BetTOM Review 2025: Fresh Bookie With Racing Focus
Gambling.com Rating: 8.2/10
Our Verdict: BetTOM is a new betting site that nails the fundamentals, with standout horse racing and football betting features.
Quick Summary: BetTOM at a Glance
I've been using BetTOM alongside the best UK betting sites for a few weeks and I've been impressed.
The site is simple to use, with a clear focus on horse racing and huge variety in its football markets.
Promotions include best odds guaranteed for racing and a useful double result offer, which pays first past the post and amended results.
Banking works well – card withdrawals were approved quickly when I tested them – but you don't get as many payment choices as you do with sites like Betway or Coral.
And live betting is reliable and streamlined - though live streaming is fairly limited.
If you like features and promotions across a wider range of sports, you might prefer more established sites, but BetTOM's streamlined approach makes it an excellent choice for racing and football punters in particular.
- Great racing promos
- Clean, quick-loading website
- Huge range of football markets
- Limited existing customer promos overall
- No live streams
Our BetTOM Rating Explained
| Category | Score | Reasoning |
|---|---|---|
| Sports & Markets | 8/10 | Over 25 sports to bet on alongside politics and specials markets. |
| Promotions | 7/10 | Great racing offers - limited promos elsewhere. |
| Payments | 8/10 | Fast card approvals, debit cards only. |
| Customer Support | 9/10 | Responsive support agents through live chat and email. |
| Reputation | 8/10 | UK-licensed site building its reputation as a trusted bookie |
| User Experience | 9/10 | Clean, quick and uncluttered interface. |
| Mobile Platform | 7/10 | Smooth mobile betting apps on iOS and Android. |
| Responsible Gambling | 10/10 | Full suite of responsible gambling tools and support. |
| Live In-Play Betting | 7/10 | Good selection of in-play betting options but very few streams. |
| Value of Odds | 9/10 | Strong on racing with competitive football prices. |
Gambling.com Rating: 8.2 (Recommended)
Find out more about how we rate betting sites.
BetTOM Welcome Offer vs Offers From Competitors
I claimed BetTOM's welcome offer, which gives you 50% back on first-day losses up to a maximum of £25.
The offer terms are clear and easy to follow: Place three £10+ bets at odds of evens (1/1) or higher on different events and get half your net losses back as a free bet the next day.
It's not as eye-catching as some of the free bet offers in the table below, but it's a fair safety net if your first day doesn't go to plan.
| Bookmaker | Qualifying Bet | Free Bet Bonus |
|---|---|---|
 | Bet £30+ | 50% refund on losses up to £25 |
 | Bet £10 | Get £50 |
 | Bet £10 | Get £30 |
 | Bet £5 | Get £20 |
 | Bet £5 | Get £25 |
Existing Customer Offers at BetTOM
BetTOM's existing customer offers apply mainly to horse racing bets.
The standouts are best odds guaranteed from 10am on UK and Irish horses and greyhounds, plus a double result payout that covers both first past the post and the official result after stewards' inquiries.
Around big race meetings and football games, I've seen some short-term price boosts and specials too:
| Promotion | Description |
|---|---|
| 1. Best Odds Guaranteed (Horses) | From 10:00 on UK/Irish racing; paid at SP if it’s bigger than the price you took. |
| 2. Best Odds Guaranteed (Greyhounds) | Same BOG terms on UK/Irish greyhounds from 10:00. |
| 3. Double Result Payout | Pays both first past the post and official result on UK/Irish racing. |
| 4. Daily Price Boosts | Time-limited enhanced prices on selected events. |
| 5. Big-Event Specials | One-off offers around major festivals/fixtures. |
BetTOM has markets for 29 different sports, with racing and football having the biggest variety of markets to choose from.
Football really impressed me. You get all the usual options like match results and handicaps - plus a very good selection of player markets, which isn't something all football betting sites offer.
I was also happy to find best odds guaranteed available for all UK and Irish horse and greyhound races from 10am each day.
Again, not every horse racing betting site offers BOG and it shows how serious this bookie is about its racing package.
Racing each-way terms matched other bookmakers on Saturday handicaps when I compaed them, though I'd still recommend comparing terms and prices with the likes of BoyleSports and William Hill on big-field events.
Outside of racing, cricket, tennis, golf, and American sports sections are strong - and there's also a good selection of niche sports to bet on, including Esports games.
Political betting markets include most seats in general elections and next US President betting.
Live In-Play Betting at BetTOM
Live betting works well at BetTOM - with most football matches having upwards of 100 in-play betting markets to choose from, for example.
The live betting centre provides useful information like match statistics and key events.
The focus here is on core functionality rather than the more detailed live graphics you'll find at bet365 and William Hill, but I found this streamlined approach can make decision-making simpler for beginners.
BetTOM's live streaming service is mainly limited to Esports and table tennis - adding more streams would help this site to compete better with more established names.
User Experience & Site Design
BetTOM focuses on what works rather than flashy design, in my experience.
The navigation is tidy, pages load quickly, and the odds are easy to find without endless scrolling.
Markets focus on the main options (match result, goals, handicaps) and the bet slip stays out of the way until you need it.
A couple of small points: filters don't always stay set when you switch between tabs, and on-page help could be more detailed – though live chat is there for specific questions.
On mobile, the lightweight design works really well with quick loading on average Wi-Fi and no annoying pop-ups.
Depositing & Withdrawing Funds
| Payment Method | Minimum Deposit | Average Withdrawal Time |
|---|---|---|
| Visa Debit | £10 | 1–3 working days |
| Mastercard Debit | £10 | 1–3 working days |
BetTOM has launched UK betting apps for iOS and Android.
Push notifications are minimal, so the apps don't clutter up your phone home screen. Account tasks like setting limits and making withdrawals are easy to find.
I launched Esports streams on both Android and iOS and they worked well, although the Android streams take slightly longer to load then they do on iPhone.
I recommend downloading the apps instead of using the mobile browser version of the site. While the browser version works OK, the apps definitely load slightly quicker in my experience.
Customer Support
Support is helpful and fairly quick to respond.
Live chat connected within five minutes during the day and early evening, with support staff providing helpful answers.
Email handled a non-urgent question politely overnight with a reply by morning.
While there's no phone line, the available channels work well for most queries.
| Channel | Availability | My Experience |
|---|---|---|
| Live Chat | 24/7 | Quick (5-minute) connection & helpful answers. |
| Email (support@bettom.com) | 24/7 | Detailed reply within 12 hours. |
Responsible Gambling at BetTOM
BetTOM operates under a UK Gambling Commission licence (number 64959), so many responsible gambling tools are available and easy to set up.
Responsible gambling tools include:
- Deposit limits
- Time-outs
- Self-exclusion through GAMSTOP
- Reality checks
- Betting history access
- Cooling-off periods
Limits and time-outs can be set as soon as you open an account.
I'd prefer if the 'Safer Gambling' section was made more prominent, however. I'd like if it was accessible from the site header, rather than the footer at the bottom of the homepage.
The Bottom Line: Final Thoughts on BetTOM
In my experience, BetTOM is a great choice if you focus mainly on racing and football and prefer simplicity over extra features.
Racing is particularly strong, with promotions like best odds guaranteed and the double result safety net adding to the appeal.
And there's a good selection of markets for sports like tennis, cricket and rugby, along with niche sports, Esports and politics odds.
The streamlined banking options work efficiently, though adding PayPal or another withdrawal method would be welcome. I'd also like to see more live streams in the future.
All in all, BetTOM is one of the better new betting sites I've tested and one I'd recommend to both new and experienced bettors.
FAQ
Who owns BetTOM?
BetTOM is run by BetTOM Limited, licensed in Great Britain by the UK Gambling Commission (license number 64959). The commission's register shows its licenses for betting, casino and bingo, with BetTOM Limited based in Uckfield, East Sussex.
Is BetTOM legit?
Yes. BetTOM holds an active UK Gambling Commission licence that require customer fund protection, fair terms and safer gambling tools. I always check new bookmakers through the commission's public register before depositing - BetTOM's licence is active with no issues.
How long does a BetTOM withdrawal take?
My Visa debit withdrawals were approved quickly and then cleared through standard card processing. You can expect roughly 1-3 working days depending on your banking provider. Some users report almost instant receipt once approved, but banks vary on posting times.
How do I contact BetTOM customer service?
Use Live Chat through the website for quick questions during the day and evening, or email support@bettom.com for non-urgent issues overnight. There's no phone line. I'd like clearer published chat hours and a more detailed FAQ to avoid having to ask follow-up questions.
Does BetTOM have free bets?
New bettors can get 50% back on first-day losses up to £25 as a free bet (qualify with three £10+ bets at odds of evens or higher on separate events). Existing customer offers focus on best odds guaranteed and a double result offer for racing.
