Virgin Online Casino Review

Reviewed By Richard Janvrin

Online sportsbooks. Online casinos. Online slots. Social casinos.
Published: Dec 13 · 15 min read
Updated: July 26th, 2021
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Virgin Casino launched in early 2014 becoming one of the first legal online gambling sites to hit the New Jersey market. It forms part of the giant Virgin Group, a multinational corporation headed up by Sir Richard Branson.

It’s also powered by Gamesys, a leading UK gaming operator. New Jersey residents and visitors can enjoy around 250 slot games, 90 ball bingo, and more, some of which are available only at Virgin Casino. On that note, let's dive into this Virgin Casino review.

ProsCons
Established NJ casino from the Virgin group Game selection lags other NJ casinos
250+ games including slot games & roulette No live dealer games available
Big-money Community Jackpot on selected games V*Points rewards scheme discontinued
90 Ball Bingo included in the package
$100 Cash Back deposit bonus

How Does Virgin Casino Work?

Virgin Casino offers a slick online gambling experience for NJ gamblers. You can play real money slots or games on your PC without download. Plus, the Virgin Casino mobile app allows you to play via a smartphone browser or download selected games for more stable play.

The Virgin online casino platform will be familiar if you’ve played on the Tropicana NJ casino site. Both sites are powered by Gamesys and offer a simpler experience than you’ll find at casinos like Golden Nugget or Borgata Casino NJ.

Games are divided into basic sections such as ‘Slots’, ‘Casino’, and ‘90 Ball Bingo’, and you can try all games in ‘Demo Play’ mode before risking your own cash.

How to Create an Account at Virgin Online Casino

Virgin Casino provides a basic 3-step signup process for new customers. You’ll need a few personal details to hand such as address and cell number. You can also enter a Virgin Casino promo code during the registration process.

Step 1: Set up Your Account

First, you’ll need to fill in the online registration form at Virgin Casino. Create a username and password, then enter your personal email address.

Next, provide some vital personal details, including:

  • Full name
  • Gender
  • Date of birth
  • Last 4 digits of your Social Security Number (SSN)
  • Country of residence
  • Home address including state
  • Cell phone number
  • Optional Virgin Casino promo code

Step 2: Verify Information

You’ll need to verify some of your personal information when you complete the registration form. On entering your cell number, you’ll be sent an SMS containing a verification code. Enter the code on-screen when prompted to confirm your ID.

You’ll also need to confirm your email address. Click on the link sent to your inbox to verify your email. This allows Virgin Casino to send you information on your account and other security details.

Step 3: Secure Your Account

Virgin Casino uses SSL (Secure Sockets Layer) protocols to protect your personal data. Make sure your password is strong and change it regularly. Virgin Casino will bring up the green check mark if you’ve entered a strong password.

Step 4: Confirm Your Location

You can sign up for a Virgin Casino account anywhere in the US. However, you’ll have to be within New Jersey state borders when you want to log in and play slot games for real money.

You’ll be asked to install a geolocation plugin when you open your account. Virgin Casino uses GeoComply, one of the most trusted geolocation tools around. This sits on your PC or Mac and is used by the casino to verify your location.

Virgin Casino also uses GPS to verify your location when you log in to the mobile app. You’ll need to enable location services if you’re gambling on mobile devices.

Step 5: Verify Your ID

Finally, Virgin Casino requires some photo identification to complete the security process. This is easy to do, and you can use the live chat service or online form.

  • Photograph your US passport or driver’s license
  • Take a selfie holding your ID to the camera
  • Send your photos to verification@virgincasino.com or contact a live chat agent

Virgin Casino Welcome Bonus

Deposit and Withdrawals

Before you can get playing bingo, slots or roulette, you’ll need to make a deposit. Virgin Casino NJ allows online gambling deposits through a limited range of banking options. Certainly, compared to other New Jersey online casinos our Virgin Casino rating drops slightly for its payment methods.

Virgin Casino Deposits

As of June 2021, Virgin Casino NJ accepts deposits via ACH/e-Check, credit or debit card (Visa/Mastercard) or PayNearMe. Online banking was recently moved as an available deposit option. However, you can make an instant e-Check deposit using VIP Preferred, one of the easiest ways to top up your online account.

PayNearMe is a good way of funding your Virgin Casino account with cash. Make an online deposit using the Virgin NJ cashier and bring the payslip to your nearest 7-Eleven. Deposit up to $500 and access real money casino games within 30 minutes.

Despite NJ casinos being around for a few years, some US banks still won’t process transactions made to online gambling sites. However, if you hold a debit card from one of these banks, you shouldn’t have too many issues:

  • Chase Bank
  • Citibank
  • TD Bank
  • Valley National Bank
  • PNC Bank
  • SunTrust Bank
  • Green Dot
  • MetaBank
  • USAA Savings Bank
  • The Bancorp Bank
  • Sun National Bank
  • Banco Popular North America

Available deposit methods at Virgin Casino:

Virgin Casino Withdrawals

Virgin online casino allows withdrawals, and you’ll have to wait 3-5 business days to receive your cash. You’ll only have two options for cashouts: ACH/e-Check bank transfer or visiting the Tropicana Casino in Atlantic City in person.

You won’t be able to use a debit card, even if you used one to make your initial deposit. Virgin Casino NJ also processes personal checks sent to your home address. These can take up to 10 business days, and you’ll need to contact the Virgin online casino customer support team to request one.

Remember that you’ll need to have verified your identity documents and email address before Virgin Casino will action any cashout request. Bear in mind too that the maximum ACH cashout limit is $5,000 per transaction.

Alternatively, you can make a cashout request in person at the Tropicana Casino AC. Just visit the casino cage and bring your Virgin online casino account details with you.

Available withdrawal methods at Virgin Casino:

  • ACH/e-Check
  • Cage at the Tropicana Atlantic City
  • Personal check by mail

Offers and Promotions at Virgin Casino

You can claim a range of Virgin Casino promotions and deals straight off the bat. The regular Virgin Casino offer is worth up to $100 in real cashback when you place your first wager.

You’ll have to make a qualifying first deposit worth at least $10. You will receive a full refund in cash (not bonus money) if your net loss exceeds 90% of your first deposit amount. The promotion lasts for 7 days following your first deposit and wager.

Virgin Casino Welcome Bonus: Up to $100 Real Cash Back

PROMO CODE: GAMBLING20

Virgin NJ also scores highly for its regular promotions. The Virgin Casino offers page is regularly kept full with exciting promos like prize draw and daily free games.

Claim the Virgin Casino Promo Code Offer

Regular Virgin Casino online promotions:

  • Free spins
  • Game of the Week
  • Prize draws
  • Playback / Cash Back
  • Sharepot cash draws

Virgin Casino App

You can download a Virgin Casino app on your iOS or Android device. iPhones and iPads are supported with an app direct from the App Store. Like the online Virgin Casino site, the app is powered by Gamesys and you can claim the same welcome bonus. Android players are also served with a unique download mobile app available from the Virgin Casino site.

Overall, like the online casino website, the Virgin mobile app is easy to use and navigate. You can find games in seconds and make a deposit or start up a chat with a trained customer support agent.

Game Variety at Virgin

Product Coverage

United States

States of Operation

At the time of this casino review, Virgin was operating in just one state: New Jersey. However, with Virgin players enjoying free spins and gambling games in the Garden State, it’s only a matter of time before Virgin expands into new territories.

Virgin Casino NJ

  • Availability: Online and mobile
  • Land-Based Partner: Tropicana Casino Resort Atlantic City
  • Licensed and Regulated by: New Jersey Division of Gaming Enforcement

Virgin Casino was one of the first legalized online casino sites to launch in New Jersey. It opened its virtual doors in January 2014 with a blend of easy-to-play Gamesys slots and games, plus a smattering of video poker from IGT. 90-Ball Bingo gives Virgin Casino NJ a slight edge but it’s still missing welcome additions like a live casino and VIP program.

Virgin Online Casino Game Variety

Virgin Casino falls a little behind its NJ rivals in terms of game selection. There are still under 200 games on the site, and the choice of software developers is small.

The table games selection stretches to about 25+, and games are supplied almost exclusively by NetEnt and Roxor, formerly part of Gamesys. Plus, you won’t find any live dealer games, online poker or sports betting.

Virgin Casino Game Selection Overview

  • Online slots
  • American Roulette
  • European Roulette
  • French Roulette
  • Video poker
  • Baccarat
  • Keno
  • Craps
  • Hi-Lo
  • Pai Gow Poker
  • Bingo

Virgin Casino Community Jackpots

In addition, you can aim for a slice of the Community Jackpot on selected games. This is perhaps the one standout highlight of Virgin Casino that it has over its rivals.

Certain Virgin Casino games carry a unique key. If you play one of these games and ANY player hits the jackpot, all players who’ve played in the past hour get to share some prize cash. You’ll need to be playing for real money to qualify.

The Virgin Casino Community Jackpot offers four prize pools:

  • Platinum - $10,000
  • Gold - $5,000
  • Silver - $1,000
  • Red - $500

Online Slots

Virgin Casino currently has around 150 online slots, still some way behind its competitors in the New Jersey online gambling market. Most slots are provided by Gamesys, but IGT, Bally, WMS, NetEnt, and H5G (High 5 Games) also contribute titles. You can try all online slots out for free by tapping the ‘Demo’ button.

Scandinavian legends, NetEnt, offer up a typically diverse set of games, such as Asgardian Stones and Dead or Alive. However, some of NetEnt’s big progressive slots and high-paying slots such as Blood Suckers II are missing.

Virgin Casino does spread a few exclusive Gamesys slots that you will only find at Tropicana Casino skins. These include games such as Tiki Totems and Bubbly Wild, now listed under the Roxor Gaming banner.

Featured slots:

  • Deal or No Deal (Gamesys)
  • 88 Fortunes (WMS)
  • 88 Fortunes Megaways (WMS)
  • Anchorman (WMS)
  • Asgardian Stones (NetEnt)
  • Tiki Totems (Gamesys/Roxor)
  • Secrets of the Phoenix (Gamesys/Roxor)
  • Butterfly Staxx (NetEnt)
  • Cleopatra Plus (IGT)
  • Golden Goddess (IGT)
  • MONOPOLY Mega Movers (WMS)

Online Blackjack

There are over half a dozen online blackjack variants at Virgin Casino. The spread of variants is decent and includes Vegas Downtown Blackjack and Atlantic City Blackjack (both Roxor Gaming), and Classic Blackjack from NetEnt. Minimum stakes are low across all blackjack variants and start at just $0.50-$1.00.

You can also play the great branded Blazing 7s Blackjack from Shuffle Master. Play regular classic blackjack or go for the side bet and win up to 777x your stake if you hit sevens.

Online Roulette Games

Virgin Casino offers half a dozen online roulette titles covering most online variants. There are two simple European Roulette variants (‘Single Zero Roulette’) from Roxor with stakes starting at $0.10. The high-stakes version of Single Zero Roulette offers a top bet worth $4,000.

NetEnt’s American Roulette game will be the most familiar to US gamblers. It boasts 3D graphics and bets ranging from $0.10-$5,000 a spin. For a low-edge alternative, go for French Roulette with a house edge of just 1.35%.

Video Poker

IGT is the savior when it comes to video poker games at NJ online casino sites. You can play 27 tried and tested online casino games that are split into Single-Hand, Triple Play, and Five Play Multi-Hand. Choose between classic variants such as Deuces Wild or shoot for the jackpot in games such as Double Bonus Poker.

Online Baccarat

Virgin casino players who love online baccarat may want to get their fill elsewhere. There are just two variants propping up the Virgin Casino lobby, but stakes do go up to $1,000 per hand. We prefer the sleeker NetEnt baccarat version over the no-frills Roxor game.

Online Bingo Games

Virgin Casino might not offer live dealer games or online poker, but it does spread some great Bingo on its site. You can take advantage of free games tickets every day plus special jackpot games that run throughout the week.

Live Dealer Games

Live casino games are what really let Virgin down. Despite being active since 2014, Virgin Casino still doesn’t have a live casino lobby to call its own.

Available Casino Games

Despite its relative lack of quantity, Virgin Casino does provide quick links to all its slots and table games. You can access every game via the on-screen icons that spin round to reveal real-money and demo-play options. However, there’s no way to filter out Favorites or arrange games by A-Z order or developer name.

Game TypeNumber of GamesDevelopersDemo PlayReal Money Play
Online slots150+NetEnt, IGT, Gamesys, Roxor, Bally, WMS, IGT, High 5 GamesYY
Roulette8Roxor, NetEnt, IGTYY
Blackjack11NetEnt, Roxor, ShuffeMasterYY
Baccarat2NetEnt, RoxorYY
Video Poker27 IGTYY
Other table games4Gamesys, RoxorYY

Game Quality At Virgin Casino

Our casino website review team found the game experience at Virgin Casino to be smooth and simple. All games are available to play in a web browser, and there’s no need for cumbersome downloads. If you have a good Wi-Fi connection, the game lag is completely minimal throughout.

In addition, the Demo Play options make it easy to try out various table games and slots without risking bonus money or your bankroll. Some US casinos only offer Demo Play games on certain titles.

Thankfully, every game at Virgin Casino is available to try out for free. Play slots for free or try totally risk-free roulette and blackjack whenever you like.

Virgin Online Casino User Experience

Virgin Casino features a slick gaming experience for all online casino fans. Whether you’re into Atlantic City Blackjack, daily free games, or 90 ball bingo, you’re assured of an easy experience.

That’s not to say that Virgin Casino comes top of the rankings for New Jersey online gambling sites. The casino lacks a lot of detail and players would be helped with some extra search functions.

Virgin Casino Desktop Experience

The Virgin online casino NJ interface is a little different from some of its competitors in the Garden State. Where some online casinos go for quantity and cram in as many buttons and links as possible, Virgin Casino keeps things simple. There are just 5 tabs for players providing quick links to all slots, table games, bingo games, promotions, and free games.

All Virgin games have a free-play option displayed just below the real-money button. You can also click on the ‘More Info’ button to find out details on each game. However, the games would probably benefit from having some brief information added on volatility, RTP, and min/max stakes.

Virgin Mobile App Experience

With Gamesys on board, the Virgin NJ app looks and feels pretty much identical to the online site. You can search for your favorite games using the icons rather than scrolling through an endless A-Z list. And overall, many of the slot games and table games have been adapted for mobile play.

Apple/iOS

You can download an iOS mobile Virgin Casino app direct from the App Store. You’ll need around 66 MB in space and be running iOS 11.0 or later. However, the app is optimized for use on a range of devices, including the iPhone and iPad.

The Virgin casino app also allows Touch ID on Apple devices. Register your fingerprint, then use it to log in every time rather than enter your username and password.

System Requirements: iOS 11+

Android

Android users haven’t been left out of the loop at Virgin Casino. You can install a newly-optimized Android app direct from the Virgin Casino website. Just head to the Virgin Casino page and tap the ‘Get the App’ button. You’ll need to install the .apk file and allow downloads from unknown sources.

System Requirements: Android 7+

Does Virgin Casino Offer a Rewards Program?

The Virgin Casino VIP program ceased operation in late 2019. Players were prevented from accruing any more V*Points which could be converted into Bonus Money.

You can still swap V*Points for cash at a rate of $0.01 for every 1 point. However, Virgin Casino is evidently concentrating on expanding its other promotions and real money offers rather than focusing on a VIP scheme.

Security & Fair Game Play

As with all regulated NJ online casinos, Virgin takes players’ safety seriously. They use Secure Sockets Layer (SSL) encryption to protect all account details. In addition, they insist on regular password changes to avoid the chance of fraud and hacks.

You won’t be able to access your Virgin online casino account unless you have the right geolocation plugins installed. This is to prevent underage gamblers and non-New Jersey players from accessing the online casino to play for real money.

Under NJ gambling laws, Virgin online casino is regularly audited to ensure it complies with state regulations. Software and games are given the full check to make sure their RNGs are working and offering totally fair gameplay. Payout percentages are also regularly verified by the NJ DGE, so customers always know what is being paid out.

Responsible Gambling at Virgin Casino

This Virgin Casino review wouldn't be complete without mention of the platform's responsible gaming features. As with all good NJ online casinos, Virgin practices good responsible gambling. They offer a trained customer support team, who can offer advice and help.

Virgin online casino also provides several tools which let you set deposit and spending limits. You can program daily, weekly, or monthly limits on spending and deposits and set time-outs to give you control over your gaming sessions.

Alternatively, online gamblers can request a total cool-off period for between 72 hours and four weeks. The New Jersey Division of Gaming Enforcement also offers a total self-exclusion program for all online casinos in the state. You will be barred from playing online and at all Atlantic City casino facilities, including the Tropicana Casino and Resort.

Virgin Casino Customer Service

Virgin Casino features comprehensive customer support for all players. You can discuss any problems, ask about responsible gambling, or upload personal verification documents. While conducting our Virgin Casino review, we found the customer support to be helpful and knowledgeable on a range of issues.

Live Chat: Virgin NJ has a great live chat service where you can speak within minutes to a trained member of staff. You’ll have the option of going through a Help Center first to see if there is a pre-programmed FAQ answer to one of your questions.

Phone: You can also contact the Virgin online casino customer support via toll-free phone in NJ on (844) 737 7616.

Email: Virgin Casino has a request submit form on its site. Fill in the form with your email address and subject header and fill in the message box. You can also add attachments such as scans of your photo ID. As with the live chat service, email support is available 24/7.

Help Center: We are big fans of Virgin’s Help Center. You’ll find pretty comprehensive answers to hundreds of common queries on everything from making payments to promotions and mobile apps.

Our Expert Opinion on Virgin Online Casino

Virgin Online Casino might not boast the same spread of table games, video poker, and free games as some of its NJ competitors. However, you can still enjoy some great online casino games from Gamesys and one or two other developers.

The loss of some deposit options and the V*Points Virgin Casino VIP program marks the gambling site down. But if Virgin comes through with solid replacements these won’t be missed. Sign up with a promo code and earn your bonus money today.