Reviewed By James Molloy
Betsafe has operated as an online fixed odds bookmaker since 2006. The core product is sports betting but players in Canada can also access the casino, live casino, poker games and virtual sports. Customers can place bets from desktop computers and downloadable apps for iPhone and Android devices.
The site is owned by the BML Group that has other trusted brands and is licensed and regulated by the Malta Gambling Authority which is an established regulatory body. Betsafe currently does not have any partnerships with sports teams or bodies but is a reputable bookmaker for residents of Canada who can claim a generous welcome bonus. The site was voted the Soccer Operator of the Year at the 2020 SBC Awards.
|Generous welcome bonus up to $200||No ongoing promotions for existing customers|
|In-play betting with cash out facility|
|Daily enhanced accumulators|
New Betsafe customers located in Canada can claim the welcome bonus of up to $200 that comes in the form of a 100% match deposit bonus. The value of the bonus equates to the value of the qualifying bet. The offer also includes 50 free spins on the 9 Masks of Fire slot. The minimum deposit is $15 and the maximum bonus is $200 that can be used for sports betting. The wagering requirements for this Betsafe new customer offer are six times the bonus at odds of -125 or bigger and the bonus expires after 14 days. Any winnings from the free spins must be rolled over 35 times before a withdrawal is allowed.
At the time of this Betsafe review, existing players in Canada could not benefit from any sports loyalty promotions or free bets. However, new casino players could activate a Betsafe new customer offer of up to $1000 and 50 free spins. The site also features ongoing promotions related to casino and poker games. The absence Betsafe free bets is compensated by the generous welcome bonus and a range of enhanced odds.
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Many operators in the Canadian sports betting market offer ongoing promotions for existing customers that come in the form of a free bet. Betsafe do things differently by providing daily enhanced odds for accumulators across the most popular betting sports. For example, customers can bet on a number of teams to win ice hockey matches in regular time at enhanced odds. The value in the odds makes up for the lack of loyalty offers and free bets.
‘Sportsbook’ is the first option on the main menu on the Betsafe Homepage. The main betting events and services of the day are listed under Popular Competitions and Most Popular. There is an A-Z list of sports categories of which there are about 30 in total. The most popular betting sports are soccer and tennis. Players in Canada can select from a huge range of markets for games in the NFL, MLB, NBA and NHL. In addition to the mainstream sports, customers with Betsafe can also place bets on Politics, Esports, Virtual Sports and TV and Entertainment Specials.
Betsafe offers players located in Canada an excellent sports betting service which is enhanced by the following features.
Soccer (football in the UK and Europe) is by some way the most bet ion sport, despite the popularity of ice hockey betting. The most popular soccer competition is the English Premier League. Betsafe displays the match result market for each fixture with a link to about 75 additional markets. These options appear under the following headings: Popular, Goals, Handicaps, Halves, Scores, Intervals, Statistic Bets, Player Props and Match Events.
The bet builder feature allows bettors to create their own accumulators from match outcomes during a match. These outcomes can be related so Betsafe adjusts the odds accordingly.
Customers with Betsafe who reside in Canada can access an excellent in-play betting betting platform. There is limited live streaming but bettors can view an animation of the progress of play and refer to live statistics. Markets are taken down after a key event and appear after a short delay with the latest odds. Players can cash out bets during a live event to take a profit or limit the loss before the bet expires. The most popular sports for in-play betting are tennis, soccer and ice hockey.
Potential new customers in Canada visit the Betsafe Homepage and click ‘Create account’. The registration process involves specifying a Username and Password, entering the optional bonus code promo code and populating the required fields. The process is completed by the new customer confirming their age as 18 or 19 depending on the state and acceptance of the site’s general Terms & Conditions. Registration with Betsafe is quick and seamless.
Customers in Canada can deposit funds using credit cards, prepaid safe cards, e-Wallets and Bank transfer. Transactions are instant, there are payment method fees of 0 to 2.5% and the minimum deposit is $10 or $15 depending on the provider. There are no fees for withdrawing funds using the same methods, the minimum amount is $10 to $20 and transfers are subject to delays of 2-5 banking days.
Players on the Betsafe betting site and mobile apps located in Canada enjoy a positive sports betting experience. This site and app are well presented and navigation is seamless. The main betting events of the day are displayed prominently and the menu stricture allows for easy movement within the sports and in-play betting platforms.
Ease of use is the main focus and Betsafe achieves this objective for users of desktop computers and mobile devices. Customers can bet on an extensive range of sports and leagues in pre-match, in-play and futures markets. Enhanced betting market odds for accumulators provide a good incentive to open an account, deposit funds and bet.
The Betsafe mobile app can be downloaded to iPhone and Android devices. The website can be installed on smartphones and tablets when the browser is set up for mobile use. The mobile apps are fully functional and have the sports betting and account management features of the website. There are no mobile-specific free bets but players can claim the standard welcome offer of up to $200 in the form of a 100% match deposit bonus and enjoy enhanced odds for accumulators.
This table shows the margins for the main betting with the three most popular betting sports:
|Soccer||Match winner 3-way||103.25%|
|Ice Hockey||Match winner with Overtime||107.00%|
|Tennis||Match winner 2-way||106.76%|
The soccer odds are well above average for value and the ice hockey and tennis odds are about standard for the market in Canada. The default odds format is American and this cannot be changed so the odds are not visible in fractions or decimals or any of the Asian formats.
The Betsafe Help Center is open 24 hours a day, every day of the year. Customers can make contact by email and Live Chat and there is a Call Back facility. In all cases response times are from 30 seconds to 60 minutes which are acceptable. There is also a FAQs section which provides answers to the most common issues in the main functions of the operation, including sports betting, banking and promotions. There is a facility to create a new Password if the existing Password has been forgotten or lost. Overall, customers in Canada enjoy a decent quality of support.
Betsafe do not see the need to offer a formal VP or loyalty programme. In fact, the operator does not offer any ongoing promotions and a free bet for registered players in Canada. The site provides adequate compensation in the form of a generous Betsafe new customer offer, enhanced odds for accumulators and excellent value in the soccer odds.
Recreational bettors may not notice the value in the soccer odds. High-staking customers will appreciate the variances and value in the soccer odds. Betsafe is a good destination for bettors with a range of budgets, especially those that focus on soccer betting..
Betsafe actively promotes responsible gambling for customers who reside in Canada. Registered players have access to the following optional measures to control gambling:
There are banner links to bodies that offer support to problem gamblers. Betsafe has responsibilities to provide a safe and secure betting environment as one of the conditions of the licence with the Malta Gambling Authority. The operator is also a member of organisations that monitor safe betting and ensure customers are treated fairly in general and when there is an account or betting dispute.
Betsafe has 14 years experience in online gaming and the owners operate a number of other trusted brands. The brand provides an outstanding sports betting experience with no major flaws or missing features. At first glance the lack of ongoing promotions could be seen as a negative. However, the value in the odds and enhanced accas make-up for this potential weakness in the site and mobile app.
The sportsbook offers a comprehensive selection of sports, leagues and markets on the sports betting and in-play platforms. Overall, Betsafe is a good place to visit if you are a sports bettor in Canada, particularly if soccer is one of your favourite sports.
The minimum withdrawal amount is $10 or $20 depending on the provider.
Customers in Canada select from an extensive range of sports and leagues, both in pre-match and in-play markets.
Mobile users can download the Betsafe app to iPhone and Android devices.
Betsafe provides a safe and secure betting environment and complies with industry standards with regards free bets and promotions.
Withdrawals are subject to delays of 2 to 5 business days, depending on the method and provider.
Betsafe is licensed and regulated by the Malta Gaming Authority.
"I've worked in the betting industry on product, operations and customer service for several years. A class operator will deliver on many aspects and we cover them all."