Backed by one of the heaviest hitters in the European market, Betfair has come to the states, and are also in cahoots with FanDuel. With all of these resources, you’d have to expect Betfair has an excellent product to offer. With a Golden Nugget license in tow, Betfair has set themselves up for huge success.
Recently launching their live dealer games on their online casino, we decided to check it out and see if Betfair can live up to all of their hype. Below is what we found.
|Transparency on betting limits||No option to filter games|
|Supports transactions through PayPal||Not much info in VIP programme available|
|Big welcome bonus compared to competitors|
Betfair has two offers for new players for signing up and their deposit. The first is $10 in free money to try their Live Dealer product when signing up. That’s it, cut and dry. The second is their massive deposit bonus. Players can get a 100 percent match on their first deposit up to $2,500.
In order to have access to these funds, players must fulfill a 20x playthrough on slot games, 40x on roulette and 200x on games such as blackjack and video poker. While that may seem high, they are offering a match up to $2,500. That is by far the largest amount we’ve seen offered on the market.
Upon giving your name, title, date of birth, making a username, providing your email, filling out security questions as well as giving other contact information, the last thing you must do is agree to Betfair’s terms of service and confirm you are 21 years of age or older. This is a fast registration which took us no more than two minutes to complete.
There are several options players may choose from when depositing with Betfair. These include using Visa/MasterCard, ACH/e-check, Skrill, PayNearMe, the cash cage at the Golden Nugget, and PayPal.
For withdrawing, players may use PayPal, a prepaid FanDuel card, cash cage, ACH, and a physical check. Each withdrawal method varies in time, but in our experience using PayPal, which they said would take up to 48 hours, arrived the same day.
Over-delivering is something we will always be fans of, especially when it comes to accessing our own money. Also note that physical checks could take 5-7 days to process.
3-5 Business Days
Betfair has their platform on desktop, iOS, Android and mobile devices. With a mustard yellow comprising the background of the page, everything has relatively small text to fit everything together nicely. Broken down with their games, promotions, loyalty club and sportsbook on the main bar, players will find different options for the game types that Betfair offers.
Though there doesn’t appear to be any kind of filtering system, the games do filter themselves as you click the different available options. However, there is a search button that you may utilize on their mobile app versions to find games more easily, with a drop-down menu in the upper left-hand corner of the screen that has the FAQ section, Contact, Promotions, VIP Perks and Loyalty Club.
We must stress that we experienced absolutely zero buffering time, even with the numerous graphics on the screen. It is clear Betfair invested heavily into their infrastructure and have provided a top of the line product.
Right off the bat, Betfair has the single best Live Dealer game selection out there. Beyond the six blackjack tables, Betfair has a live lobby you may hangout in, Roulette, Unlimited Blackjack, Baccarat, and Hold ‘Em.
Other than NetEnt, it’s hard to determine what other software companies they are working with, but based on their intuitive interface and the absolutely stunning high definition view of playing on live dealer games, it’s clear they have the best there is.
The Live Dealer games come with both male and female hosts, and are mostly available 24/7 with these exceptions:
Most casinos do not list their betting limits for their games. But Betfair is that exception and this is something we admire most about them—the transparency. Here is a full breakdown:
Beyond this, there is a VIP Program, though the details are limited and appear to be on the basis on invite or some sort of application process. However, it does include VIP events, which could mean higher stakes games, etc.
As mentioned, there is a VIP Program, though the details are limited. However, there is a Rewards Program you may Opt-In to. There are multiple tiers and you will ascend tiers based on the amount of points you get on a month-to-month basis. Here is how you generate points:
With each tier comes new rewards and perks such as using the points as bonus cash on the casino, and exclusive offerings from Betfair.
At the top of the screen to the far right, you’ll find a “Contact Us” button. Here, you’ll find information for a live chat, email and phone number, and can also get assistance via social media on Twitter and Facebook. The live chat is open from 9 a.m. - 2 a.m. eastern time, email is 24/7 and via phone is available from 10 a.m. - 8 p.m.
With the hard to miss “Responsible Gaming” logo at the top of the screen, players will not only be educated on various hotlines and other websites and organizations to reach out to for help, but Betfair has systems you, the user, may implement themselves. This includes session, deposit, and wager limits as well as a self-exclusion period which lasts for a minimum 12 months.
Additionally, you can also use the time out feature, which applies for at minimum three days. Betfair has thought of everything to keep their customers safe, putting that before their own bottom line.
This is the first casino I’ve personally looked at and have not been able to find a single flaw. Betfair has truly outdone themselves and it seems to have started with their strategic plan of getting involved with FanDuel, buying a massive stake. With the resources to fund their operation, Betfair has built perhaps the most solid online casino to date.VISIT BETFAIR LIVE CASINO
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