PlayGrand Casino is an established online casino for Ireland players to enjoy, offering a welcome package worth up to €1,000 plus 100 bonus spins for newbies.
PlayGrand offers a range of ongoing promotions for existing players as well as a loyalty club, with thousands of games including live titles from a host of top software providers.
Established in 2015, PlayGrand is a brand managed by White Hat Gaming Limited which is a company registered in accordance with Maltese law under registration number C73232 and a registered office of 85 St John Street, Valletta, VLT1165, Malta.
White Hat Gaming Limited is licensed and regulated in Great Britain by the UK Gambling Commission (UKGC) under account number 52894 and the Malta Gaming Authority (MGA) under licence number MGA/B2C/370/2017 (issued on 1 August 2018) for all other customers.
PlayGrand offers a welcome package worth up to €1,000 plus 100 bonus spins for new players, which breaks down across three separate deposits:
Here are the significant terms and conditions for players to be aware of:
PlayGrand has a promotions page which is where other bonuses for existing players could be expected to live. However, at the time of writing there was just the welcome bonus and the loyalty club on offer but check back here to see if that changes with reload bonuses and cash tournaments amongst others regularly available
PlayGrand’s games page showcases thousands of games available at the site for players to sample.
The headings at the top of the page break down the offering by discover, top games, new games, slot games, live casino, table games, jackpot slots, and other games and providers. Down the page itself, there is also a section for Megaways games.
There are two exclusive games to PlayGrand found in their new games section:
With around 1,000 slot games to choose from - with the library often being updated, added to and replaced - players are spoilt for choice.
They stock tons of jackpot slots including the following:
PlayGrand has almost 50 live casino games to choose from provided by notable software developers such as pragmatic Play, Evolution Gaming and Ezugi. They cover all the main types of card games with multiple variants offered:
Other Games: Bet on Teen Patti Live, Andar Bahar Live, Lucy 7 Live, Teen Patti Live, Dragon Tiger Live.
PlayGrand offers games from a range of casino software providers, with the ‘Providers’ subheading in the games lobby launching a tab on the right-hand side which outlines them all.
Here you can filter games by specific provider simply by clicking on the developer you wish to look at in more detail. It is one of the biggest collections we have seen, with some of the studios listed below:
There is also a handy search bar on the right-hand side of the page which players can use to search for games and providers, with recommended popular tags and popular providers helping you to find exactly what you’re looking for.
PlayGrand highlights a number of different online casino payment methods at the bottom of the site, including VISA, MasterCard, Maestro, Trustly, Paysafecard, Skrill, Neteller, Bank Wire, MuchBetter, Neosurf, Net Banking and LIPI.
Withdrawals can take 24 to 48 hours to be reviewed, while an additional 24 to 48 hours is required for your first withdrawal process. Once the withdrawal is out of the pending status, it can take between two and five business days to show up in your account.
Withdrawal time frames remain the same depending on the method you are using to withdraw to, and upon approval your withdrawal will be released to your choice of wallet which in most cases reflects immediately but can take up to 24 hours from the accepted date to show. For banking it can take up to 10 business days.
There is a minimum deposit and withdrawal requirement of €10 while the maximum cap on withdrawals is €10,000 per week.
Players can access PlayGround on the go via the mobile casino site, which can be found in the URL of any mobile device’s browser. The site is available for mobile, tablet devices and desktops and is the same site for all but adapts differently on the device used.
You can play on the fully optimised mobile site on iPad, iPhone or Android devices and it will connect when using 3G, 4G or 5G but be aware the site will operate more smoothly when accessed with wi-fi.
Everything you see on the desktop casino is available on the mobile site, but at the moment there is no dedicated mobile app for players to use.
The Grand Club by PlayGround Casino is one of the most sophisticated loyalty clubs we have seen from an online brand. Players receive the full VIP treatment with a new dimension in rewards and services awaiting you.
They have a total of four levels to the program - Silver, Gold, Platinum and Diamond - each offering a wide range of unique benefits to suit your style and enhance your gaming pleasure.
Players gain entry into this exclusive club by invitation only so just keep playing on the site and you’ll be alerted when you have reached the required level.
Here is how each level breaks down:
Once you become a member of the Grand Club, you’ll join an exclusive group of VIP casino and slots players with their experienced VIP hosts creating personalised rewards tailored especially to you from VIP-only offers to special tournament access, hand-picked gifts and exclusive event invitations.
For any questions regarding the VIP club, reach out to the friendly VIP managers at PlayGrand available by email at email@example.com.
PlayGrand offers 24/7 support in English as well as Norwegian, Finnish, Spanish, French, German and Portuguese. You can find a live chat help function on the site connecting you with friendly and helpful agents that respond quickly.
Email contact is provided at firstname.lastname@example.org and while there isn’t a specific FAQ page or help section on the site you can survey the full terms and conditions page.
PlayGrand has a responsible gambling policy page which outlines how they act to protect their players. They offer player protection tools such as setting gambling limits to manage play daily, weekly or monthly. There are also other options like an hourly reality check, time-out, account closure, access to account history and self-exclusion.
They list a number of bullet points to help players know their limits and stay in control, recognise a problem with their gambling and get further help. Links to external organisations such as Gambling Therapy, GamBlock and Gamcare are provided.
PlayGrand are serious about preventing underage gambling and suggest ways parents can monitor access of their children, with a number of filtering solutions offered.
PlayGrand is an established online casino available to Ireland players offering a solid welcome package worth €1,000 plus 100 bonus spins for newbies.
A brand managed by White Hat Gaming, PlayGrand is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority.
They have thousands of games to choose from across online slots, live casino, table games, progressive jackpots and much more, from a huge range of software providers.
PlayGrand has a substantial VIP club for players to be invited into, with four different tiers offering a host of rewards and services.
There is a lack of payment and customer support information available on the site, as well as any FAQ page or help centre but they do take responsible gaming seriously.
Established in 2015, PlayGrand is a brand managed by White Hat Gaming Limited registered in accordance with Maltese law.
Players can access PlayGround Casino on the go via the mobile site, but at the moment there is no dedicated mobile app.
PlayGrand is licensed and regulated by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).
PlayGrand offers 24/7 support in English as well as Norwegian, Finnish, Spanish, French, German and Portuguese via live chat and email.
PlayGrand offers a welcome package worth up to €1,000 plus 100 bonus spins for new players.
The Grand Club is an invite-only loyalty program with a total of four levels - Silver, Gold, Platinum and Diamond.
PlayGrand has a responsible gambling policy page outlining a number of different tools for players and organisations offering support.
PlayGrand accepts VISA, MasterCard, Maestro, Trustly, Paysafecard, Skrill, Neteller, Bank Wire, MuchBetter, Neosurf, Net Banking and LIPI.