Reviewed By Adam Kenny
A fun and friendly environment to enjoy your favourite games; an outstanding selection of slots; and a huge welcome bonus to get you started - you can look forward to all this and more when you choose Queen Play. With lots of exciting bonuses and promotions to look forward to, plus friendly and efficient customer support, you’ll definitely feel like you’re getting the royal treatment here.
Queen Play are committed to fair gaming, safety and security using 128-bit SSL encryption technology, user-friendly payment methods, as well as excellent customer support. Queen Play is owned by .Marketplay Ltd and is licensed and regulated in Malta.
|Wide range of deposit methods||Filtering options on the games page could be expanded|
|Good amount of bonuses and promotions.|
You’ll need to opt in to receive your welcome offer and you’ll be prompted to do this as soon as you’ve signed up. Your bonus will be spread across your first three deposits, so you’ll get a 100% match bonus up to $50 plus 80 free spins (20 per day for four days) with your first deposit; a 50% bonus up to $75 on your second deposit; and another 50% bonus up to $75 with your third deposit. The minimum first deposit is $10 and the minimum to claim your second and third offer is $20. 35x wagering requirements apply to the spins as well as the bonus.
There’s a good amount of promotions on the go at Queen Play and as you continue to deposit and wager, you might find you’re eligible for even more. These include wagering competitions on selected online pokies, where you could claim your share of four-figure prize pots; there are special treats to be had when you deposit using certain payment methods; as well as some match bonus and free spins offers.
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The betting limits vary a little depending on the game, but all of the games offer low starting stakes which can be adjusted to suit your own preferences and the high rollers out there can easily get up to triple figures per spin. Games start at around 10c per spin and go up to anything between $20 and $100.
The overall look and feel of Queen Play is bright and vibrant and it feels like a fun and friendly place to enjoy your favourite slots. The navigation is simple whether you’re on desktop or mobile - your balance is at the top of your screen, you can use the menu on the side of the screen to access the promotions section, start a live chat or move between the slots, live casino and scratch cards sections.
In the games section, there are a few filtering options like new slots and classic slots, but you can’t filter by theme or provider. For now, you can either browse all of the available games in the categories, or use the search function to find your favourite by name. As so many of the world’s biggest providers are represented, you can rest assured that the gameplay is excellent and the graphics are in HD, the loading and playing times are quick and the excitement of playing a top slot game is palpable.
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New Zealand players have a number of options when it comes to deposits and withdrawals at Queen Play. You can use your Visa or Mastercard, a bank transfer, or a whole host of different e-wallet options like Skrill, Neteller, Interac, MuchBetter, or ecoPayz. Paysafecard is also an option. All of these methods facilitate instant deposits, so your funds will show in your Queen Play account immediately.
Queen Play offers a selection of hundreds of different slot games, so there’s no shortage of variety here. All of the big game providers are represented, with games available from the likes of NetEnt, Microgaming and Play’n Go. They’re especially big on new releases, with all of their associated providers bringing out new titles frequently. Try your hand at one of the new games like Book of Babylon, Flamingo Paradise, or Aztec Gems. If you’d prefer to stick to a tried and tested fan favourite, all of the top games like Gonzo’s Quest and Starburst are available.
There are all kinds of different games here, from adventures like Legacy of Dead and Tomb of Nefertiti, to animal-themed slots like Duplicats and fantasy slots like Witches Wild Brew. There’s also a good selection of the more classic-style slot games, like Fancy Fruits and Royal Seven.
While you’re playing, look out for the exciting features like bonus rounds, free spins and repsins. There’s not a huge amount of megaways slots, but there are a few options, like Mystery Reels and Aztec Gold, where your ways to win are always changing.
In addition to the slots and live casino games, there’s also a strong selection of classic casino table games, including a number of different versions of roulette and blackjack, where the stakes start as low as 10c.
The RTP refers to the amount of money staked on a game that should theoretically return to players over a period of time. If you’d like to see the RTP for each game, you can view this within the game information, when you open up the game. The RTP is expressed as a percentage and most games at Queen Play have a RTP in the mid-90s, but there are a few like Blood Suckers and some of the blackjack options where the RTP would be in the very high 90s.
There’s a live feed on the homepage showing the latest winners and four figure payouts are common, especially on the progressive jackpot slots.
You can sign up for your account by completing a two-step process that only takes about two minutes. All you’ll need is some basic information like the email address, username and password you’d like to use for logging in, as well as your name, address and phone number. At this point you can also choose your currency (New Zealand Dollar is available) and marketing preferences, which can be updated later.
The quickest way to get the answers you’re looking for is to use the live chat function. This is available from 8am - midnight CET every day and we found that the response times were under a minute and that the representatives were very efficient. You can also get in touch via email if you prefer.
There’s an FAQs section which you can access via the footer of the site and here you can read more about a range of different topics like deposits and withdrawals, bonuses and security.
|Available Hours:||08.00 to 00.00 am CET 24/7|
There’s no VIP program at the moment, so that’s definitely something that we’d look forward to seeing, as we have no doubt it would be outstanding. In the meantime, there’s lots to make up for it - you can enjoy the frequent, generous promotions, plus the customer support team are friendly and efficient and they’ll make sure that you get quick and accurate answers to any questions you might have.
Responsible gaming is definitely at the forefront at Queen Play - you’ll be prompted to set your deposit limits and even set a reality check as soon as you complete the sign up process. You can, however, skip this if you prefer. There’s also a responsible gaming page which you can access via the footer of every page on the site. Here you can find information on addressing problematic gambling, take a self-assessment or find out about the limits which you can set on your account. In addition to daily, weekly or monthly deposit limits and reality checks, you can also set a session time limit or an autoplay limit, or restrict access to your account by means of a timeout or a self-exclusion.
The great variety of different games is definitely one of the biggest selling points of Queen Play. We were also impressed with the quick and efficient customer support and the exciting welcome bonus split across your first three deposits to keep you interested. You’ll have lots of promotions and offers to look forward to and the support team is on hand to help if you need any support while you’re playing.
You’ll need to withdraw at least $20 per transaction.
There’s a great selection of several hundred slot games, plus live dealer games, table games and scratch cards.
There’s no mobile app but it’s not needed - you can enjoy the full experience using your usual browser on your iOS or Android device.
Queen Play is a totally safe and secure experience which uses 128-bit SSL encryption technology, plus it’s a fully licensed online casino.
The average withdrawal time depends on your payment method, with e-wallets ranging from immediate to two working days and bank cards taking a few extra days to show in your account.
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Reviewer since February 2019