PlayFrank Casino Review

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When PlayFrank came onto the scene in 2014, it sought to change the faceless image the industry had at the time. Offering a more friendly approach, this site now operates under the ethos that you are the most important person in the industry. To that end, you’ll find a ton of games, plenty of character and a selection of freebies all designed to make you smile when you sign up for one of the best Indian online casinos!

  • Great looking interface
  • Huge selection of games
  • Easy access to 450+ mobile games
  • Wagering requirements can be a little high
  • No mobile app

PlayFrank Casino Welcome Bonus

The welcome bonus at PlayFrank is generous, but it’s not as large as the gaming lobby. As a newbie, you’ll get up to ₹20'000 + 100 Free Spins on your first deposit thanks to a 100% multiplier. 

As a package, that’s a fair deal, but you will have to wager 35x any bonus cash and 40x any winnings gleaned from your free spins before you request a withdrawal. In comparative terms, these conditions aren’t excessive. However, it’s worth noting that they are at the upper end of the industry standard.

At PlayFrank you will truly never have a dull moment. There are free spins up for grabs on a daily basis in the Daily Challenges. Daily Challenges are bit-size experiences with a lot of fun and extra goodies. To have even more fun play the experience Tracks.

Despite not being one of the new online casinos in the market, PlayFrank makes sure it continuously develops. An example is Tracks, Tracks are PlayFrank’s new leveling system where you as a player can choose your own Rewards. Choose the Reward that you fancy, for example free spins, play the Free Spins Track. If you feel like getting extra bonuses, don’t worry, you just play the Bonus Track.

Game variety at PlayFrank Casino

As we’ve talked about some of the site’s best features already, let’s just dive straight into the games it offers. When it comes down to it, this is one of the largest gaming lobbies we’ve ever seen. During our review, we counted 860+ games which, even by our standards, is impressive.

In among the collection of free play and real money games (typically bets start from £0.10), you’ll find the slots, including Starburst, Immortal Romance, and more. You'll also find jackpot slots such as King Cashalot. Next to the slots you'll see table games like roulette, blackjack and casino Hold’em.

PlayFrank Casino User Experience

If you’re looking for an online casino that doesn’t take itself too seriously, stop reading right now, click on our sign up link and join PlayFrank. Much like Casumo, PlayFrank falls on the lighter side of the industry. Dotted around the site are miniature cyclops performing all manner of weird and wonderful stunts.

Now, you may ask why it’s worth noting a design feature like this. Well, in reality, it’s not if we’re simply focusing on the usability of the site. However, in a fairly homogenised online casino world where many platforms lack any unique charm, this little touch is impressive.

Of course, the images won’t help you find your favourite games, but they do make everything a bit more interesting. On top of this, it’s pretty easy to find what you’re looking for at PlayFrank. A sidebar gives you access to your account options, while the main gaming grid is topped by all the usual headings.

One thing that’s nice about this interface is its filters. Instead of forcing you to scroll through hundreds of options, you can highlight products from your favourite software suppliers. With one of the largest selections of games in the industry, this is a definite plus point.

PlayFrank Casino Software Providers

PlayFrank hasn’t hitched its wagon to a single software provider. Instead, when you login, you’ll find the latest games from a few different developers. Naturally, when you have access to games from multiple suppliers, you get more options to choose from and that’s certainly true at this site.

Although it doesn’t have the same cohesive feel as a single-supplier site, the team at PlayFrank hasn’t gone overboard with its partnerships. By sticking to top-tier producers such as NetEnt, the team has ensured you get a myriad of options that don’t feel too disconnected or disjointed.

PlayFrank Casino Payment Methods

PlayFrank Casino offers a generous amount of payment methods for both deposits and withdrawals and is one of the best skrill casinos in India. When you head to the ‘Cashier’ section, take your pick of the variety of popular payment options on offer, including:

  • Debit cards, like Visa and Mastercard
  • E-wallets, like EcoPayz,Euteller, Skrill, Kiwi, iDeal,
  • Prepaid cards, like PaySafeCard and Astropay Card
  • Bank Transfers
  • And many more

PlayFrank guarantees that withdrawal requests will be dealt with within 24 hours. However, the time funds take to reach your account will depend on the payment platform you use. While e-wallets offer speedy withdrawals, taking up to 48 hours to process, other methods like debit cards can take up to six working days. The minimum withdrawal limit is set at 1000 INR.


Payment Method Deposit Amount Withdrawal Amount Withdraw Time
PayPal10 min - 1-3 Days

PlayFrank Mobile Casino 

PlayFrank hasn’t entered the mobile app arena yet, but that really doesn’t matter because its online site has been optimised to work at all screen sizes. In fact, by taking this approach, PlayFrank has gained two advantages over those that only offer mobile casino apps. The first benefit is that you can ante-up from any device.

Apps are great in terms of accessibility, but only if you have the right device. Secondly, mobile sites are typically better stocked than apps. Because the developers don’t have to worry about things such as storage space, the number of games is still impressive. Indeed, when you join, you’ll get access to more than 450 games.

Moreover, to help make navigating the site even easier, each category has its own “highlights” banner. In practice, this means is that you can swipe across one of the banners and get a quick overview of a category’s top picks before loading up a much larger selection of games.      

Mobile Slot Providers
Overall Slot Jackpots 30+
Slot Wagering
Top Slot Game
Mobile Slot Games 754

PlayFrank Casino Customer Support

A detailed FAQ section will answer most questions and queries you have related to your PlayFrank Casino experience, with helpful topics on submitting documentation, bonuses, deposits, withdrawals, game information, and more. Yet, if your problem is not covered here, you can alternatively contact the friendly and professional customer service team in the handy live chat feature between the hours of 08:00 – 00:00 CET.

The customer support ethos at PlayFrank is CARE (Customers Are Really Everything). In our experience, the team went out of their way to provide speedy answers via live chat and responded within 24 hours via email. Still, we would have liked to have seen 24/7 live chat, and dedicated phone support. Especially if PlayFrank Casino believes that customers are everything.

PlayFrank Casino VIP Program

PlayFrank Casino boasts a strong VIP Program that rewards punters every step of the way. With your first wager and all the ones that follow, you start accumulating loyalty points that will see you climb the casino’s social ladder. In total, you have seven loyalty levels to reach, with each level throwing more freebies and perks your way. Upon levelling up, you can scoop rewards such as:

  • Sunday Free Spins
  • Birthday Bonuses
  • Faster withdrawal times
  • Higher deposits and cash-outs
  • Access to tournaments of live casinos
  • Personalised account manager
  • Personalised Offers

Accumulate points and you will make your way through the Newbie, Bronze, Silver, Gold, Platinum, Premium and Prestige levels.

Available Hours:8am to 00.00 am CET

Responsible Gaming Features at PlayFrank Casino 

PlayFrank Casino takes responsible gambling seriously and offers players support in a variety of ways. On the site, you can find links to NetNanny, Gamlock, GamCare and Betfilter to help you gain control over your gambling habits. Other sitewide responsible gambling tools include self-exclusion, reality checks, cool-off periods and deposit limits.

Deposit Limits Deposit Limits Red X
Time Out Time Out Red X
Stake Limits Stake Limits Red X
Profit/Loss Totaliser Profit/Loss Totaliser Red X
Self Exclusion Self Exclusion Red X

Our Verdict

PlayFrank does a good job of creating an entertaining online experience. The interface is light, bright and quirky, while the gaming lobby is packed with options. Even though the bonus conditions are a little on the high side, the average player won’t find it too tough to squeeze out some extra value when they play!

Visit PlayFrank Casino

PlayFrank Information

Number of Casino Games
Overall Slots Jackpots
Total Live Casino Games
Total Payout %

Support Hours:

8am to 00.00 am CET


Suite 10, Level 4, Portomaso Business Tower, Vjal Portomaso, St.Julians, STJ 4011, Malta

Supported Platforms:

Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows

Payment Methods


Software Providers




NextGen Gaming

Play'n GO




ELK Studios


NYX Gaming Group

Games Global


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