Every so often something crops up in the betting industry that takes you by surprise. Given that we have reviewed hundreds of sportsbooks and best online casinos over the years, we've seen pretty much everything there is to see… that is until we started to review FansBet.
The site has pretty generic beginnings if we are being honest. They are owned by a company called Rush Partners who have been about since 2016. They have 1 other brand currently on the books with 50+ employees from 12 nationalities.
It's only when you start digging into what makes FansBet tick did we find out their unique selling point. The FansBet USP is about giving back direct to the fans and the causes that matter most to them, thus cultivating a higher form of loyalty from our players. They have just recently launched on a new platform with a new website and a wide range of sports and casino games.
|Brilliant Fans Club donation service||Some sports have limited markets|
|Packed with betting features||No dedicated mobile app|
|Great design on mobile and desktop|
New accounts to FansBet are going to be able to claim a 500% bonus up to $50
Here is how to avail of this offer:
The registration process is one that takes just a few minutes. It starts as it would, asking for things like your email, new username, password and phone number.
Once this is complete, you then need to add personal information, such as name, address and location.
You're then taken straight into your account where you are asked to upload documents that verify you are who you say you are. These will include things like passport, driver's license, utility bills and bank statements. This is a completely standard process to help with problem gambling and one that we applaud. You can choose to do this later, but you can't bet or deposit without these documents on record.
You've got a great range of banking methods at FansBet, with options such as Visa, Mastercard, Trustly, Neteller and Skrill, to name just a few.
Withdrawal times will range depending on which methods you use. It states that debit cards are up to 5 days, with e-wallet up to 48 hours and bank wire up to 7 days. However, we tested both Visa and Neteller (e-wallet) and they were well within those timeframes. In fact, Visa took just 48 hours from withdrawal to being back in our account.
NZ$10 Min - 5000 Max
NZ$10 Min - 5000 Max
Design can play a huge role in the success of a bookmaker for us and we are pleased to report that FansBet is one of the best looking in the industry. It's a typical SB Tech platform which is used on several other bookmakers, but the green, grey and black colour scheme works brilliantly well.
The search box in the top left corner doesn't move, so if you get stuck you can just type in where you want to be, and it will get there sharpish. Everything just seems to have its place and fits in nicely around the brand.
There's no dedicated mobile app on iOS or Android yet, but you can still access the bookmaker from your mobile browser, and it works in the same way. Things only improve on the app for us and in fact, we decided that this was the best way to use the bookmaker.
We liked how the mobile version was so instant. As soon as you clicked on somewhere you were on that page. 10/10 for usability here.
You've got a decent range of sports to choose from at FansBet and whilst it's not the biggest that we've seen, it will likely suit the vast majority of punters. You've got football and horse racing that dominate, but we loved seeing the likes of golf, rugby, cricket, darts and even e-sports have really solid choices of both games and markets. FansBet also offer sports which aren't available at every online sportsbook, like futsal, table tennis, volleyball and novelty markets.
Pricing is really good on the whole and they are easily able to hold their own within the industry. They can be a little hit or miss on some markets though and from the ones we tested, there were times that they were way off. These were generally your longer priced bets in multi-fields (horse racing for example), but we have to add that many favourites were about as good as you can find.
They also offer a range of bet boosts, which they call “Fan Boosts”. These range each day and you often sort them by the country the boosts are taking place. Football is the main sport here, but they do offer others, especially on Sunday's for the NFL which has some of their best boosts.
FansBet offers a classic acca boost on-site and this will be applied to all accumulator bets that include 3 or more picks in them. All you need to be aware of is that the odds for each bet are priced at 1.5 or higher and “extra winnings” will be capped at $10,000. Winning 4-folds get a 5% bonus, all the way up to a 100% bonus for winning 18-folds.
The support centre is one of the better ones that we have tested. You can contact them via the live chat feature (preferred) or you can email them directly. They are very punctual at responding and also knowledgeable, meaning that resolutions are usually pretty swift.
It's clear straight from the off that responsible gambling is a huge part of the FansBet site. Once you are registered, there is little that you can do on-site until you send in your documents for ID and clearance.
They include a huge amount of info on site about the role they want to play, and it makes all the right noises. FansBet is directly linked with Gamblers Anonymous, Gambling Therapy and Help Guide to make it easier for any players that have a problem to get the help they need.
The site has several limits that are already built into it, including deposit limits, loss limits, wagering limits, session limits and a limits management page, where you can control all of this and more. You can easily get in touch about self-exclusion and FansBet are proactive at reaching out to players who may need help but have not yet acted.
It's not often that we see top bookmakers take on a new approach to how they want their site to work. We hear it a lot though and lots want to “change how you bet”. Few manage this.
FansBet has been able to do this, however. Their innovation with giving money back to the fans is brilliant. It will benefit them as it gets people through the door and also benefits the sport that is essentially making them the most money; football.
Even on its own, we would have been happy to recommend FansBet, but with all the bells and whistles they've added, they are one to watch over the next few years, without a doubt!Visit FansBet Sports
"I've worked in the betting industry on product, operations and customer service for several years. A class operator will deliver on many aspects and we cover them all."
Game Variety - 4/5
Game Quality - 4.5/5
User Experience - 4.5/5
Competitive Odds - 4.5/5
Event Coverage - 4/5
Free Bets - 4.5/5
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