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Reviewed By James Molloy
Fitzdares is the former exclusive membership-only betting site with two bricks and mortar premises in the UK that now provides a welcoming online sportsbook with 30 betting categories. The core product is the sportsbook, but the brand also features an online casino and a live casino.
Fitzdares Sports at a Glance
Fitzdares has operated a betting site since 2006 so is not one of the new bookmakers. The brand has a members club in London and a facility in Gloucestershire. Since being launched, the site has always featured a sportsbook which is complemented by a casino and live casino with a range of slots and table games. It is now seen as one of the best betting sites in the UK.
The operator was awarded the SBC Racing Sportsbook of the Year honour in 2020. The company is the official UK Betting Partner of Fulham Football Club which played in the Premier League in England in the 2022/23 season. Fitzdares is licensed and regulated by the British Gambling Commission.
Fitzdares Sport Welcome Bonus
Bet £30 & Get £30 + 20 Extra Spins
New customers are eligible for a £30 bonus bet after placing a qualifying bet for the same amount. The welcome package also includes 20 free spins. The bonus is paid in the form of a free bet and the qualifying bet must be placed at odds of even money (2.0) or bigger.
Here is a step-by-step guide to claiming the Fitzdares welcome bonus:
- Visit the Fitzdares desktop or mobile product and click ‘join now.
- Populate the required details and specify a Username and Password.
- Confirm you are 21 or older and accept the site’s Terms & Conditions, Privacy Policy and Cookies Policy.
- Click ‘join Fitzdares’.
- Deposit £10 or more.
- Place a qualifying bet for £30 and receive £30 free after settlement.
The Fitzdares welcome bonus is subject to the following Terms & Conditions:
- New customers located in the UK aged 21 and older.
- Minimum deposit of £10.
- Qualifying bet at odds of even money (2.0) or bigger.
- 100% matched bet bonus up to £30 in a free bet.
- 20 free spins on the Fishing’ Frenzy: The Big Catch slot.
- Free bets and free spins are credited within 24 hours.
- Free bets and free spins expire after 7 days.
- Fitzdares general T&Cs apply but please gamble responsibly.
Fitzdares Free Bets
If you are looking for a good selection of free bets, Fitzdares is a good destination. The brand offers sports and event-free bets for football, horse racing and golf. There is also a weekly loyalty free bet that can be used on any sports market but only selected customers to qualify. However, there are enough free bets across popular betting sports to maintain the support of current customers.
More Fitzdares Sports Offers
Fitzdares offers all customers an extensive range of sports offers. Some of these offers have a deadline but others are not date-specific. At the time of this review, the site featured promotions related to the following sports: football, horse racing, cricket, golf, tennis and American football.
The horse racing offers make Fitzdares one of the best horse racing betting sites. The ongoing promotions for existing customers included the following:
- Money back as a free bet if the backed horse finishes 2nd to a winner at 20/1+ in any horse race.
- Money back when the Champions League match is goalless after 90 minutes and added time.
- Bet settled as a winner if your NFL match selection scores 35 points or more.
- Boosts to winnings from Lucky 15,31 and 63 bets.
- Weekly 10% cashback on net tennis losses.
- 10% refund on weekend losses on French racing.
Fitzdares Sports Betting Markets
Fitzdares offers customers 25 betting sports, including the following that attract the most bets and turnover:
- Football
- Horse racing
- Tennis
- Golf
- Snooker
- Darts
- US sports: American Football, ice hockey, baseball and basketball.
Fitzdares is seen as one of the best football betting sites in the UP. In addition to the other less popular betting sports, Fitzdares has novelty bets in the following areas: Virtuals, Esports, Politics and TV Specials.
The most popular bets are as follows:
- Football: match winner after 90 minutes and added time.
- Horse racing: race winner.
- Tennis: match winner.
- Golf: tournament winner
- Snooker: match winner.
- Darts: match winner.
- US Sports: handicap (spread).
The range of markets for golf makes Fitzdares one of the leading golf betting sites.
Betting Odds at Fitzdares Sports
The table below shows the betting margins in the odds for the main market in the three most popular betting sports with Fitzdares and a leading, high-profile competitor:
At the time of the Fitzdares review, there were no enhanced odds, other than profit boosts with Lucky 15, 31 and 63 multiple system bets. The odds make Fitzdares one of the best tennis betting sites in the UK.
Fitzdares Sports Betting Features
Other bookmakers offer features such as better odds on selected markets but Fitzdares focuses on providing a solid betting service for 25 sports and other betting categories.
The football page displays betting under the headings of Features Competitions and Featured Games. The site features the main betting leagues and Cup competitions in more than 70 counties.
However, the most popular leagues are the Premier League in England, La Liga in Spain, Ligue 1 in France, Bundesliga in Germany, Serie A in Italy and the Champions League.
Horse racing betting is displayed under the headings of Today, Tomorrow and Future Races. The racing lobby lists meetings from the UK and Ireland, France, the United States, Australia, UAE and Japan.
There is ante-post betting on major UK races such as championship races at the Cheltenham Festival, Grand National and Classics. There is also coverage of important overseas races, like the Kentucky Derby, Melbourne Cup, Prix de l’Arc de Triomphe and Breeders’ Cup Classic.
Registered account holders with Fitzdares can cash out single and multiple bets. The objective is to guarantee a known profit or limit any loss before the final bet settlement. The cash-out offer depends on the stake and odds of the original bet and the betting at the time of the cash-out.
The Fitzdares Bet Slip is straightforward to use. You add a selection and then enter the stake and ‘place bet’. As you add more selections to the slip, the bet options are displayed: singles, multiples, and system bets. Fitzdares accepts most bets and updates a customer’s account accordingly.
Fitzdares In-Play Betting and Live Streaming
Fitzdares Sports have an in-play betting service with events from the main betting sports, like football and tennis. There is no live streaming or a graphical representation of the action. Live bettors do not have access to many pre-match and live stats so the platform has scope for development.
Customers can view live streams of every race in the UK and Ireland. However, to access the service you must have a registered account and place a bet on the race you wish to view. The coverage begins just before race time and ends with the announcement of the Starting Prices.
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Fitzdares User Experience
The Fitzdares website has a basic design that relies heavily on the main sports menu for navigation. There are no Featured Links on the main menu or a Search box. However, within each sport, there is a list of Featured Competitions or All Competitions. Each standalone lobby has a simple layout so the screens are generally uncluttered. There are no speed issues when moving around the website.
There does not appear to be a mobile website running alongside the desktop. However, Fitzdares have introduced dedicated apps for iOS and Android. These products replicate the desktop in terms of sports betting and account management without any significant delays. There are no-mobile-specific offers but mobile users can claim the desktop welcome and loyalty bonuses.
Bet £30 & Get £30 + 20 Extra Spins
Depositing and Withdrawing at Fitzdares
There are a limited number of payment options with Fitzdares. Visa, Mastercard, Maestro and ApplePay are your only options. That means you cannot make a deposit using an eWallet like PayPal or any cryptocurrency.
The minimum deposit is £10 and the maximum deposit is £40,000. Transfers are immediate and free of charge. The minimum withdrawal is £10 and the maximum depends on the method and provider. Withdrawals are usually processed on the same day but some cards take 2-5 days.
However, you should bear in mind that Fitzdares will want to verify your account before accepting any deposits. That means proving you are aged 21 or older through documents and proving the payment method by sending an image of a card with your picture.
Fitzdares Mobile Betting
Fitzdares introduced dedicated mobile betting apps for IOS and Android in 2018. The IOS app can be downloaded from the store while the Android app is downloaded after installing the .apk file. There are no significant speed or navigation issues, compared to using the mobile website through the browser. The apps offer the same menus and categories as the desktop to aid navigation.
IOS App
Android App
Mobile Live StreamingFitzdares Sign-Up Process
The sign-up process with Fitzdares can be completed in just a few minutes. The registration screens are clear and include feeds for standard personal and account information. New accounts must be verified by sending Fitzdares documents that show a photograph, your age and name and address.
Verification is first mentioned when you decide to make the first deposit. This can be completed in less than 24 hours and is an easy process. It would be a cause for concern if Fitzdares did not verify your identity and could be a red flag about the legitimacy of the organisation.
Fitzdares VIP Program
Fitzdares does not offer a formal VIP Program with several levels and increasing benefits. However, selected customers receive weekly free loyalty bets which are common benefits of any program. There is no documentation of the value of the free bets but we assume this is based on betting turnover. The objective of any VIP Program is to provide incentives for good customers to make reload deposits after claiming the welcome bonus.
The Fitzdares loyalty-free bets promotion is based on the following Terms & Conditions:
- Loyalty-free bets are valid for 7 days.
- They cannot be withdrawn as betting funds.
- Any returns from the free bets do not include the free bet stake.
- Free bets are sent to selected customers on a discretionary basis.
- Recipients will be informed by email or from within a logged-in account.
- Free bets must be used at odds of 1/2 (1.5) or bigger.
- A free bet must be used in one transaction on win ad each way singles and accumulators.
- Free bet loyalty offer subject to Fitzdares General Terms & Conditions.
Fitzdares Customer Support
Fitzdares' approach to customer support Live Chat is more about building a betting relationship than giving stock answers to common questions. The staff understand about odds and advises customers where they can find betting value. The Live Chat facility is available from 9 am to 9 pm from Monday to Saturday and 10 am to 9 pm on Sunday.
The other contact options are text, email, telephone and an online contact form. The service times are often extended if there is a major betting event outside the conventional hours. Betting can also be carried out by phone or text before and during live events. However, betting is not complemented by an FAQ section but customers can read extensive Betting Rules.
An additional level of support and comfort is provided by Fitzdares registration with the Independent Betting Arbitration Service (IBAS). Membership is voluntary but the body settles disputes between bookmakers licensed in the UK and customers. A bookmaker has to accept the findings of the service as part of the membership conditions.
| Available Hours: | 24/7 |
| Phone: | 02078515407 |
Fitzdares Responsible Gambling Features
‘Responsible Gambling’ is one of the options that appear on the menu in the footer of each page so there are multiple mentions. Initially, customers can answer questions that can indicate whether there is a gambling problem. They are ten directed to support bodies if the questionnaire reveals problem gambling or the potential for problem gambling.
There are reminders that betting takes place in line with the operator’s Terms & Conditions and Betting Rules. The rules incorporate minimum and maximum betting limits and wins which depend on the sport and event and the betting profile of the individual.
However, customers can set deposit limits, over 24 hours 7 days or 30 days. These limits can be reduced but there is a waiting time of 24 hours before any increase. Deposit limits can be set in consultation with customer support staff but the final action must be carried out by the customer.
In some cases, the best solution to a gambling problem can be self-exclusion. This takes place with the help of a customer support representative. After self-exclusion, there is no access to a betting account and outstanding funds will be returned. Fitzdares will try to prevent self-excluded individuals from receiving marketing information about betting opportunities.
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Self ExclusionOur Verdict
One of the major strengths of the Fitzdares sportsbook is the quantity and quality of the bonuses and promotions for new and existing customers. These sit alongside betting on 25 sports and several other novelty categories. The live betting interface is enhanced by cash-out betting.
Fitzdares has established fast and convenient procedures for registration and login. There are also smooth-working measures for banking, customer support and responsible gambling. The operator has developed dedicated apps that have no negative speed and navigation issues.
There is no live streaming of matches from major football leagues but that is not unusual. Bettors have access to live pictures from horse racing in the UK and Ireland. The overall level of the service means Fitzdares is a good destination for more refined betting with an established bookmaker.
FAQ
What payment methods does Fitzdares accept?
Payments are limited to debit cards from providers like Visa, Mastercard and Maestro so excluding eWallets and cryptocurrency.
Are there VIP loyalty benefits with Fitzdares?
There is no structured VIP Program but selected customers receive weekly free bets at the discretion of the operator.
What are the customer support opening hours?
The customer support facility is available from 9 am to 9 pm on Monday to Saturday and 10 am to 9 am on Sunday but there can be extensions for major sporting events outside these times.
Do Fitzdares offer a cash-out option?
Customers can cash out single or multiple bets to take any profit or restrict the loss before the outcome.
Has Fitzdares launched any downloadable apps?
Smartphone and tablet users can download dedicated apps to iOS and Android devices.
Is Fitzdares safe?
Fitzdares is licensed and regulated by the British Gambling Commission which means a commitment to providing a safe and secure betting environment.
Contributors
Hi, I'm James Molloy
"I've worked in the betting industry on product, operations and customer service for several years. A class operator will deliver on many aspects and we cover them all."
- Sports Betting
- Football
- Online UX
Reviewer since October 2015
