Established in 2023, Gamblezen has quickly become one of the top Canadian online casinos with over 7,500 games to enjoy.
Before signing up, read my full review to find out the positives and negatives of this site.
Gamblezen is operated by Altacore N.V., a Curacao-based business (151002), with a registered address of Atho,6; 5, 4th Floor, Flat/Office 401, Omologites, 1087, Nicosia, Cyprus. The platform is licensed and regulated by the Curacao Gaming Control Board (OGL/2023/109/0075).
Altacore N.V. operates several other online casinos, including SpinsBro, CosmicSlot, iWild and WinLegends.
The Gamblezen offers two welcome casino bonuses - welcome bonus package and a high roller welcome package.
The welcome bonus package is a straight up 200% bonus match up to $500 + 100 free spins on Dog House.
The highroller welcome bonus is as follows:
Players do not need a promo code to take part in the welcome bonus.
The bonus and free spins winnings must be wagered x40.
Before taking part, it's important to check the website's list of excluded games, as these won't count towards wagering. Eligible slots contribute 100%, but all table games and video poker are reduced to 0%.
Bonus funds must be wagered within the 10 days that the bonus is valid.
Canadian players are likely to be drawn to the Gamblezen casino bonus because it can provide a massive balance boost, and the huge amount of free spins adds to the fun. Whether it's worth it depends on what you want to get out of it. For example, if you're interested in exploring the casino with a huge balance, it's a great promotion. However, there is inherent risk involved because your deposit is tied up in the bonus funds.
The wagering requirements are fair compared to the industry average and, although the win limits are disappointing, they're unsurprising for an offer of this magnitude.
✔️ Generous Welcome Bonus: A potentially huge boost to your balance to play with
✔️ Immersive Games Included: The 350 free spins are all tied to popular games
✔️ Not Limited to High Rollers: The minimum buy-in of C$20 opens the promotion to lots of players
✔️ This bonus is best for high rollers who want to explore the casino in greater detail with a significantly boosted balance.
There are plenty of regular rewards to take advantage of at Gamblezen. Reload bonuses include a weekly deposit bonus, free spins, cashback and tournaments. Wagering requirements on these offers tend to be around x40, which meets the industry average. However, there are win limits in place, which is frustrating.
Gamblezen also has a VIP program, with users starting at the rank of Zen Challenger and working their way up to Zen Grandmaster. Higher ranks come with increased perks, with the cashback bonus jumping from 10% to 30%, personalised bonuses becoming more lucrative, and withdrawal limits raised.
Users can use a good range of payment methods at Gamblezen, including Interac, Visa and Mastercard debit cards, Neteller, Skrill, Jetonbank, eZeeWallet, MiFinity, PaysafeCard and cryptocurrencies (Bitcoin, Ethereum, Litecoin and DogeCoin). The minimum deposit starts at C$30 but varies depending on the method used.
The minimum withdrawal amount also starts at C$30, and limits depend on VIP level, with a maximum of C$3,000 per day. Unfortunately, withdrawal requests are reviewed between 09:00 - 18:00 (GMT+3), which could be frustrating for users who miss the cut-off. However, the terms suggest that most requests should be processed within 24 hours.
All new casino sites are required to ensure users complete a KYC process. With Gamblezen casino, this occurs as soon as a withdrawal is requested. You will be required to provide proof of identity (passport or driving license), proof of address (recent utility bill) and proof of funding source (bank statements, e-wallet statements or debit cards).
The terms state that the KYC process should be completed within 24 hours of the necessary documents being received.
One of the first things visitors will notice when browsing the Gamblezen casino is that the platform is user friendly, which makes finding games easy.
The platform hosts 7,500+ games, which is well above the industry average. This includes online slots from top providers, such as Pragmatic Play and Evolution Gaming, crash games, as well as all the usual table games you'd expect. Therefore, most players will find something they enjoy.
Jackpot fans will be in their element, with a staggering 1,400+ titles already available on the platform. The only disappointment is that this doesn't include Jackpot King or Mega Moolah releases.
There is a great range of live casino games to enjoy too, with over 370 options to choose from, including traditional and more unique versions of blackjack, roulette and immersive game shows.
Gamblezen appears to do well when it comes to customer support, with 24/7 live chat available in a variety of languages.
Users can also contact the support team via email, but should expect to wait longer for a reply.
I had no problem getting through to the support team. You simply need to submit your name, email address and select which language - English, Portuguese or German - you'd like to speak in. You're originally directed to speak to a bot however, I was quickly put through to a human support assistant.
The responsible gambling page is a little short compared to other casinos, but there are a few useful tools available, including deposit limits, cool-off periods, and self-exclusion. This is a little disappointing, with many other casinos in Canada offering session limits, loss limits, reality checks and so on.
Although the page mentions reputable third-party services, including Gamblers Anonymous, GamCare and Gambling Therapy, there are no external links for direct access.
I highly recommend having a read through our responsible gambling hub to know how to keep yourself safe when gambling.
Although Gamblezen has a lot of green flags, there are a few sticking points to consider:
There are win limits on the welcome bonus on reload promotions. Although these bonus terms aren't over the top, it might be disappointing for some players.
Withdrawals are only processed between 09:00 - 18:00 (GMT+3), which could lead to delays if you miss the cut-off point.
Although users can set deposit limits, cool-off periods, and request self-exclusion, the website doesn't provide access to session limits, reality checks, loss limits and so on.
There is no dedicated app, which could be frustrating for players who don't want to play via browser. However, the platform and slot games run smoothly on mobile devices.
My Gamblezen review found the platform to provide a lot of things that will make it attractive for most players. For example, the welcome bonus is generous and has reasonable wagering requirements. There are also over 7,500 games to enjoy, which will keep most users happy for a long time.
Loyal users are rewarded well, with a VIP program providing more lucrative promotions and higher withdrawal limits. This pairs well with ongoing reload offers found on the Promotions page, meaning players will have plenty to come back for.
However, there are a few frustrating things too. Win limits are a pain, although they're not so restrictive as to make offers pointless. The lack of a more comprehensive responsible gambling section is also disappointing.
If you can look beyond these issues, Gamblezen is likely to provide plenty of entertainment.
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