Spin and Win Casino has proven itself to be a rock and rolling destination for online video slots since its inception in 2012. Now it's drawing ever more new members thanks to its recently launched action-packed live casino. Slick and fast-paced, it brings the atmosphere of a real casino to the comfort of your own home or broadcasts directly to your phone when you're gambling on the go!
Spin and Win's live casino section employs NetEnt’s platform to deliver the goods. The casino has featured NetEnt slots on the site since the beginning, so when it came to add a live casino, it chose its top partner and one of the best-known brands in the iGaming industry.
One of the most thrilling aspects of NetEnt’s live software is that it's browser based and can be played on both computers and mobile devices. It employs high-tech Chroma Key capture to seamlessly stitch together the dealer's live performances with a CGI background. The HD quality feed makes the live casino experience a wholly immersive one, regardless of what device is being used.
Spin and Win’s live casino can be found in the games menu, where players can then see all the games on offer. Selecting any game will bring up a summary of what players can expect. If customers wish to find out some extra information, clicking on the “Read More” tab brings up an extended overview of the game, as well as a list of key information, such as minimum bet and return-to-player (RTP) value.
One thing Spin and Win prides itself on is its sterling reputation for customer service and satisfaction – and NetEnt’s live dealers help keep that status intact. All of the dealers are well mannered and polite, greeting new guests as they join the table.
Players can interact with them throughout the game via a smart chat system. These expert dealers can even keep various conversations going at once while still allocating cards and splitting the winnings with panache.
The Spin and Win live casino lobby features ten types of virtual tables to sit at, with variations on either Blackjack or Roulette. Games can only be played by registered members and, of these, just five are available on mobile.
Once a game has been selected, the lobby will show which tables have free seats, as well as the different levels of betting taking place. This allows high rollers to join big bet games, or new members to start small and work their way up.
Spin and Win Casino has a rewarding loyalty programme, with members climbing the ranks based on how many points they earn. Not only that, these loyalty points can be exchanged for bonuses and cash prizes, with every 1,000 points equalling £1. Note that certain games, such as Roulette, don't count towards this tally.
Once players have reached a certain level within the loyalty scheme, they'll start receiving offers such as weekly cashback or even daily cashback if they reach the Diamond and Emerald tiers. The maximum cashback depends on that member’s VIP category, but it can be up to £1,000. New players are also treated to a triple whammy deposit bonus.
The first deposit will be matched 100% up to £500, with 100 free spins added for good measure on any of the NetEnt slots, but not the live casino games. The second bonus is another 100% deposit bonus up to £250, plus another 100 free spins, while the last deposit bonus is another 100% up to £250. This means that new players could achieve £1,000 in free bets if they play their cards right.
Deposits can be made into Spin and Win Casino using VISA, MasterCard and Maestro cards. If players don't have one of these debit or credit cards, they can use a PayPal account to fund their Spin and Win wallet. The casino also supports pre-loaded paysafecards, as well as digital wallet service Neteller. The Alderney-based casino has built a solid standing among gamers over the last six years for its first-class customer service.
As well as giving lots of information on the website’s FAQ section, there's a dedicated team on hand at any time of day to discuss issues or irregularities that may crop up. The quickest way to contact them is via the live chat option, although Spin and Win does offer a free phone number and several email addresses too.
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Spin and Win Live Casino brings high-quality, punchy broadcasts to its members' homes and phones. Although the game selection is small, it has several enticing options for fans of both Blackjack and Roulette. Alongside the vast selection of market-topping video slots available, the live casino gives gamblers even more reason to spin and win!
|superior customer service applied to live games||load times could improve|
|quality selection of live variants||more unique offerings needed|
|professional dealers always available|
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