Reviewed By Adam Kenny
Founded in 2012, and with several years operating in the United Kingdom, Europe, and Canada amongst others already under their belt, Casumo has been rapidly expanding their online casino into more and more markets - with a five year licence for Denmark secured in April 2019, and a fledgling Sportsbook offering operating since March 2018. Casumo is licensed by the UK Gambling Commission.
Casumo bill themselves as the world's first casino adventure - meaning that users get rewarded with everything from free rounds to free cash whilst they play. Plus you can collect valuables and trophies to take your play to new levels!
Despite being a relatively new addition to the marketing, Casumo has already received a slew of awards - especially within the field of eGaming - including the Rising Star award at the 2013 eGaming Review Awards, and more recently the Online Casino Operator award at the 2019 International Gaming Awards.
|Wide selection of slot games||Desktop less optimized than mobile|
|Collecting trophies to 'level up' a unique experience||Low maximum bet on some slot games|
|Sleek and smooth mobile experience|
The new user's experience begins with a generous Welcome Bonus of 20 Free Spins on the slot Book of Dead, which one can opt to use immediately, or save for later. Winnings from Free Spins have a wagering requirement of 30 times, and the winnings will be forfeited if you chose to withdraw before this has been met. In addition, a 100% deposit bonus of up to €300 is offered on the first deposit - so if you deposit €100, you'll get an additional €100 to play with immediately. This also comes with wagering requirements of thirty times, and the minimum deposit amount is €10.
Working with a number of providers, including Microgaming, NetEnt and Quickspin, Casumo is able to offer a selection of over 1900 casino games, so there's enough variety for everyone - whether you prefer top slot games like Starburst and Pharaoh's Fortune; major jackpot games like Hall of Gods and Arabian Nights; or classic table games like roulette and blackjack in the live casino section.
A high volatility game is always a good way to work towards a quick win. With so many games on offer, it's not difficult to find one here. Try out Gorilla Go Wild or Legacy of Egypt.
With a live casino product powered by Evolution Gaming, Casumo is able to provide a world-class experience.
At Casumo you can enjoy all of the table games you'd expect to find in a real, land-based casino. These include roulette, blackjack, baccarat, super sic and various kinds of poker like casino hold'em and Caribbean stud poker. There are also some game show-style games like Dream Catcher, Deal or No Deal and Monopoly Live. There are even some bespoke games like Topwheel Treasures, which you'll only find at Casumo.
In addition, there is a secondary, smaller live casino offering by NetEnt, which includes live blackjack and roulette games. In short - variety is the spice of life at Casumo!
Casumo's desktop site looks like it may have been designed with mobile in mind. The main navigation is to the left rather than the top of the site, and there is no visible search option on the homepage - this option only becomes available once you have selected the game browser. Despite this, it is still easy enough to find one's way around, make a deposit, find your choice of games or read the FAQs.
Casumo's smartphone app is available for both Android and iOS. The Android app is available from Google Play, and offers all of the slot games on the desktop site, while the iOS app (available from the app store) incorporates similar. There is currently no Windows app, however users can access the mobile site from their Windows phone or any other smartphone, with all of the desktop slots being available on mobile too. Casumo even won the EGR Mobile Casino Product of the Year award in 2015, which says a lot about their mobile offering.
The mobile site is much more visually appealing than the desktop site, as well as being more easy to navigate. In addition to promotions, the top games, jackpots, and live casino offerings are displayed on the homepage, meaning that everything is just one click away!
Casumo offers a variety of deposit methods, including Visa, Mastercard, Skrill, Neteller, Paysafecard, MuchBetter and bank transfers. Casumo aims to review all withdrawals within a day, but it may take five days to reach your bank account if you use Visa, Mastercard or bank transfers. With Skrill, Neteller, paysafecard and MuchBetter, funds will be available in your account immediately after approval.
The slots offering is simple to find in the navigation, and slots are organised in easy-to-use lists like Top Games, New Games, and “Only At Casumo” which include exclusive slots like Wild Gruff Crossing and Abe's Saloon. There are also huge progressive jackpots, like the Mega Drop (currently sitting at almost €20,000).
Depending on how much you plan to spend, you can choose to play on slot games for as little as €0.01 per line and range all the way up to €100 a go, or even more on certain slots.
If you're interested in seeing the Return To Player percentages (percentage of money staked that will pay back to players over time) for your favourite slots, this is easily accessible within the slot games tab. In the selection of slots offered by Casumo, the RTP ranges from 88% to 99.92% (All Aces Poker).
The sign up process for Casumo is easy and smooth. Simply choose a username, enter your email, date of birth and address, and you're ready to go! The entire process of signing up for an account takes under two minutes. It's also very simple to opt out of communications via certain channels and remain opted into others - so if you'd rather not receive emails, you can stay up to date via SMS instead.
Casumo is home to a very comprehensive FAQ section which should provide answers to most of your queries. In addition, you can contact the customer service team, 24 hours a day, seven days a week via the live chat function or email.
A VIP program is not advertised on the site, however a host of promotions is immediately visible on the homepage. Cash drops and casino tournaments are among the ways you can increase your winnings. In addition, every time you play at Casumo, you'll collect points, which will raise you to new levels in your adventure. Your customised progress bar will display how far you are, and at east new level you'll have the chance to win valuables like free cash and free spins. The more you level up, the better your rewards!
Responsible Gaming is prominently displayed in the navigation as well as the footer of the site, an essential feature that one would expect from any good online casino. Casumo offers Play Okay, which allows you to set limits on how much you want to and can afford to play, thus ensuring a fun and controlled experience for the user.
The Responsible Gaming section of the site also offers advice on keeping minors safe, recognising the signs of addiction, and finding additional support. Customer support is available 24/7 on live chat, as well as email, in addition to a comprehensive FAQ page.
In summary, Casumo is a must-try - we would definitely recommend giving it a go on your smartphone and bagging a nice casino bonus while you're at it.
All round, Casumo is an immersive experience with fantastic incentives, brilliant graphics, and user-friendly deposit and withdrawal options. The range of slot games is excellent, and if you keep playing, you might even work your way up the ladder enough to win yourself some amazing rewards.
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Reviewer since February 2019