BetRivers Casino Review

by Gambling.com™

Owned and operated by Rush Street Interactive, BetRivers is the sister online casino of SugarHouse. For anyone familiar with SugarHouse, you will notice that the layout and interface of the site are practically identical. BetRivers Casino launched in late February 2020.

In order to operate in Pennsylvania, there must be a retail location affiliated with the online casino, per the Pennsylvania Gaming Control Board. Thus, BetRivers PA does have a retail outfit in Rivers Casino, located in Pittsburgh

ProsCons
Familiar layout, especially for SugarHouse players Limited game offerings
Minimum wager amounts listed next to the games No distinct welcome offer for casino
iRush Rewards Program

Welcome Bonus

As mentioned in the “Cons” section, there is not a distinct casino welcome bonus available at BetRivers PA, with the same sports welcome bonus available for Casino players too.

When you visit the promotions page, there is a $250 matched deposit bonus. How this works is when signing up, you enter the promo code of 250MATCH, then your first deposit is matched with a bonus of the same amount up to a maximum of $250. So, deposit $50, get a bonus of $50, deposit $100, get a bonus of $100 and so on.

The bonus is applied to your account within 48 hours of your initial deposit and would have a 1x playthrough requirement. This means you need to stake the value of the bonus at least once before being able to withdraw the bonus funds, which is a very generous stipulation as often, other casinos may require you to play through the bonus many more times before being able to cash out your winnings.

Registration

If you have a Rush Rewards or a Casino4Fun account, you can instantly sync your data to BetRivers PA and be off and running.

For those that do not have either of those accounts, the registration process is broken down into three steps:

  1. Screen name, email, password
  2. Name, zip code, address, date of birth, gender
  3. Security questions, phone number, last four of social security number, consent to terms of service

Overall, the process takes just a couple of minutes, if that, and breaking it down the way it does not create a laborious process.

Payments and Banking Methods

Deposit Methods
  • Cash Cage at Rivers Casino (in-person transaction)
  • BetRivers Play+ Card
  • Credit/Debit Card
  • Online Banking (ACH transfer)
Withdrawal Methods
  • Betrivers Play+ Card: Funds available immediately
  • Online Banking: 2-5 days for funds to appear in account
  • Cash Cage: Available immediately, done in-person
  • Check by mail: Check will arrive in 10-14 days

Payment Method

Name

Deposit Amount

Withdrawal Amount

Withdraw Time

ACH Transfer

$10 Min

-

-

Check

-

-

10-14 Days

MasterCard

$10 Min

-

-

PayNearMe

$10 Min

-

-

Play+

$10 Min

-

-

VISA

$10 Min

-

-

BetRivers Casino Desktop/Mobile Experience

BetRivers has a more than familiar look to the site as it takes on the form of other BetRivers and SugarHouse options across the United States.

First and foremost, BetRivers PA is available on desktop, mobile web browsing and there is an Android app.

At the top of the screen has links to the promotions page, the linked sportsbook, rewards program, and the help center.

In the upper-middle portion of the layout there is a slideshow of different graphics advertising items for the casino and the sportsbook, with the announcement of the casino being open and below this, we have the games.

There is a search bar, and filters for the game types, game studios and a sort option for things such as minimum bet amounts, paylines, and top historical win multiplier.

Without the filtering system, the games are just all listed with graphics in rows of four, but of course, once you filter the results it will automatically populate appropriately in the same area.

One great feature is the “Real Money Winners” leaderboard on the right-hand side of the site which updates in real-time when users win money.

Overall, when comparing the desktop version and mobile version, the layout is essentially the same, with a few exceptions:

  • Games are in rows of two
  • Filter/search bar is condensed but can be expanded once clicked on (this is found just above the games)
  • Collapsible menu in the upper-left-hand corner of the page with the same links you’ll find at the top of the desktop page

Game Variety at BetRivers PA

BetRivers PA does not have the widest variety of games right now. But again, this casino is in its infancy and will only expand.

Below are the game types offered, along with some popular titles and the amount:

  • Slots: 64 titles including Dead or Alive, Cleopatra, Aggardian Stones, Double Ruby Starburst and Gonzo’s Quest
  • Two blackjack options
  • 4 Roulette options: European, American, French and regular Roulette
  • 1 Baccarat
  • 1 Video Poker

In all, there are 72 game offerings. Some of which have mobile compatibility, including 18 slots, one Blackjack and the lone Baccarat title. For these 72 total titles, BetRivers PA has enlisted NetEnt, Everi and IGT as software providers.

Betting Limits

Generally, online casinos do not list what the minimum amounts for betting are. However, BetRivers PA bucks that trend and it is arguably the best feature the online casino has deployed.

  • Slots: $0.09-$1.00
  • Blackjack: One of the options is $0.10; the other $1.00
  • Video Poker: $0.10
  • Roulette: $0.10-$1.00
  • Baccarat: $1.00

Return to Player Percentage

Return to player percentage is the percentage of money staked in total at an online casino that will eventually be paid back, overall, to the users.

For example, if an online casino had an RTP of 95%, that means that for every $100 wagered at the casino, over time, $95 would be paid back.

After scouring BetRivers PA, this information just isn’t anywhere to be found, unfortunately.

VIP Program

BetRivers PA does not have a VIP Program, but there is the iRush Rewards program.

In all, there are 10 tiers in addition to the “Elite” tier.

Each tier requires a different amount of points and these points are earned via simply playing at BetRivers.

There are different rewards such as bonus store access, dinners, birthday gifts, a dedicated manager, expedited withdrawals and exclusive events.

At the bonus store, you can convert the points into real cash!

Customer Support

After clicking on the “Help Center” button you’ll be brought to the FAQ section for BetRivers PA. This has plenty of information about everything you can think of, but if the FAQ option isn’t enough, there is more:

  • Live chat: Found in the bottom left-hand corner of the Help Center page
  • Email Support

Both of these forms can be contacted from 9:30am-2am, eastern standard time.

Responsible Gambling Features

Going back to the Help Center, there is a section of the FAQ dedicated to Responsible Gaming, and there are seven different links.

Here, you can set limits on your account for spending, depositing and session times, self-exclusion, cooldown period, how to remove the limits, view gaming history, and a more general reading about whether or not you may be dealing with a gambling problem.

Having the Responsible Gaming section with the FAQ helps bring more awareness to the page.

Our Verdict

Usually, when grades are given, they are on an A-F basis. However, it's fair to give BetRivers PA an incomplete at the moment. Again, at the time of this writing, this online casino has not even been launched for a month. More games will be added over time, as well as different promotions. Right now, BetRivers PA is probably best suited for online sportsbook players who want a little extra. As it stands right now, BetRivers PA just needs more time to develop because it doesn’t have much to offer that other online casinos don’t already have.

Contributors

Hi, I'm Dan Kilbridge

"More than a decade as a journalist with a passion for online casino. I provide honest, reported evaluations of the top operators."

Interests
  • Online Casino
  • Sports Betting
  • Daily Fantasy

Reviewer since August 2019

Company Information

Products:

2

License:

United States

Support Hours:

9.30am - 2am

Overall Rating [ 4.7/5 ]

Game Variety - 4.5/5

Game Quality - 4.5/5

User Experience - 5/5

Bonuses - 5/5

Slots - 4.5/5

Supported Platforms

Other BetRivers Products

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