Reload Casino Review

Author Image Reviewed By Adam Kenny GDC - Icon - Black - Info
Fact Check Icon Fact Checked by Stephen Duffy
Date IconLast Updated: 

Note: If based in Ontario, any content mentioning bonuses, promotions, wagering or free spins is not intended for you, following Ontario regulations. If located in that province, please go to Ontario Casinos. Ignore this note if not based in Ontario.

Owned by White Hat Gaming, Reload Casino launched in late 2021. Although a newer online casino, Reload is trustworthy for a couple of reasons. First off, it holds licensing with the prestigious UK Gambling Commission and Malta Gaming Authority. Second, owner White Hat Gaming is a very experienced operator that runs dozens of the best online casinos

Of course, trustworthiness doesn't always equal an entertaining experience. You can keep reading to find out if Reload Casino is worthwhile in other areas too. While reading, you should note that this Reload Casino review focuses specifically on Canada.


📅 Online Since:2021
🎁 Welcome bonus:Cashback on losses
🎟️ Bonus Code:N/A
📱  Mobile App:Not for Canadians
⚖️ Gambling Authority:UK Gambling Commission, Malta Gaming Authority
🔄 Total Payout %:97.3%
🎲 Number of Games:3,000+
💻 Casino Software:Big Time Gaming, Evolution, Play'n GO and 80 more


Reload Casino Pros and Cons

Cashback bonus
Large selection of mobile-friendly games
Fast withdrawals
Bonus terms are easy to understand
No wagering requirements on bonus money
No traditional welcome bonus
Not much variety in promotions

Reload Casino Bonus Codes


Reload's bonus offers don't currently require promo codes. Instead, you just need to deposit and begin playing real money casino games. Reload Casino will then automatically track your play and issue bonuses and rewards accordingly.


How to Redeem a Bonus Code at Reload Casino

Again, you don't need to use a code to qualify for bonus cash here. Reload Casino only requires the following steps for earning bonuses:

  1. Register for an account (covered later).
  2. Place a $20 minimum deposit.
  3. Read and follow the relevant promotion rules.
  4. Play real-money casino games.


Reload Live Casino Log in


Reload Casino Bonuses  

📅 Online Since:2021
🎁 Welcome BonusPartial cashback
💰 No-Deposit BonusN/A
🎟️ Bonus CodeN/A
💲 Minimum Deposit$20
💱 Wagering RequirementN/A


The Casino Reload bonus deals consist of  cashback and weekly drawings. The cashback is especially worthwhile because it's a weekly bonus. If you have a losing week, you can always count on receiving some of your money back.


Welcome Bonus

Reload doesn't offer a traditional welcome package, such as a first deposit bonus or free spins. However, you do immediately qualify for cashback after depositing. The best part is that you don't need to meet wagering requirements (a.k.a. rollover) on the bonus either. Reload simply credits your account with the losses at the end of any losing week.


No Deposit Bonuses

A Reload Casino no deposit bonus isn't available at the time of this writing. You must deposit to qualify for any bonus money here.


Free Spins

Reload Casino isn't giving out any free spins at this time. However, Reload could possibly offer free spin bonuses at a later date.


Deposit Match Bonus

A deposit match bonus is at the heart of many welcome packages. Again, though, you won't find any welcome offer deposit bonus here. Despite what its name suggests, Reload doesn't provide any reload deposit bonuses either.


Reload Casino


Cashback Bonuses

Cashback is central to Reload Casino's promotions. You can count on cashback on slots losses each week. Unlike at most online casinos, you don't even need to meet wagering requirements to cash out the refund either.

The cashback period runs from Monday 00:01 GMT to Sunday 23:59 GMT, every week. You'll receive the losses back as free money—no strings attached—before Thursday 13:00 GMT.

All slots qualify for the partial cashback. The live games Crazy Time, Deal or No Deal, Dream Catcher, Monopoly Live and Mega Ball also qualify. Table games and live dealer games, meanwhile, don't contribute anything towards this promotion.


Weekly Drawings

Reload Casino gives out free cash every week. It draws 10 players each week, meaning you could randomly win in bonus money for every winning ticket.

You can participate in this promotion through the following steps:

  1. Make the minimum deposit or more during the week (Mon 00:01 GMT – Sun 23:59 GMT).
  2. Earn a point for every wagered amount met.
  3. With enough points, you get 1 Mini Ivy Ticket for a weekly drawing.
  4. Reload will draw winning tickets to share in the weekly prize pool.

Your chances of winning increase as you collect more Mini Ivy Tickets. You can technically win bonus funds per week with winning tickets.


VIP & Loyalty Bonus

The Reload Casino VIP program offers plenty of rewards. You get into this program after registering for an account. You'll start at the Silver level and can work your way up to the Gold VIP status. Available rewards include "VIP cash drops," higher cashback, a dedicated account manager, exclusive offers and private casino tournaments.


Wagering Requirements 

No Casino Reload bonus features any wagering requirements. Instead, every awarded bonus that's currently available is immediately cashable. This situation differs from the vast majority of online casinos, which make you meet rollover on all casino bonuses.


Terms & Conditions 

Reload Casino does a great job of keeping its terms and conditions simple. As mentioned above, you don't need to meet wagering requirements on any of the bonuses. You mainly need to be concerned with the weekly time frames and deposit sizes.

Both the Cashback and weekly drawing periods run from Mon 00:00 GMT to Sun 23:59 GMT. The cashback requires a $20 minimum deposit, and the drawing requires $100 in total weekly deposits.


Other Reload Casino Promotions and Offers

No other promotions beyond cashback and weekly drawings are available at the time of this Reload Casino review. Of course, the cashback is quite significant because it's automatic and paid weekly.



You can register at Reload Casino in 3 simple steps:

  1. Choose the Sign Up button.
  2. Enter your name, email address, gender, birth date, country and province.
  3. Confirm your age (19+ for Canada) and agree to the terms and conditions.


Casino VIP Program

As covered earlier, Reload Casino doesn't feature a standard loyalty program. Instead, it gives out points, which lead to Mini Ivy tickets for a weekly drawing. You must complete the following steps for points, tickets and the drawing:

  1. Deposit at least $100 total throughout a given week (Mon 00:01 GMT – Sun 23:59 GMT).
  2. Wager funds to earn points.
  3. Earn enough points to get a Mini Ivy Ticket.
  4. Each ticket gives you a chance to win a share of the weekly bonus (10 winning tickets).


Reload Casino VIP


Game Variety at Reload Casino 

  • Game Options: slots, progressive slots, table games, live dealer games
  • No. of Slots: 2,800+
  • Top Slot Titles: Arctic Fruits, Bigger Bass Bonanza, Book of Dead, Wolf Power Megaways
  • Special Slots Bonuses: 10% cashback
  • RTP: 97.7%
  • Free Play: Available (no account necessary)
  • Progressive Jackpots: Yes
  • Popular Live Dealer Games: Dream Catcher, Lightning Roulette, Speed Baccarat
  • No. of Game Providers: 83


Slots Portfolio 

Reload Casino features one of the biggest slot games selections among Canadian online casinos. It offers over 2,800 slots from dozens of providers. Play'n GO supplies the next-most slots here with 200+ titles. Red Tiger offers the next-most games with 175 titles.

Some of the popular games here include:

  • Arctic Fruits
  • Book of Dead
  • Cat Clans
  • Fire in the Hole
  • Immortal Romance Mega Moolah
  • King Kong Cashpots
  • Mental
  • Money Train 2
  • Razor Shark
  • The Bowery Boys
  • Viking Fall


Progressive Jackpots


This online casino doesn't have a specific "Jackpots" section. That said, you need to know what you're looking for ahead of time regarding progressive jackpots.

Reload Casino also features a "Must Go Jackpots" section. Must Go Jackpots are daily progressive prizes that must pay out by the end of the day (23:59 GMT).


Reload Casino Games


Table Games & Variants

This site doesn't offer a dedicated table game section. Therefore, you must sift through numerous slots to find baccarat, blackjack, roulette and poker variations. When looking, we found an interesting game called 10p Roulette. This roulette game only requires 10 pence (or $0.10) to play.

If you're into live casino gaming, then you'll want to check out the "Live Dealer" section. This area showcases many live casino games, such as Blackjack, Dragon Tiger, Monopoly, Speed Baccarat and Sweet Bonanza.


Range of Casino Software Providers

You can enjoy many quality games from over 80 software providers at Reload. Some of the notable game developers here are:

  • Ainsworth
  • Big Time Gaming
  • Evolution Gaming
  • Ezugi
  • Hacksaw Gaming
  • Just For The Win
  • NetEnt
  • No Limit City
  • Play'n GO
  • Pragmatic Play
  • Red Tiger Gaming

RTP and Betting Limits

Reload Casino offers a vast array of RTP figures and betting figures. As covered below much depends upon the chosen game.



As you may know, RTP determines how much a game pays out over time. For example, the average online slot offers 96.0% RTP, meaning it pays $96 for every $100 wagered.

Reload Casino offers plenty of online slots that pay over the industry average. Below, you can see some of the highest-paying games here:

  • Legend of 9 Suns - 98.98% RTP
  • Marching Legions - 98.12%
  • Abandoned Park - 98.10%
  • Desert Gem - 97.97%
  • Tiara - 97.83%

Like many online casinos, Reload features high-paying table games too. Some of its blackjack variations, for example, offer over 99.5% RTP. These games give you a strong chance to win money.


Betting Limits

Certain online slots here let you play for as little as $0.10 per spin. The average Reload Casino slot requires a minimum wager worth between $0.20 and $0.50 per spin.line slots

Most table games require a $1 minimum bet, although some live dealer games require a $5 minimum. The aforementioned 10p Roulette features the cheapest wager at $0.10 per round.

Desktop & Mobile Experience 

You can play at Reload Casino through a PC, Mac, iPhone or Android. As covered below, we used a PC and iPhone when reviewing this site and had a smooth experience with both.


Using the Reload Casino Website

The Reload Casino desktop version is relatively easy to navigate. We did experience a minor hiccup when looking for the Sign Up button. Most casinos put this option near the Login button, but Reload places it under the drop-down menu. We only needed 15 seconds, though, to figure this out.

The Games section could really use visible "Table Games" and "Progressive Jackpots" areas. If you click the Search (magnifying glass), however, you'll find a table games link.


Using the Reload Casino App/Site on Mobile

The Reload Casino app is only available in certain jurisdictions, such as the UK. You'll need to use instant mobile play when visiting reload from Canada, but don't worry the experience on mobile casinos is just as good as on desktop.

The Reload mobile website puts the Sign Up button in the middle of the page. That said, you won't need to look for the join option. You can access games and other sections through either the drop-down menu or magnifying glass (bottom of screen).

Banking Options and Payout Speeds

Payment OptionDepositWithdrawal Withdrawal Time
Apple Pay$20$202–3 days
Bank transfer$20$205–7 days
InstaDebit$20$203–5 days
Interac$20$202-5 business days
MuchBetter$20$201–2 days
Neteller$20$201-2 days
PayPal$20$201-2 days
Paysafecard$20$202–3 days
Skrill$20$201–2 days
Trustly$20$201–2 days

Where Can You Play at Reload Casino in Canada?

The Canadian government treats online gambling as a grey area and doesn't pay much attention to it. Therefore, you can enjoy Reload Casino from anywhere within Canada. Assuming certain provinces create regulated markets, Reload will likely apply for licensing in one or more of these jurisdictions.


Reload Casino Background and Reputation 


Company:White Hat Gaming
Address:85 St John Street, Valletta, VLT1165, Malta
Registration number:C73232 (Malta)
Regulation/license: 52894 (UKG); MGA/B2C/370/2017 (Malta)

Reload Casino is relatively new to the online gaming scene. However, the parent company White Hat Gaming has been operating since 2012. It runs dozens of well-known online casinos such as Dream Vegas and SlotNite Casino and has a strong reputation in the industry. For good measure, it has gained licensing in Malta and the UK.


Security & Trust

This gaming site protects users' information through Secure Sockets Layer (SSL) technology. It holds an SSL certificate from Amazon. Reload Casino provides further trust through its dual licensing in Malta and the UK. It's legal throughout Canada as well.


Mobile Slot Providers
Overall Slot Jackpots
Slot Wagering
Top Slot Game
Knight Rider Video Slot
Mobile Slot Games

Customer Support Information 


Customer Support Options:Live chat, email
Available Hours:24/7
Phone: N/
Email:Not provided (click relevant link to contact)
Available Hours:24/7

Responsible Gambling

Reload offers several tools to help players combat problem gambling. These tools include:

  • Daily, weekly or monthly deposit limits
  • Take a timeout for between 24 hours and 6 weeks
  • Track time spent on the Reload Casino website
  • Close an account by contacting customer support (a.k.a. self-exclusion)

Reload Casino also offers helpful tips and resources for those who are potentially struggling. For example, it provides contact information for GamCare and Gambler's Anonymous.

Deposit Limits Deposit Limits
Green Checkmark
Time Out Time Out
Green Checkmark
Stake Limits Stake Limits
Green Checkmark
Profit/Loss Totaliser Profit/Loss Totaliser
Green Checkmark
Self Exclusion Self Exclusion
Green Checkmark

Our Verdict

Reload offers a very good casino experience overall. It provides a weekly 10% cashback bonus, numerous games, quick withdrawals and no bonus wagering requirements. The main downsides include no regular welcome bonus and limited promotional variety. However, the weekly cashback and VIP program make up for these shortcomings.

Reload Casino FAQs:

Is it legal to play Reload Casino in Canada?

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What is the current Welcome Bonus at Reload Casino?

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Does Reload Casino have a Bonus Code?

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What payment options does Reload Casino offer?

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What is Reload Casino’s minimum withdrawal amount?

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Does Reload have a good selection of games?

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Is Reload Casino mobile-friendly?

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Is Reload Casino safe?

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What is the average withdrawal time at Reload Casino?

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Number of Casino Games
Overall Slots Jackpots
Total Live Casino Games
Total Payout %
Depends on the game

Reload Casino Information

📧 Email:

Support Hours:
📍 Address:
85 St John Street, Valletta, VLT1165, Malta.

Supported Platforms





Other Information


Software Providers





Play'n GO




Scientific Games



ELK Studios

Big Time Gaming


2 By 2 Gaming

1x2 Gaming

NYX Gaming Group


Blueprint Gaming

Booming Games


Nolimit City

Relax Gaming

Push Gaming

Pragmatic Play


Red Tiger


High 5 Games



Hacksaw Gaming

Other Game Providers



Oryx Gaming




Merkur Gaming

Games Global

Updated by GDC - Icon - Black - Info

Adam Kenny

Fact Checked by

Stephen Duffy
Last Updated Icon

Last Updated:  

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