Reviewed By Duncan Wilkie
Having opened its virtual doors to customers in 2017, Vegas Hero Casino is one of several offshore gambling sites available to Canadian customers.
Owned and operated by Genesis Gaming Limited, the brand is headquartered in Malta and boasts licensing from the country’s gaming authority. This means Vegas Hero Casino is a trustworthy, regulated platform that offers players over 2,300 gaming options including online slots, table games and a dedicated live dealer casino. The site supports a wide range of quick and easy payment options and will likely offer a wide range of promotions to Canadian customers.
Offshore casinos exist in something of a legal grey area in Canada. Although the country would much rather that its citizens play at officially-licensed Canadian sites, regulatory changes have been somewhat slow to date. This means the majority of players look elsewhere for their online gambling kicks, with many choosing to legally play at MGA-licensed platforms like Vegas Hero.
While the legal gaming age for most of the country is 18+, Ontario residents must be 19 years and over. The reason we give this province special mention is that ON is likely to become the first region in the country to issue online casino licenses. With this expected to happen later this month, expect to see many big American brands enter the Ontario online casino scene shortly.
While the confirmed bonus offering for Canadian customers at Vegas Hero Casino is yet to be revealed, we do know the site has run a wealth of promotions in the past. With everything from deposit offers to free spins and casino cashback, players should find plenty of ways to stretch their bankroll even further. For customers accessing the site from Ontario, it should be noted that voluntary opt-in is required to receive promotional information. This can be disabled at any point, but if you do so, you’ll likely miss out on the best new promotions at Vegas Hero Casino.
A no deposit bonus is the perfect way to “try before you buy” at an online casino. This type of offer doesn’t require any commitment from the customer and is available the moment that they register a new account. Most no deposit bonuses require you to enter a promo code on sign-up.
Free spin bonuses allow players to take selected online slots for a test drive without putting up any of their own cash. Usually awarded following a first or repeat deposit, any winnings from free spins typically have to be wagered before they can be withdrawn back to your bank as real money.
The bread and butter promo of the casino world, deposit match offers add a percentage of your deposit as bonus funds. The casino bonus and deposit amount must then be wagered before it can be withdrawn. In the past, Vega Hero Casino offers have featured 40x wagering terms.
Cashback bonuses are the perfect way to combat a losing streak at the tables. Typically, they will refund a portion of your net losses for a specific time period back as a bonus. As with other types of bonus, the funds awarded must then be played through before they can be withdrawn.
Most of the online casinos reward their regular customers through VIP or loyalty schemes. In most cases, you are enrolled the moment you sign up to a site and will start earning points for your real money play. These points can then be redeemed for bonuses, cash and other perks.
In the online casino world, it’s very hard to get something for nothing - that’s why bonuses at most sites typically come with wagering requirements and other T&Cs. We recommend that players read through any applicable small print before committing to a promotion and pay particular attention to the following important points:
If offers in the past are anything to go by, redeeming a bonus code at Vegas Hero Casino should be a relatively simple affair. Most bonus codes can be found in the promotions section of the site and must be input when making your deposit to claim the offer. This is particularly true for no deposit offers, so make sure you complete this step before signing up to avoid missing out.
Far and away the biggest part of Vegas Hero Casino’s game offering is made up of online slots. Separated into video slots and classic slots, there are upwards of 2,100 titles from some of the biggest names in iGaming. Most slots come with their own bonus features such as free spins rounds and expanding wilds, while some even feature local or progressive jackpot. Some of the most popular titles at Vegas Hero Casino include Microgaming’s 9 Masks of Fire, Hyper Hold title Assassin Moon and the fan favourite fishing-themed game, Big Bass Bonanza.
With progressive prize pools that offer players of all stakes the chance to win six or seven-digit prizes in an instant, Vegas Hero Casino’s range of jackpot games are well worth trying out. Most titles in this section are slots, but players will also find other jackpot games such as Casino Stud Poker. Essentially, whenever these games are played, a portion of all wagering is added to the prize fund. In any game, the jackpot can be hit, with this potentially triggering a life-changing win. The biggest jackpot on the site - Mega Moolah - currently stands at almost $9 million USD.
If casino classics are more your thing, you’ll be pleased to discover a range of over 110 table games is available at Vegas Hero. With the major staples of blackjack, baccarat and roulette covered, these games are offered in a number of innovative variations at a range of stakes to suit all budgets. Niche titles such as Andar Bahar, Sic Bo and Red Dog are available to add further variety, while if players wish to get even closer to the action, they can do so by heading over to the live casino section to see their favourite titles streamed in real-time and full HD.
If there’s one thing we know about Genesis Global Limited platforms, it’s that they only work with the creme de la creme of game providers. At Vegas Hero Casino, there are nine main studios to choose from, with most slots coming from NetEnt, Microgaming, Play n GO and Red Tiger. The live casino, meanwhile, is primarily powered by Evolution Gaming - a brand known for having some of the friendliest live dealers around. Smaller studios such as Wazdan, Relax Gaming and Skywind are also featured to ensure there’s plenty of game variety to be found.
Vegas Hero is extremely clearly laid out, with all information very easy to find. You'll be able to quickly and easily find out more about the VIP offering, getting in touch with customer service, responsible gaming and more.
Once logged in you'll be able to view a summary of your account, including your balance and bonus balance directly on the homepage. You can also make a deposit, visit the FAQ section or start a live chat via icons at the top of your page - these remain sticky as you make your way around on the site. On the homepage you'll also find your bookmarked games, top slots and hottest promotions.
When you navigate to the games section, you can search for your favourite slot by name, or view by categories like top slots or jackpots. In addition, you can choose to refine by game provider if you would like to browse a range of titles.
If you choose to play on desktop, Google Chrome offers the best user experience and is the ideal option for ensuring that games load quickly and all graphics display at the best resolution. If you're playing using your mobile phone or tablet, you won't need to download any software, you can just access the site directly on your browser. All site features are fully optimised to scale down to the smaller screen and you won't lose any quality of gameplay.
Due to its regulated offshore status, there are currently no restrictions as to where in Canada you can access Vegas Hero Casino. Indeed, providing you’re old enough to gamble in your native province, you should be able to legally play at the site without any issues.
Those who have been following the latest Canadian gambling news, however, will know that change is coming. The country is currently reviewing online gambling legislation on a province by province basis, with Ontario expected to launch its first locally licensed online betting sites in April this year. When this happens, all operators with a physical presence in the country will be expected to hold an Ontario betting license, but those located overseas can continue to operate.
While this may herald the start of a clamp down on Canadian citizens playing at offshore sites, for the time being at least, Vegas Hero Casino is completely legal and can be accessed freely.
If you’re a Canadian citizen who’s underwhelmed by the casino options currently available in the country, you could do a lot worse than casting your net further and looking at offshore operators. Vegas Hero is one of the best options in this respect, as it offers a huge selection of games that locally-licensed operations will surely struggle to match. Being regulated by the MGA, the site is both trustworthy and completely safe to play at, with a range of quick and easy payment options making it incredibly convenient for Canadian players, no matter which province they’re based in.
Vegas Hero offers a few different payment methods, so you can choose whichever one works best for you. Visa, Visa Electron, MasterCard and Maestro can all be used, plus e-wallet services like Skrill, Neteller or ecoPayz, or opt for the prepaid paysafecard. Some fees might apply when you withdraw and you will be able to view these before requesting the withdrawal.
Like the other platforms run by Genesis Global Limited, Vegas Hero Casino has built up a good reputation for trust and fairness among players. The site has been praised for its quick, quibble-free payments and also makes a point of clearly stating any significant T&Cs.
As a Malta Gaming Authority-licensed operation, Vegas Hero Casino is also required to adhere to very strict responsible gambling practices. The site hosts a dedicated page on this topic, with this housing a number of useful resources and links to organisations like BeGambleAware and the Responsible Gaming Foundation. From here, players can also voluntarily impose several restrictions on their account, including deposit limits, cooling off periods and self-exclusion.
Customer support at Vegas Hero Casino can be reached around the clock via a number of different methods. By far the easiest way to contact support staff is by using the website’s live chat facility, which is open 24/7 and available in a number of languages. Less time-sensitive queries can be solved by email or phone, while detailed FAQs are also available for customers that prefer to take a DIY approach to problem solving. In our experience, support staff were friendly and knowledgeable about the site and answered our questions with very little delay.
With such an impressive selection of games, a truly outstanding welcome bonus, frequent promotions and the chance to become a VIP player, Vegas Hero is ideal for both seasoned players and casual gamers.
Yes. Vegas Hero Casino is a licensed offshore casino that offers its services to Canadian players. The site is regulated by the inscrutable Malta Gaming Authority, meaning it’s fair, reliable and highly trustworthy.
Sure. Ontario residents are free to play at Vegas Hero Casino providing they are at least 19 years of age. If they wish to take part in promotions, however, they must remember to opt-in in order to receive this information.
While we don’t know exactly what type of welcome bonus Vegas Hero Casino will offer to Canadian players, it looks highly likely the site will provide some sort of deposit bonus with free spins included.
Some of the promotions at Vegas Hero Casino require players to input a bonus code to claim them. Bonus codes can usually be found in the promotions sections of the site, so be sure to check regularly.
Vegas Hero Casino supports a wide range of payment options for both deposits and withdrawals. Popular methods include Visa, Mastercard, Neteller, PayPal and Skrill, though Interac is not currently available.
The minimum withdrawal amount at Vegas Hero Casino is a very user-friendly C$10. This is substantially lower than at a lot of the big online casinos, making it incredibly easy to gain quick access to your funds.
Absolutely. Vegas Hero Casino boasts an eye-catching array of over 2,300 titles. These include online slots, table games, live casino options and other niche titles such as video poker, bingo and virtual scratch cards.
Although it doesn’t offer Android and iOS customers a dedicated online casino app, the Vegas Hero Casino website runs smoothly on most mobile devices. This makes it a top choice for players who enjoy gambling on the go.
Incredibly so. Vegas Hero Casino features the very latest in site security, with secure end-to-end encryption protecting all sensitive information. The site is also transparent about its RTP and payout percentages too.
All withdrawals at Vegas Hero Casino are subject to a 24-hour checking period. After that, it’s largely down to your payment processor. Most withdrawals take 1-5 business days, with 3 days being the average cashout time.
"Duncan Wilkie is an award-winning writer and editor with more than 10 years of experience in the iGaming industry. He graduated in 2006 with a 1st Class Honors degree in Sports Journalism. He was a staff writer and editor at WPT Poker Magazine. He has since contributed to publications such as Poker Player, Bluff and Gambling Insider and a four-year stint working as Copy Team Lead for Entain."