Terms and Conditions of the Incentivised User Journey Programme

These Terms and Conditions (the “Terms”) are to be read together with our Privacy Policy and our Terms of Use and all other rules or polices that are made available on our various websites and platforms will govern our relationship and your use of Incentivised User Journey Programme (the “Programme”).  

Please read the Terms carefully prior to participating in the Programme. By participating in the Programme, you (“you” and “User”) thereby agree to the Terms. If you do not agree to the Terms, you may not participate in the Programme. 

In our sole and absolute discretion, we may, from time to time and at any time, change, modify, or terminate some or all aspects of the Programme, including, without limitation, the Terms, and any Rewards (as defined below), with or without notice to you.  Such changes may or may not affect previously earned Rewards.  

1. Introduction

1.1.  The Programme provides eligible participants who register for the Programme through gambling.com or its affiliated subdomain(s) (the “Website”) with the opportunity to earn points, such as “Chips” (the “Chips”) by participating in various activities, some of which are described in paragraph 3 of the Terms. You can redeem your Chips from time to time for various Rewards. 

1.2. The Programme is operated by GDC Media Limited, outside of the United States and GDC America within the United States only, who are both subsidiaries of Gambling.com Group Limited (Nasdaq: GAMB) (“GAMB”)] ("we," "us," or "our").

 

1.3. Some or all parts of the Programme may not be legal in certain countries and certain US states. Consequently, the Programme is void where prohibited by law.

1.4. Programme participation, Chips and Rewards are not transferable and are limited to one person. User of the Programme is strictly prohibited from sharing or distributing Chips to other persons for any purpose.

2. Eligibility

2.1. The Programme is open only to users who: (i) are natural persons (corporations, associations, or other groups and entities may not participate in the Programme); (ii) are of the requisite legal age or older as may be stipulated by the relevant jurisdiction legislation (we may request proof of identity); (iii) register for the Programme through the Website; (iv) meet the relevant residency requirements; and (v) have not previously been disqualified by us, in our sole and absolute discretion, from participating in the Programme. Excluded persons may not participate in the Programme. Excluded individuals from the Programme include Company’s employees, their immediate family members, and household members.

2.2.  Registration for the Programme is free of charge, and no purchase is necessary to participate. 

2.3. Users must create an account on our site to participate in the Programme. To participate in the Programme, submit the information requested on the registration page, and confirm your agreement to these Terms. Once you complete and submit all the registration information, a Programme account (“Account”) will be created for you.  All registration information must be completed in full.  Memberships can be used only by the user whose name is listed on the Account. You should not give your password or access to your Account to any other person. You are responsible for all activity in your Account and any use of your password.  

You are allowed only one Account; you cannot have multiple Accounts.  If you attempt to obtain more than one Account, all Chips in your Account (and any other Account you may have) may be forfeited, and we may, at our sole discretion, terminate your membership and permanently ban you from participating in the Programme. 

Members may not assign or transfer Chips to other Accounts; Chips in an Account may be used only by the user who holds that Account.  

3. Earning and Redeeming Chips

3.1. You can earn Chips through a variety of incentivised activities within the Programme. The list below (which may be amended or expanded at our sole and absolute discretion) sets out certain examples of activities through which you may earn Chips:

• Registration and Login:
  Chips may be awarded for creating an account and/or logging in to the platform/ Account.
• Completing Actions and Engagement:
  Chips may be earned by completing defined activities such as writing reviews, posting comments, or engaging with Website’s content in meaningful ways, as further specified in the Programme rules.
• Playing Games:
  Chips may be awarded for playing eligible games, up to the daily maximum stated on the Website.
• Seasonal or Limited-Time Events:
  From time to time, we may launch short-term campaigns or promotions (e.g., tournaments, challenges, or competitions) offering additional opportunities to earn Chips. Participation in such campaigns is optional and subject to specific terms announced at the time of launch.

3.2. Chips will be credited to your account within three (3) days of completing the qualifying activity, unless otherwise stated for specific campaigns or activities.

3.3. Level Progression and Rewards:

• Users progress through levels by earning Chips through the above activities.
• Each level has a designated Chip threshold. When you reach the threshold, you will unlock a Level-Up Choice.
• Chips can be redeemed for rewards (the “Rewards”):

Upon levelling up, you must choose one of the following two options:

• Once you make your choice, your Chip count resets, and you automatically move to the start of the next level, regardless of which option you selected.

3.4. We reserve the right to modify, suspend, or terminate any earning activity, Chips allocation rate, reward structure, or level threshold at any time, at our sole discretion, without prior notice.

3.5. Chips have no cash value, are non-transferable, and cannot be sold, exchanged, or redeemed for cash.

3.6. We may, from time to time, provide additional ways for you to redeem the Chips you have earned.

3.7. All Rewards are subject to availability at the time of redemption and may be substituted with items of equal or greater value at our discretion. Once Chips are redeemed for Rewards, they cannot be refunded or reinstated.

3.8. The Rewards may be taxable depending on the applicable laws in your country of residence. It is your own responsibility to report the winning amount or cash equivalent to the tax authorities in your own country if you are required to do so. If there is an obligation on our part, it will be taken care of before the relevant tax authorities in accordance with applicable laws.

4. Fair Use and Prohibited Activities

4.1 Participants are required to engage in the Programme in a fair, responsible, and good-faith manner at all times.

4.2 Without limitation, the following activities are expressly prohibited:

• The creation, use, or control of multiple accounts by a single individual or entity.
• The use of bots, scripts, automated tools, or any other technological means to participate in the Programme.
• Any attempt to circumvent, interfere with, or exploit the mechanics, rules, or intended operation of the Programme.
• The falsification, misrepresentation, or manipulation of any activity, data, or information relating to Programme participation.

4.3 We reserve the right, in our sole discretion, to monitor Programme participation and to investigate any suspected misuse, irregularity, or breach of these Terms.

5. Consequences of Misuse

5.1 Where a participant is found, or reasonably suspected, to have engaged in any prohibited activity or to be in breach of these Terms, we may, without prior notice and at its sole discretion, take one or more of the following actions:

• Withhold, cancel, or revoke any rewards, benefits, or entitlements.
• Suspend or permanently terminate the participant’s account.
• Report the participant to relevant authorities, regulatory bodies, or law enforcement agencies where required by law.

5.2 All decisions taken by us in connection with the enforcement of these Terms shall be final and binding.

6. Expiration of Chips

6.1. If a User does not earn or obtain any Chips through qualifying activities for a continuous period of twelve (12) months, all unredeemed Chips in the User’s account will automatically expire and be permanently removed from the account balance.

6.2. We reserve the right, at our sole and absolute discretion, to modify, suspend, or change the Chip expiration policy at any time without prior notice. Any such changes will take effect from the date of publication on our Website or as otherwise communicated.

7. Third-party providers

7.1. Third party service providers, that we partner with, are solely responsible for the quality and performance of any products or services they provide to you pursuant to your participation in the Programme, including, without limitation, in relation to certain Rewards. We are not responsible for any aspects of the products and services provided by these third-party providers. 

7.2. Any product you receive through redeeming Chips cannot be exchanged or returned for another product or a monetary refund.

7.3. The merchants and third-party providers that we partner with pursuant to the Programme are not affiliated with us and are not sponsors or co-sponsors of the Programme. All participating merchant and third-party service provider names, logos, and marks are used with permission and are the property of their respective owners. Participating merchants and third-party providers terms and conditions are subject to change as delineated on their websites.

7.4. We shall not be liable for any loss (including loss of income), injury, death and/or damages of any nature whatsoever and howsoever arising, including negligence, which may occur as the result of the use of any products, goods or services offered and provided by the third-party providers.

8. Programme Modifications

8.1. We reserve the right to modify, suspend, or terminate the Programme at any time and at our sole discretion without prior notice.

8.2. Changes to these Terms will be effective immediately upon posting on our Website.

8.3. Continued participation in the Programme constitutes acceptance of the revised Terms.

9. Limitation of Liability and Indemnification

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED OR EXPRESS WARRANTIES REGARDING ANY PRODUCTS OR SERVICES REDEEMED OR OTHERWISE OBTAINED VIA THE PROGRAMME, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE PROGRAMME OR ANY REWARDS WILL BE ERROR FREE OR UNINTERRUPTED.

WE ACCEPT NO RESPONSIBILITY FOR ANY ERRORS, DELAYS, INTERRUPTIONS, OR TECHNICAL ISSUES THAT MAY AFFECT PARTICIPATION IN THE PROGRAMME. FURTHERMORE, WE SHALL NOT BE LIABLE FOR ANY LOST, CORRUPTED, OR INVALIDATED REWARDS RESULTING FROM SYSTEM ERRORS, UNAUTHORISED ACTIVITY, OR OTHER TECHNICAL MALFUNCTIONS.

SUBJECT TO THE FOREGOING AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATED TO ANY PRODUCTS OR SERVICES REDEEMED OR OBTAINED VIA THE PROGRAMME, OR THE USE THEREOF, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN APPLICABLE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH CASES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

WE ARE NOT RESPONSIBLE FOR PRODUCTS OR SERVICES OFFERED BY THIRD-PARTY PROVIDERS THAT MAY PARTICIPATE IN, OR BE ASSOCIATED WITH, REWARDS PROVIDED TO USERS.

You agree to indemnify and hold us, our third-party providers, and all respective affiliates, directors, officers, employees, agents, and contractors harmless from and against any loss, damage, liability, cost, or expense of any kind (including attorneys’ fees) arising out of or related to your use of the Programme, any fraud, abuse, or misuse of the Programme, your violation of these Terms, and/or your violation of any applicable law or the rights of any third party.

10. Force majeure

10.1. In no event shall we be liable to any participant for any delay in or failure to perform due to causes beyond our reasonable control, including without limitation, any act of God; act of war; natural disaster; weather; terrorism; epidemic; governmental order, directive, regulation, law, or requirement; perils of the sea; grounding; viral or communicable disease outbreak; national, regional, or other public emergency; strikes; or any act or omission of a third party. This section will survive termination of your participation in the Programme.

11. Disclaimer

11.1. The Programme and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions or errors of the Programme or its features. The Programme and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Programme, the information, materials, content, availability, and products.

12. Governing Law and Dispute Resolution

12.1. These Terms are governed by the laws of Ireland.

12.2. Any disputes related to the Programme will be resolved through binding arbitration in accordance with the laws of Ireland.
12.3. Users waive their right to participate in class-action lawsuits against us.

13. General

13.1. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

13.2. For questions or concerns about the Programme, contact us at newsdesk@gambling.com.