Reviewed By Adam Kenny
The Grand Ivy Casino has been on the scene since 2016. It is under the ownership of Caddell Limited NV Casinos which is also the owner of other online casinos such as Casimba Casino and Spin Station Casino.
The Grand Ivy Casino brings an elegant look and feel to the industry, as well as having a well-stocked catalogue of games for you to play.
It holds licenses in the well-respected gaming jurisdictions of the United Kingdom, Malta and Sweden.
This review looks into all of the various aspects that make up the Grand Ivy Casino offering, so make sure that you are well strapped in.
For new players signing up for the Grand Ivy Casino offering, they can avail of a welcome bonus offer. This sees new players getting a deposit bonus and extra spins over each of their first three deposits. They also get a head start to the casino's loyalty program with 500 loyalty points off the bat.
Your first deposit is matched 100%, up to a max bonus of €300, as well as 25 bonus Starburst spins. The second deposit is matched 25% up to €800 and 50 Aloha Cluster Pays spins. Finally, the third deposit is matched 50% up to €400 and 25 Gonzo's Quest spins.
We like the combination of bonus spins and a deposit bonus for this welcome offer. Do note that you need to deposit at least €20 each time and you cannot deposit via Neteller or Skrill in order to get access to the bonus. You will also have to wager all bonus funds x35 before withdrawing as cash. We see this as being a pretty standard requirement.
You have ten days to use the bonus spins and their winnings are capped at €100. For the bonus funds, you have 30 days to meet requirements and the max bet allowable each time in order to contribute to the target is €5.
Except for listed slot titles, they will contribute 100% towards wagering requirements, as well as Keno and scratch cards. The likes of table games, video poker and jackpot games do not contribute whatsoever to requirements, which we find a bit disappointing.
There is a great variety of games on offer at the Grand Ivy Live Casino. Each of these games is of a high-quality thanks to the relationship with Evolution Gaming. When you enter the live casino, you will be faced with all of the available options in a clear manner. You can quickly see the limit sizes for the tables and how many people are playing at a given time.
For roulette players, there are 11 different options, including classic variants, speed and high roller options. Blackjack players are extremely well looked after, with up to 90 different tables to choose from. There are more than a dozen tables for baccarat, with six variants of poker catered for. Finally, there are five options to choose from for the live game shows, including Monopoly Live and Deal or No Deal Live.
Any option you choose will be a good one thanks to the immersive experience. You really feel like you are in the casino at the table in the flesh when playing through the Grand Ivy Live Casino.
While the Grand Ivy Casino desktop site has somewhat of an elegant feel to it, we feel that the design is slightly dated. However, the navigation system is generally pretty good. You can quickly get from A to B with minimal hassle. All of the respective game categories are well laid out, as are your account options.
The text is nice and big, so those with sight issues should have no problems, especially as the black and white colour scheme makes the text really pop out. There is a handy drop-down menu on the top of each page which allows you to select from one of five languages.
When you select a game to play, it will load in the same browser page. The gameplay graphics are of a high quality, but older operating systems may have some issues running the newer games. NetEnt is the software provider for the platform, being one of the best in the space today.
For mobile players, there are no dedicated apps available for iOS or Android users. However, the popular mobile web browsers are well catered for. The transition between the desktop and mobile platforms is seamless.
The easy design and navigation system transfer over well and there are hundreds of games available for you to play through your mobile device. We found the mobile experience to be a great one, with the game integrating well onto the smaller types of devices.
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If you are looking to make a deposit to your Grand Ivy Casino account, you will first enter how much you wish to deposit and select any deposit bonus offers that are available to you. Then you will be redirected to a page which lists the various options. These are; Visa, MasterCard, Skrill, Neteller, Paysafecard, Trustly, Maestro and a SEPA bank transfer.
After selecting one of these methods, all you need to do is enter your details like you would when making any type of online purchase, it's as easy as that. Your deposits will be processed almost immediately, so you won't have to wait to play with your funds.
When it comes time to withdraw funds, you will need to have completed the verification checks and then use the same method to remove your funds as you used to add the funds in the first place.
The withdrawal request usually takes 1-2 days to process. After this, the funds should reach your destination. If they do not, it will take up to three working days to do so in some cases. There is a minimum withdrawal required of €20 and the max a normal account holder can withdraw in a single week is €5,000.
Currently, there are 1,385 different slots titles to choose from. This means that all tastes and preferences will be well looked after on Grand Ivy Casino. Some of the most popular games include Alexandria City of Fortune, Doom of Egypt and Ice Wolf.
We were impressed at the variety of games from leading developers that are available on the Grand Ivy Casino platform. You can quickly see what the most popular games on the site are, as well as the titles which have been newly added through their respective tabs. You can also filter the games by the developers, which leaders in the space such as Elk Studios, Quickspin, Red Tiger Gaming and NetEnt all having titles on the platform.
Those jackpot aficionados can also get access to some juicy titles, with some options having seven-figure jackpots up for grabs.
For table game enthusiasts, there are also great variants on offer. There are 29 different blackjack variants, 16 different roulette variants, 12 poker variants and then other classic casino games like baccarat. Finally, there is a selection of specialty games such as Virtual soccer and Irish Eyes Scratch.
For the Grand Ivy Casino offering, there are different limits for all tastes. There is such a selection of slots titles, that you can bet as low as €0.10 per spin, all of the way up to betting hundreds of pounds in a given round. For table games, the same holds true.
There are some high roller versions of roulette and blackjack that will tickle the fancy of bigger stakes players, while the standard versions allow you to play for as little as €0.20 per round.
The return to player percentage (RTP) is a metric used to accurately compare the returns of different games. The RTP will indicate the average return of a given game over time. For example, if a game has a 96% RTP, this means that for every €200 you bet, you will, in theory, you will receive €192 back.
On the Grand Ivy Casino site, the RTPs are well-laid out in a dedicated page which can be found in the footer. We found this feature to be very helpful, as it is not found on a lot of sites. For the slots games, most of the titles will have RTPs of between 96% and 97%.
Naturally, the table games will have RTPs that are around the 99% mark while the virtual games will have RTPs around the 94% mark. All of these results are standards for an online casino.
We were pleased that the registration process at the Grand Ivy Casino didn't take more than a couple of minutes to complete. All we had to do was enter our full name, gender, date of birth, country, email address, phone number, full address. Then we selected a username, password, our preferred currency and confirmed we are at least 18 years old and accepted the site's terms and conditions.
To confirm your new Grand Ivy Casino account, just click on the link inside of the confirmation email you will have received.
Before you can withdraw any funds from your Grand Ivy Casino account, you will need to first verify your account. This means sending the Grand Ivy Casino team a copy of a valid photo ID and proof of address that is not more than three months old. The team will then get back to you as soon as possible to verify your account.
We would be wary about using any platform that does not have this verification step, as it is a key industry standard in today's climate.
We were happy to see that the Grand Ivy Casino customer service teams works around the clock, on a 24/7 basis. If you have a straightforward issue that needs a quick resolution, the live chat function is your best bet.
If you have an issue that is more detailed, them an email could be your best option. Usually, you can expect a response within a few hours. We did find it a bit disappointing that there is no option to ring the customer support team. Sometimes, it is easier to talk to a person to explain and resolve a tricky issue.
There is a VIP program on offer through the Grand Ivy Casino. There are four different VIP packages depending on your tier level. Some of the perks on offer include having a personal account manager, same-day withdrawals, cashback offers, no limits on withdrawals, regular gifts and bonuses and invites to holidays and events.
You can apply for a position in the Golden Ivy Casino VIP program simply by sending them an email. They will let you know if you fit the bill or not.
There is a page dedicated to responsible gambling which can be found in the footer of the Grand Ivy Casino website. This page outlines the site's commitment to helping its players use the platform responsibly.
It also outlines the various tools which can be used to help protect players. These tools include setting deposit limits, hourly reality checks, time-outs, access to account history, ability to permanently close an account and self-exclusion.
This page also outlines common signs that you may have an issue with gambling and tips to help you deal with any issues. Finally, there are links to further resources and groups where you can get help if you think you may have a problem.
We found the Grand Ivy Casino to be a platform that is very easy to use, albeit being slightly outdated. There is no denying the vast offering of games. With more than 1,300 slot options alone, you will have endless fun on this platform.
There are also casino games galore, with a wide selection of titles transferring over to the equally as good mobile platform. All in all, there is something on this site for everyone – even a nice welcome bonus.
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Reviewer since February 2019