Neptune Play is an established online gambling brand in the UK market that offers both sports betting and casino games. It is licensed by respected authorities in Malta and the UK, so it is a reputable platform.
The focus of our Neptune Play review will be on the sports betting side of things. You'll be able to see all of the strengths and weaknesses of this offering, allowing you to decide for yourself if it’s going to be a good fit for you.
Neptune Play was started in 2020 and is operated by AG Communications Limited, a company that also looks after more than 40 other gambling websites. This means that you’re dealing with a platform operator that has tons of experience in delivering a high-quality experience to its bettors.
Neptune Play holds a licence both with the Malta Gaming Authority and the UK Gambling Commission, so it definitely is a secure platform. The platform is very easy to use, provides you with plenty of choices for payment methods, and you can enjoy a wide range of markets.
If you start up a new Neptune Play account, you will be able to choose between the casinos and sports betting welcome bonuses. For the latter, you will get a £10 free bet and 10 free spins for a leading slot game when your first bet is at least £10 and on a qualifying selection.
This type of offer is ideal for bettors and also gives you a taste of the online casino at Neptune Play. There are certain conditions in place that you need to adhere to, which is why it’s a good idea to look at the terms and conditions before proceeding. Here are some of the main requirements to keep in mind:
While there isn’t a long list of sports betting-related promotions available for Neptune Play users, you will find plenty of casino promotions.
At the time of writing, the only betting offer available was the sign-up deal. This changes from time to time, so it’s worth checking back on the promotions page occasionally to get access to some juicy offers.
You’re spoilt for choice with the range of sports to bet on at Neptune Play, with over 34 betting markets available. This isn’t even counting the many esports and speciality markets that are on offer. Some of the most popular types of sports at Neptune Play include:
There’s coverage for even some of the most niche sports on the scene today. Over seven different esports are supported, while there is a separate section that focuses solely on horse racing.
The variety of betting markets is also very impressive, allowing you to chop and change your strategy depending on your specific needs ahead of a given fixture.
After analysing the odds across the board at Neptune Play, we found that the odds generally are competitive when compared to other UK sports betting sites.
The prices are especially good for football betting, while horse racing is another sport that has some desirable prices. This allows you to get a good bang for your buck when you’ve some winning bets.
The sports betting section of Neptune Play is well-designed, allowing you to quickly browse through the many options. There’s a separate section for horse racing, which is ideal for anyone who loves betting on these types of events.
You can get a general overview of the most popular markets on a given day, while there’s the ability to favourite certain selections for quick future reference.
Most sporting events will have in-depth stats available for you to view. This gives you an insight into the upcoming match-up and allows you to potentially make more informed decisions.
Neptune Play supports every type of betting market, including special bets that aren’t found at a lot of other sports betting sites. Same-game accumulators are an option and cash-out is an option for the majority of bets.
Occasionally you’ll come across odds boosts that give you an even better price for your selections. This can go a long way towards becoming profitable. When you find something that fits your eye, simply click on the odds to add it to your betslip.
You have the option to set up 1-click bet placement with Neptune Play which makes the entire process of submitting your wagers even more seamless. Neptune Play really knows how to cater to every need of sports bettors.
Dozens of sporting events will typically be available to bet on live at Neptune Play. This is an area that is constantly becoming more popular. We were impressed by the range of markets for these live betting events and with the ability to cash out early.
This isn’t always going to be an option with in-play wagers. You won’t find any live streams for popular sports events at the moment at Neptune Play.
Live Streaming | |
Cash Out | |
Acca Insurance | |
Odds Boost | |
Time Out | |
Bet Builder |
We really enjoyed the user experience at Neptune Play. The colour scheme is nice and modern and the pages load in an instant. The navigation capabilities are top-notch.
You can quickly filter the available events by the given sport or the time at which it’s taking place. You can get a good overview of upcoming events and there’s the option to favourite certain markets for quick future access.
The search bar allows you to instantly find the events you’re looking for and there’s a separate section for the in-play betting markets. If you click on a given event, you will see if cash-out is an option for a given market if it has a money symbol beside it.
The various markets are well categorised, so you can quickly focus on the types of bets you wish to make and not get distracted by anything else.
Placing your bets couldn’t be easier as Neptune Play users can enact 1-click wagers. This means that you waste no time at all when getting in on the action. No matter what your needs are, Neptune Play makes it extremely easy for you to get what you want.
There’s a nice mix of payment methods available for you to use at Neptune Play. Everything from debit cards to e-wallets, prepaid cards, and bank transfers are open for you to use. The minimum transaction size is typically £10, and you won’t be charged any fees by Neptune Play.
Withdrawal speeds are quite decent, with e-wallets being the fastest option to use. It can take a day or two for Neptune Play to approve a payment, with e-wallet transactions then processing within a couple of hours typically.
Payment Method | Deposit Amount | Withdrawal Amount | Withdraw Time |
---|---|---|---|
£10 min | £10 min | 1-6 Days | |
£10 min | £10 min | 1-6 Days | |
£10 min | £10 min | 1-4 Days | |
£10 min | £10 min | 2-6 Days | |
£10 min | £10 min | 48h | |
£10 min | £10 min | 72h | |
£10 min | £10 min | 48h | |
£10 min | £10 min | 48h | |
£10 min | - | - |
Neptune Play is one of the modern breeds of UK gambling sites that has decided to not put any time into developing a betting app. It prefers to optimise its website for use on phones, with compatibility being guaranteed for all types of operating systems.
The mobile platform is essentially a slimmed-down version of the desktop website, so you still have the same smooth navigation system and functions. We didn’t experience any drop-off in quality of user experience when using our phones at Neptune Play.
You’ll be able to place your bets quickly on the go, as well as process payments and other important account functions.
IOS App | |
Android App | |
Mobile Live Streaming |
The Neptune Play loyalty program is not currently available to users in the UK.
For anyone who wants to learn more about Neptune Play, you can go on over to the FAQ section. This outlines a lot of useful information about various aspects of other offerings. There are also dedicated pages outlining the deposit and withdrawal options, including their limits and processing speeds.
Neptune Play doesn’t offer 24/7 customer support, with the team working between 8 am and midnight UK time typically. Live chat is ideal for straightforward matters and email is a better fit for more complex issues. We found the answers to be of a high standard and we didn’t experience any delays.
Available Hours: | 08:00 - 00:00 |
Phone: | N/A |
Neptune Play has an interactive self-assessment test that allows people to figure out if they might have an issue with controlling their gambling. There’s also plenty of information on the responsible gambling page about how to better control your actions when betting real money.
If you need to seek help, you can find links to support organisations also. In terms of account restriction tools that Neptune Play offers, there’s the option to cap your deposits, set a time-out period, or completely self-exclude from the platform.
Deposit Limits | |
Time Out | |
Stake Limits | |
Profit/Loss Totaliser | |
Self Exclusion |
Neptune Play certainly has a lot to like. There’s the availability of more than 33 sports to bet on and a huge array of the types of bets that you can place. The user-friendly platform is perfect for both mobile and desktop bettors, while the welcome offer gives you a decent boost when starting out.
If this sounds good to you, then it will only take less than a minute to sign up for a new Neptune Play account and to begin betting.
You can make deposits and withdrawals with as little as £10 at Neptune Play.
E-wallets like PayPal will process your funds typically within 48 hours at Neptune Play, which is the fastest option.
Yes, you can cap your deposits, set a net deposit limit, take a break from your account, or totally self-exclude from Neptune Play for a long period of time.
The VIP program at Neptune Play is not an option for UK-based users.
Neptune Play also has an online casino that allows you to play slots, table games, and live dealer games.
Neptune Play does not currently offer any kind of downloadable mobile betting app.
There currently is no 24/7 customer support available to people at Neptune Play. The support liens are open between 8am and midnight UK time.
There currently are no live streaming capabilities at Neptune Play.