Big Lucky Casino Review (2025) - Impressive C$2,000 Welcome Bonus

The Big Lucky casino bonus provides players with a 100% deposit match up to C$2,000 plus 100 free spins on Sweet Bonanza.

Big Lucky Promo Code

There is no promo code required to claim the Big Lucky casino bonus.

How It Works

• Open an account
• Claim the welcome bonus from the 'Available Bonuses' section
• Make a first deposit up to C$2,000 (minimum C$20)
• Receive a 100% deposit match plus 100 free spins on Sweet Bonanza (C$0.20 each)
• The maximum betting amount is $10 while the bonus is active

Wagering Requirements

• The bonus funds and any free spins winnings must be wagered 35x
• Before accepting this offer, you should check the website's list of excluded games because these will not contribute to wagering
• Eligible games contribute:
  • Slots: 100%
  • Table Games: 10% - check for game specific percentages
  • Live Games: 10%
  • Texas Hold'em, Casino Holdem, Stud or 3 Card Poker, Gold Bar Roulette, ONE Blackjack : 0%
• Wagering must be completed within 7 days. The maximum bet value when wagering is C$10

Is the Big Lucky Casino Bonus Worth It?

The Big Lucky casino bonus has lots of positives.

One of the best things about it is that it's suitable for lots of different players. For example, those with smaller banks can get involved for just C$20, while high rollers can enjoy a massive C$2,000 bonus.

The 35x wagering requirement is reasonable compared to the 40x industry average. There are also no win limits in place, which means there's a chance of high payouts.

Key Benefits

✔️ Large Maximum Bonus - Players can explore the casino in depth with a C$2,000 bonus.

✔️ Low Cost Buy-In - The C$20 minimum entry means lots of different types of players can join in.

✔️ Reasonable Wagering - A 35x wagering requirement is better than the industry average of 40x.

Who Is This Bonus Best For?

✔️ This type of bonus is likely to appeal to a huge range of players because of its low minimum entry but can also provide up to C$2,000 bonus for higher rollers. The lack of win limit only serves to increase this bonus' appeal.

The platform has a promotions page, but I was disappointed by the lack of active reload offers during my time at Big Lucky. Although things may change, there were only two tournament offers available, with no sign of any deposit bonuses or free spins.

Another downside to Big Lucky for regular players is that there is no VIP program available, which means you won't receive any guaranteed rewards for your loyalty. Saying that, the two promotions available, Jackpot Splash and Drops & Wins, offer huge potential payouts and some great entertainment for players. 

Big Lucky provides users with several secure payment options, including bank transfer, Visa and Mastercard debit cards, transactions via Interac and crypto (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple and Tether). All methods have a minimum deposit amount of C$20.

Withdrawals can be made via Interac, crypto and MuchBetter e-wallets. All methods have a minimum withdrawal of C$20.

The terms and conditions state that Big Lucky aims to process withdrawal requests within 24 hours, but that users should then expect to wait 3-5 working days to receive their funds.

Like all new online casinos, Big Lucky is required to ensure all users complete a KYC process to adhere to laws that protect against fraud, money laundering, and identity theft. 

The terms suggest this process will take place once certain limits are reached, which is a little ambiguous. However, you can also submit the required documents at any time via email.

Players are required to provide the following documents during verification:

• Proof of identity: Passport or driving license
• Proof of address: Recent utility bill or similar
• Proof of payment: Bank statements, e-wallet statements or debit card

If your documents are approved, your account should be verified within 24 hours.

One of the things that impressed me most about Big Lucky is its huge range of over 6,000 online slots and other casino games. Unless you were previously aware of its 2025 launch, this is not a site that screams 'industry newcomer'.

The platform boasts games from 93 of the industry's most popular and reputable software providers, with the 'New Slots' section regularly updated.

Excellent Live Casino Selection

Big Lucky's live casino section is stacked with something almost everyone will enjoy. There are currently over 350 live experiences to try, including blackjack, roulette, baccarat, and game shows. This means you're unlikely to run into issues finding an available seat, even during busier periods.

Best-in-Class Jackpots

There are plenty of jackpot games to enjoy, which will be great news for players seeking the thrill of a potential massive win. However, the best thing about this section is that there are over 30 progressive titles, with the standout being the incredibly popular Mega Moolah titles.

During my exploration of Big Lucky, I was initially impressed with the customer support options. The website directs users to its 24/7 chat function. However, it quickly became apparent that it is difficult to speak to a live agent.

Instead, you'll quickly find yourself in a bot loop, with general FAQ answers being sent through. The only exception to this is if you click on Responsible Gambling Tools, and you'll then be forwarded to an agent.

The only other way to contact customer support is via email, which is disappointing because solutions will inevitably take longer.

The platform contains plenty of useful information about how to play responsibly, including tips about how to deal with emotions, perform self-assessments and how to avoid loss chasing. 

There are also links to lots of reputable organisations, such as Gamblers Anonymous, CamCare and BeGambleAware.

Players can contact customer support to set up a range of responsible gambling tools, including deposit limits, loss limits, session limits, time-out periods, and self-exclusion.

Big Lucky has lots of positives, but there are a few things you should consider before joining:

Lack of Regular Reload Offers

Regular players are likely to find the lack of regular reload offers frustrating. With no loyalty program to benefit from either, this is one of the most disappointing things about Big Lucky casino.

Unwhelming Customer Support

24/7 chat is advertised, but is mainly a bot system. Although you can eventually reach a support agent, this only appears to be the case if you want to discuss responsible gambling tools.

No Dedicated App

There is no dedicated app, which could be a downside for users who don't enjoy playing via browser. However, the site does run smoothly on mobile devices.

Big Lucky is one of the newest additions to the casino world, but has already started to impress thanks to its massive range of over 6,000 games. This makes it a great option for users who simply want lots of different experiences from some of the industry's most popular providers.

The welcome bonus is generous at a maximum deposit match of C$2,000 but with low minimum deposits of C$20. When you combine that with no win limits, it's difficult not to be impressed.

There are a couple of downsides to the platform that should be considered. If you're someone who seeks regular reload offers, you're unlikely to find them here, and that could be disappointing. Furthermore, customer support is a little lacking, which could be frustrating.