The Online Casino Review 2025
Industry heavyweights Progress Play Limited added The Online Casino to their extensive stable of betting sites in 2020 and the sportsbook ticks many of the right boxes when it comes to providing a quality betting experience.
The solid all-round UK betting site has plenty to offer including a feature-rich interface, a good variety of promotions, extensive markets, competitive odds and a solid customer support service, making it a decent all-round package for punters.
I took some time to learn more about The Online Casino’s inner workings, the sportsbook’s strongest points and the areas where some improvements could be made. Here is what I discovered.
- Generous Welcome Offer
- Innovative Selection of Promotions
- Competitive Odds
- Good Live Betting Features
- Website Isn’t Easy to Navigate
- No Live Streaming
The Online Casino Sportsbook Sign up Offer
Bettors can claim £40 in free bets with The Online Casino Sportsbook’s welcome offer, which makes their promo for new customers one of the better ones in the UK betting market at present.
To unlock the free bet, new users will have to place a £20 qualifying bet at minimum odds of 1.50 after their initial registration. The promo code “TOC40” needs to be included when signing up to opt into The Online Casino welcome offer.
Punters will need to wager 1x the winnings before they can be withdrawn and the maximum you can earn from the promotion is £200. The free bet will expire within seven days of receipt if it isn’t used, which is standard fare for offers like this.
The Online Casino Promotions For Existing Customers
The Online Casino features an above average selection of betting offers, which tend to change as the sporting year progresses with betting specials and offers added to complement the calendar’s biggest events, such as Cheltenham offers when the festival rolls around.
Football promos tend to dominate here, though other sports do get a look in too, so, there should be something to suit whatever your preferred sports betting pursuits.
The Online Casino also has a top rewards programme, giving bettors the opportunity to earn redeemable points as they bet which can be exchanged for free spins for their casino games, deposit bonuses, cashback deals and other extras.
The Online Casino Football Promotions
Most sportsbooks like to put football front and centre due to the game’s continued popularity and The Online Casino follows the same playbook in their promotions section.
Their English Premier League cashback offer, which can also be found on best football betting sites managed by Progress Play Limited, gives bettors 10% of their stake back in real money once they deposit a minimum of £10 using the code “EPLC” and place a qualifying single bet on a football market.
The cashback amount is calculated against your deposit losses with the maximum returnable capped at £500. Existing customers can also avail of a similar promotion built around the Champions League. All the bells and whistles are the same, though you’ll need to you the promo code “CLC” to get involved there.
I didn’t come across any free football bets during my research for The Online Casino review, though that’s not confirmation of any permanent absence.
More The Online Casino Sports Betting Offers
While football promos tend to hog most of the spotlight, there are other worthwhile sports betting offers for existing customers on The Online Casino Sportsbook.
The Weekend Sports Cashback promo, for instance, can be applied to any sporting event listed on the site. Using the activation code “WCB”, bettors can claim 10% of their deposit losses back up to a maximum value of £500. The versatility of that offer makes it an incredibly useful promotion.
There is a tennis-specific cashback offer too that follows the same format as the football and weekend sports promos once you use the code “ACE”.
I also liked the look of The Online Casino’s regular “Free Bet Mondays” offer which allows existing customers to claim a £20 free bet each Monday once certain requirements are met. This involves depositing £50 or more using the code “FBM” and placing a qualifying bet of the same value.
In-Play Betting Options & Features
The in-play betting platform provided by The Online Casino Sportsbook compares well with other live betting features offered by many of their competitors and delivers a decent all-round service.
You can switch from pre-match to current live events with a single click and from there, navigating to your desired event and market is an easy process from left to right across the panelled interface.
Bettors have an impressive variety of sports to choose from in the live betting section, though generally, the higher profile the event is, the wider the choice of the markets will be.
Regular football betting punters will find the live match tracker and constantly updating stats very useful features, while The Online Casino are among the betting sites with cash out, allowing bettors to bank some early profit if things are going their way.
While The Online Casino performs well as an in-play betting platform, the absence of live streaming options means it should probably be placed just below the top tier in any live betting rankings, however.
Bet Builder
While other bet builder betting sites have sections dedicated to constructing customised bets from a single fixture or event, The Online Casino takes things in a slightly different direction.
They allow you to combine multiple selections from the same game, however, you will need to browse and pick your desired legs from the same market tabs you’d usually peruse for single bets.
Every time you make a selection, the betting slip to the right of the page will auto-populate while your overall bet builder odds refresh underneath as you go.
This bet builder format can lead to a little bit of confusion, while the interface can feel a little cluttered while scanning for options and prices.
However, The Online Casino earns major plus points for the breadth of sports you can build customised bets around and punters can construct unique bet builders for football matches, the NBA, NHL, NFL, tennis and more.
Depositing & Withdrawing at The Online Casino
The Online Casino Mobile Betting Review
Unfortunately, The Online Casino doesn’t have any dedicated betting apps to download from either Google Play or the App Store.
Their website has a responsive design that can be accessed and used on the go from mobile devices, though like the desktop version, it can be a little busy and awkward to navigate.
With so much sports betting done on the move in the modern era, I feel like The Online Casino are missing a trick by not having a mobile app. A good chunk of their competitors have UK betting apps available and they could improve their overall service by following suit.
Customer Support
On the sportsbook’s “About Us” page, The Online Casino claim that their goal “is to achieve the highest level of member satisfaction by providing excellent and professional services.”
They also claim to “have a knowledgeable and experienced support team available 24/7 to address any questions or concerns you may have.”, however, in my experience, it takes some doing to actually get the help you need.
You can access the support section very easily inside the menu towards the left of the screen and when you click the relevant link, a separate window will open with a Help Centre inside.
There is an impressively extensive FAQ in here, sorted into different sections with common issues, though it takes some digging to find a link to the contact page and customer service email address.
The Online Casino 24/7 live chat function is accessed elsewhere in the Cashier/Account menus in your user profile and to their credit, waiting times to have your queries answered are short there and the customer service agents I conversed with were highly professional.
Responsible Gambling at The Online Casino
Gambling can only ever be an enjoyable experience when bettors are in control and The Online Casino do their utmost to ensure that the right supports are in place to encourage responsible gambling online.
On their “Play Responsibly” page, which can be located at the bottom of every other page on site, you can find information on gambling addiction, setting limits, self-exclusion and internet filtering software.
Below are permanent links to responsible gambling services like BeGambleAware.org and GamStop, which give you direct access to help if needed.
Why Should You Bet With The Online Casino?
The Online Casino provides bettors with an above-average experience, with its wide variety of sports and a generous welcome offer among a long list of good reasons to bet there.
Improvements could be made to the cluttered interface, however, the in-play platform, innovative promotions for existing customers and competitive odds combine to make The Online Casino a solid performer.
The Online Casino is still in its infancy having only been around since 2020, though it has already made decent strides and could become one of the best betting sites in the industry with some minor tweaks.
FAQ
Does The Online Casino cover horse racing?
The Online Casino covers racing in the UK, Ireland and from across the globe. However, where it falls down compared to other horse racing betting sites is a lack of horse racing offers and an absence of live streaming.
Do bettors have to verify address and identity at The Online Casino?
As with all licensed and regulated bookmakers, bettors have to go through a verification process to enjoy full access to their account.
Does The Online Casino work on mobile?
There's no dedicated betting app for The Online Casino, but you can access a mobile version of the site via your chosen device.
Does TheOnlineCasino offer 24/7 live chat?
Yes, live chat is available 24/7.
What sports does The Online Casino cover?
The Online Casino offers odds on over 40 different sports, with a great range of Esports betting options, covering all the top competitions. There are plenty of niche sports to wager on, alongside TV, politics and WWE betting.
Please note the following terms and conditions of The Online Casino
