Launching on June 28, 2018, Hard Rock Atlantic City joined the Atlantic City online betting ecosystem late with their partner Gaming Innovation Group. However, the company has a big name, which could help it, and is a popular outlet in Las Vegas.
Live casinos are not on every casino or sportsbook, but with this in its arsenal, it could also help set the casino apart. Let’s look at its live casino and see if the Hard Rock brand lives up to expectations here.
|Excellent software partners||Playing catch up in the online betting community|
|Launching live dealer games right away|
Hard Rock Casino offers a 100 percent match up to $1,000 (minimum $20) and also offers 50 free spins. In order to gain access to these bonus funds, players must complete a 20x playthrough.
However, not all games on the site are created equally in this case. Slot machines are a true 20x playthrough, but table games and video poker account for just 20 percent, or 1/5, meaning $5 on video poker and tables equates to $1. If you deposit $100 and play exclusively slot games, you must wager $2,000 on the site to get the full $100 bonus.
The registration process is broken down into a few steps, with few things required for each step. What makes this process a bit more interesting is that, each step, you will see an increase in your free spins, eventually reaching 50, making it that much more interactive. Here is what you must do each step:
Having PayPal is a huge plus. While you may know that payment method, let’s cover a couple you may not be familiar with:
It’s unclear what the minimum and maximum amounts are for both deposits and withdrawals are, or the exact timeframe it will take to receive your money after issuing a withdrawal. However, we opted to see how long a bank transfer would take, and it took just a couple of days to successfully process.
Up to 2 Days
Up to 2 Days
Hard Rock Live Casino is offered on desktop, Android and iOS. You can download the Android app directly on the site, via visiting the site from your mobile device.
On the left-hand side of the screen, you can access the casino by clicking on “Games”. Here, you’ll also find links to the sportsbook, their rewards/shop, tournaments and free contest.
In addition, there is a side scrolling widget you can utilize to go between the different kind of games. This is where you’ll find Live Dealer games, which are also available on mobile, too.
In the bottom left-hand corner of the screen there is a live chat button, followed by other things such as Responsible Gaming, Terms and Conditions and FAQ at the bottom of the screen.
Mobile really isn’t that much different from desktop, which is great for the users as there’s no added learning effort. The dark grey and purple color scheme are gorgeous on the screen, too.
Available from 11 a.m. - 3 a.m. eastern time, Hard Rock Live Casino offers five live dealer titles.
While these are on Hard Rock Atlantic City, we can also thank Evolution Gaming for assisting in making these five titles possible. The game lobby for these are pristine. The live stream is tremendous and are hosted by both male and females.
All of the hosts do an excellent job of telling you all the necessary information, including current promotions and betting limits for the respective games. There are currently no additional live dealer games exclusive to VIP’s.
As we just mentioned, these betting limits are given by the hosts when you visit the game lobby. These are not advertised prior to entering the game.
The Hard Rock Live Casino does not offer a VIP Program. However, there is a Wild Card Rewards program. You can earn comp dollars through online play, but cannot get loyalty points through online play.
At the bottom of the page there is a “Contact Us” button. Here, there are direct links to the email support, their telephone number and live chat direct links. Outside of this page, there is a FAQ section and you can also find the live chat button in the bottom left-hand corner of each page.
There are two ways to access the Responsible Gaming page. There is a logo at the top-right corner and at the bottom of the page, too. Here, you can learn about setting limits for yourself in terms of deposit, session, and spending limits. You can also set up a self-exclusion for yourself, which will force you away from the online casino for a select period of time.
Hard Rock also covers things such as warning signs, myths about gambling and also provides information on what organizations and hotlines you can also reach out too for additional support. Hard Rock Atlantic City goes in-depth here, which shows a level of empathy that is encouraging to see.
With five live dealer games and having these at their launch, Hard Rock displays the amount of confidence it has in their product. Their aesthetic, interface and software partners also help really put their product in the best possible light.
They will only add to their live dealer games, even if it is just additional tables. Hard Rock Casino is hot on the scene and we are noticing their efforts. We highly recommend the Hard Rock Live Casino. This is a top-tier casino, even arriving late to the party.
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Game Variety - 4/5
Game Quality - 4.5/5
User Experience - 5/5
Bonuses - 5/5
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