With the majority of the focus being put on their new online sportsbooks, SugarHouse in Pennsylvania has had an online casino up since 2015.
However, it was not a real money casino, but rather just for fun on their Casino4Fun platform.
They did, however, have an online counterpart in the nearby New Jersey since September 2016.
Now, starting on July 17, 2019, players can bet using real money and the online casino is licensed and regulated by the Pennsylvania Gaming Control Board.
What can players expect?
|Easy welcome offer||Relatively limited game offerings|
|Accessible customer support|
Though they may have limited game offerings, the Casino has only just recently launched online in the state. This will improve in time, of course—it just makes sense. This is nothing we are concerned with long-term.
The online casino has the same welcome offer as the online sportsbook. Players will receive a matched deposit up to $250. It’s that simple—use the promo code “250MATCH” deposit any amount up to $250 and get a full match. There is no catch, other than the following: all cash is used before the bonus money and in order to access the bonus funds, players must fulfill a 1x playthrough.
Meaning, if you deposit $50, you’ll get it matched, but in order to be able to withdraw the new bonus money, you must wager $50 on the site.
Promo Code: 250MATCH
The registration process for new players is done in three steps.
In the first step, players can do a “fast registration” where if you’re a Rush Rewards member, have an account on the New Jersey affiliate or an account on the SugarHouse’s Casino4Fun platform.
In our experience, the time it took for the withdrawals happened much sooner than what SugarHouse lays out. The ones they post, it’s fair to say that these are the absolute longest ranges, that almost never happen. This is excellent for a customer's experience as they’ll get their money faster than expected.
2-5 Business Days
10-14 Business Days
$500 per day
SugarHouse’s online casino is laid out so pristinely on both their desktop and mobile platforms. However, at the moment, there is only an Android offering. In order to get the Android functionality, you cannot download straight from the Google Play store due to their own rules.
However, to get it, at the bottom of the screen, there is a direct download clickable link for players.
Now, looking at the desktop, there are buttons along the top of the site to go between the sportsbook, the help button, rewards, promotions and how to get started.
Then right below that, this is where we get to the heart of the platform—the games.
There is a search bar for certain games, as well as different filters for the game types, the game studios and can sort them by the number of paylines, the top historical win multiplier and minimum to cover bets.
Below this bar of filters are the games, which also display the minimum bet amounts on the games.
Lastly, on the right-hand side running constantly on the screen are the top money winners. This is extremely eye grabbing and gives new players something to strive for and shows that people are actually winning on this platform.
Thankfully, the mobile platform on Android is almost exactly the same, minus the necessary scaling going from desktop to mobile.
Players can also access the site from the mobile web browser, too.
The game variety as of now is shallow, but remember, this is a brand new online casino.
Right now, there are clickable options for things such as Video Poker Slingo and Video Bingo and Keno, but there are no results when you search for them. This has to mean they plan on adding them later in the future. We are not concerned with this whatsoever.
Right now, it appears SugarHouse only displays the minimum bet amounts, which are as low as $0.10 on both certain slots and table games such as French Roulette. The maximum will vary from game to game, as do the minimum amounts.
While we were not able to determine the Return to Player Percentage figures on SugarHouse PA (most likely due to how new it is), it is important we explain what this means, for when we find out this information in the future.
Return to player percentage is basically a way to let you, the player, know what percentage of the total money that is staked on a game is paid back out over time. Obviously, the higher the amount the better.
For example, if you say that a game had a 90 percent RTP, this means that if you bet 100 $1 bets, you should expect to get at least $90 of that, though there are caveats to that as RTP percentages are calculated over a long stretch of time.
While there is not a lot of information on the VIP Program that SugarHouse PA will be offering outside of that it will be offered after you reach Level 7 in the rewards program, we can spend some time talking about the rewards program.
As expected, you’ll get rewards points based on real money wagering and there are 10 levels including a “elite” tier which is only accessed via an invite directly from SugarHouse.
Points can be spent on things such as the bonus store, which can be redeemed for things such as bonus cash and free wheel spins.
The points work on a 60-day revolving cycle, and will stay intact for the first 30 days. After that, over the next 30 days, they do gradually decline, but are replenished during the next 60-day period, which will thoroughly reflect your wagering.
In order to maintain your loyalty level, you must maintain a similar pace to wagering in which made you get there in the first place.
SugarHouse PA offers both an email and online live chat option, which is available from 9:30 a.m. to 2 a.m. eastern time.
This can be found by clicking the help button, which you will then locate these support options on the right side of the screen. These are both clickable options, as well as the live chat option being at the bottom of the screen, able to access at any time during their hours of operation.
SugarHouse PA takes Responsible Gaming very seriously.
In their help section, they outline things such as deposit and session limits, as well as a self-exclusion feature, which is done for 1-5 years, decided on by the player. They also offer different organizations and hotlines players can inquire with.
In such a short amount of time, SugarHouse PA has done a nice job getting started. Of course, there are plenty of things they still need to add.
But based on what they have going for them so far, SugarHouse PA will be just fine with their current layout and partnerships they have going for them.
This is definitely a casino we recommend checking out as we enjoyed our time venturing through the relatively limited, but brand new casino to enter into the forever-transforming online betting landscape.VISIT SUGARHOUSE CASINO
DISCLAIMER: Online Wagering is illegal in some Jurisdictions. It is your responsibility to check your local regulations before playing online. GDC Trading Ltd takes no responsibility for your actions.
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