Powered by Playtech|
|Wide-ranging welcome offer|
There is a welcome bonus offer for those signing up to the Europa Casino for the first time. This will see your first deposit on the platform getting matched 200% up to a max bonus of $500 plus 100 free spins. You will also be able to avail of this same deposit bonus once each month for an entire year after opening your account. A minimum required deposit of $10 is in place for this part of the offer.
To cash out these bonus funds, you will need to wager the deposit and bonus funds at least 30 times. This is a high enough wagering requirement, but the extensive nature of the welcome offer outweighs these higher requirements.
Certain live dealer games will not count towards the wagering requirements and none of the variants will contribute 100%. Therefore, you need to double-check which games can be played in the live casino and still work towards cashing out your bonus. You may need to place certain bet sizes when playing the eligible games. Do note that for those depositing via Neteller or Skrill, you will not be able to receive the welcome bonus offer.
Overall, the consistent nature of the deposit bonus offers makes up for the somewhat tougher wagering requirements.
It only took us a matter of a minute or to create an account with the Europa Live Casino. Everything is done on the same page. You just need to enter in key info such as your full name, home address, date of birth, email address and phone number. You then choose a username and password, agree to the site’s terms and conditions and you will then be ready to go. An email or SMS will be sent to you that contains a link that will activate your account once it has been clicked.
There is also a verification process you need to comply with before it comes time to make your first withdrawal on the site. This is a standard step these days to comply with anti-money laundering laws. We would be very concerned if an online gambling site we were using did not require such a step. All you need to do is provide a copy of some photo ID, as well as proof of address. In some cases, the Europa Live Casino team will also require you to verify your payment method.
There are a lot of different options to use when adding and withdrawing funds through the Europa Live Casino. The most popular options to do so will be through a bank transfer, Visa or MasterCard debit or credit card, Neteller, Skrill or Paysafecard.
Except for the bank transfer option, deposits tend to process almost instantly to your account. For withdrawals, it will take a day or two for e-wallet withdrawals to process, credit cards, debit cards and bank transfers will then take between three and ten business days.
There is a max withdrawal each month of $9,999 in place. The Europa Live Casino does not charge any fee for processing transactions, but the given payment processor that you use may levy its own fees.
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The Europa Live Casino desktop platform is a little outdated but it performs very well. The design can be improved upon, but the site speed is decent and everything pops out nicely due to the contrasting color scheme. The navigation system is very clear and you can quickly get into a live dealer lobby.
All of the available variants are clearly shown when you enter the live casino area. You can see how many players are using a given table at any one time and you can quickly get involved yourself. The gameplay is extremely smooth thanks to the great Playtech live dealer offering. The HD quality streams create a very immersive experience.
The mobile app for the Europa Live Casino is in a similar vein in terms of its design and ease of use. You can play the live dealer games through your mobile’s web browser or else you can download the app for an iOS or Android app. Generally, the streams will be nice and smooth, with the live dealer games optimized nicely for mobile. The experience on mobile will be better when downloading the app rather than playing through your browser.
The Europa Live Casino is powered by Playtech, just like the rest of the online casino. This is a leader in the iGaming software development space, so you know you are going to be getting a solid offering. In total, there fifteen different live dealer games for you to test out. This includes seven different variants of roulette, with some of the standout variants being Age of the Gods Live Roulette and Spread Bet Roulette. Then you have a few different blackjack variants, as well as the likes of Baccarat, Three Card Brag, Buffalo Blitz Live Slots and Spin A Win Live.
There is a nice variety in terms of the betting limits, depending on what level of bets you are looking to make. All of these games are available around the clock and the Europa Live Casino plans to add more titles as time goes on.
The betting limits at the Europa Live Casino vary depending on what type of game you choose. In general, for the live dealer roulette games, you can place bets of as little as $0.10 and go up to many thousands of dollars. The likes of most blackjack live dealer variants will have betting for as low as $1 per hand and rising to thousands per hand.
There is a VIP program in place at the Europa Live Casino. In total, there are five different tiers to this program. Each of these tiers will have its own specific rewards, such as cash back bonuses, exclusive promotions and faster withdrawals. You will be automatically enrolled into the rewards program as soon as you sign up for an account with the Europa Live Casino.
There is a special welcome offer for high roller players. This will see them getting bonus funds worth $500 if they deposit a sum of at least $1,000 with their first deposit.
The help section at the Europa Live Casino is a bit scattered, so most of the time it will be easier for you to get in touch with the customer support team. You can use the international toll-free telephone number if you want to speak to a person directly. Otherwise, you can send them an email for more detailed issues.
If you are logged into your Europa Live Casino account, you will be able to use the live chat feature, which is ideal for simple issues that can be quickly resolved.
While the customer support team works every day of the week, its hours are limited to 6 AM GMT until Midnight GMT. Generally, you can expect your issues to get resolved in decent time at the Europa Live Casino.
If you want to check out the responsible gambling policies enacted by the Europa Live Casino, you can find a page dedicated to them in the footer of the platform. This page outlines the various fairness policies it has in place, as well as advice and resources to help those struggling with gambling problems. There are also questions people can ask themselves that can help identify if they may be experiencing an issue with their gambling activities.
The Europa Live Casino is a very solid offering, with Playtech providing quality live dealer games. There are fifteen titles in total on offer, with all of the main bases covered. There is a nice variety of variants for the likes of roulette and blackjack, as well as having some more niche types of games. The live dealer games work smoothly both on desktop and mobile devices. If you are looking for a live dealer casino offering that gets the job done for you consistently, Europa Live Casino will be a solid option.Visit Europa Live Casino
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Game Variety - 3.5/5
Game Quality - 3.5/5
User Experience - 4/5
Bonuses - 4/5
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