Reviewed By Adam Kenny
The term Shangri La is often used to describe a mythical place where life is close to perfect - so of course we were optimistic about Shangri La Casino! We’re pleased to say that they lived up to the expectations, in supplying an excellent online casino experience for players around the world, including New Zealand.
Having been in business as a trusted land-based casino in parts of Europe for many years, Shangri La now brings a selection of over 500 casino games, plus live dealer tables and sports betting to the best online casino market. They’re licensed in Curacao and promise a safe, secure and fun experience for all players.
|Strong game variety||New Zealand Dollars not available as a currency, you can use euro instead|
|Excellent range of bonuses and promotions for active players|
There are two different welcome bonuses at Shangri La - one for sports players and one for casino players, so be sure to select the casino bonus when you go to make your first deposit. The casino welcome bonus consists of a 100% match up to a huge €500, plus 500 spins on the slot Book of Dead. Both the bonus and spins come with wagering requirements of 30x.
There are lots of different promos available to Shangri La Casino New Zealand customers, so be sure to check out the promotions section as soon as you’ve logged in. Every day, you’ll have a chance to win a special prize like free spins and there are also regular offers like 10% cash back on losses and a weekly 10% casino bonus to keep your play interesting. In addition, there are sometimes extra promotions on certain days, for example you might be able to claim free spins on a Monday or take part in an exciting tournament.
Shangri La is proud to boast a variety of over 500 different pokies, from top providers like Microgaming and NetEnt. In addition, they offer a diverse range of live dealer favourites like blackjack, baccarat and roulette, as well as scratch cards, table games and video poker, so the entire realm of online casino games is thoroughly covered here!
The live casino element is a big feature of Shangri La. If you can think of a live casino game, chances are you’ll find it here, amongst the offerings from Evolution Gaming. All the classic games are available, from roulette and blackjack to various kinds of poker. In addition, there are some fun gameshows and a whole section dedicated to speed games, like speed roulette and speed blackjack. The live casino is fully immersive and features professional dealers, paired with HD streaming for a fantastic experience.
The Shangri La Casino site finds a good balance between being simple and straightforward, and having some of those added extras that keep distinguish it from other great online casinos. When you’re logged in, you’ll be able to see your balance or access the cashier by clicking on the profile icon at the top of the page and you can also access help or the promotions section with just one click.
The best place for you to be is the casino section, as this is where you’ll find all the slot games. There are also different sections for live casino, sports betting and in-play betting. Within the casino section, you have a few options for viewing games - either browse all of them at the same time, or refine your choice by several distinct categories, like jackpots, popular pokies and drops & wins. Players in New Zealand also have the possibility to preview the games by playing in demo mode before deciding to play with real money.
If you’re wondering how Shangri La New Zealand Casino compares to other mobile casinos on the market, we tried both options offered: to play directly on their mobile site using your usual browser on your iOS or Android device, or alternatively if you’re an Android user, you can also choose to download the app. This can be done directly from the website when you’re on mobile, you don’t need to visit the Play Store. Both the app and the browser version offer an excellent experience, made up of highly optimised games, as well as a responsive site layout and navigation.
The three top ways for players in New Zealand to transact at Shangri La is via bank card, crypto currency or the e-wallet ecoPayz. Crypto currencies offered include Bitcoin, Lifecoin, Etherum and Ripple. No matter which method you use, the minimum deposit amount is €10 and the maximum is €2,000 per transaction if you’re using Euro. This translates to roughly $17 to $3300 NZD, depending on the exchange rate at the time.
You can use the same methods to withdraw. E-wallets and crypto currency withdrawals are quick, while bank card payments may take 5 - 7 working days to show in your account.
Shangri La has an immense variety of different slot games, ranging from all of the world’s top favourites, to some exciting surprises. There are tonnes of top pokies like Buffalo King Megaways, Great Rhino and Fire Joker Freeze, as well as lots of new slots being added all the time - have a go at Fate of Fortune, Deep Descent and Joker Clover.
The remarkable thing about Shangri La Casino is that they work with so many different game providers, so you’re really spoiled for choice and you’re certain to find a game you haven’t played before! We love all the exciting themes and characters - so whether you love adventure themes, classic pokies, or animal-themed slots, you’ll easily find the one for you. Lots of the pokies also have distinctive features or unique ways to win. For example, there are multiple Megaways slots, where your ways to win are always changing, plus several pokies like Sweet Bonanza and Wolf Gold feature drops and wins. Keep an eye out while playing because you might also meet some special bonus rounds, where free spins could boost your winnings!
You can check the payout rate or RTP within the info section once you’re inside each game. This refers to the percentage of money staked on a game that should return to players over time, and at Shangri La Casino it ranges from the mid-90s for games like Sweet Bonanza, to the high 90s for pokies like Joker Strike and 1429 Uncharted Seas, as well as some of the table game options like blackjack.
If you’re big on jackpots, you’ve come to the right place. There are dozens of jackpots available and the majority of these are more unique games that you might not have seen before - be sure to have a go at some of the top jackpots like 40 Burning Hot, 100 Super Hot and Blue Oceans. Many of these slots offer multiple jackpots, the smaller of which drop more regularly, however, the larger ones can go up to seven figures!
As you would expect, Shangri La works with some of the world’s top providers, to offer excellent game selection. The live casino is powered by Evolution Gaming, plus the pokies come from top names in the business, like Microgaming, Quickspin and NetEnt, as well as smaller studios like Spribe, Swintt and Wazdan. Overall, there are more than 30 different providers represented here.
Signing up for your account is done in four steps, but it won’t take long at all. You’ll need to provide the details you’d like to use for logging in, like your email address, username and password; then your name and date of birth; address; and accept the T&Cs. You’ll also select your currency at this point and unfortunately you can’t play in New Zealand Dollars, so Euro is your best option.
The FAQs section at Shangri La is comprehensive and covers a lot of the questions you might encounter when playing, for example payments, verification and general bonus T&Cs. If you do need to get in touch with the support team, the great news is that they’re available to help you 24/7! The quickest and best way to get in touch is via the live chat function, which can be accessed via the icon in the bottom corner of your screen. We found that response times were very prompt and if the agents couldn’t answer your query, they would escalate it to a supervisor. If you’d prefer to get in touch via email, you can also do so 24/7.
The VIP program at Shangri La Casino is very bespoke, so you won’t find details of it on the website, but top players can look forward to a personal account manager, exclusive VIP offers and promotions and even a special website!
Shangri La definitely places responsible gaming high on their agenda. You can access the responsible gaming page via the footer of the site and this section gives some information on how you can maintain control and identify problems, as well as details the tools and features available to help players control spend. These tools include limits on your deposits, losses, wagering and session time (which can be done via your account section), as well as self-exclusion, account closure and getting help from external organisations.
If you’re looking for a utopian place to enjoy a relaxed atmosphere while playing some of your favourite games, Shangri La Casino is the right place for you. The wide variety of games and the regular promotions are huge selling points, plus we’re pleased to see the inclusion of modern payment methods, like crypto currencies. There are a few improvements that could be made, for example we’d like to see the introduction of the New Zealand Dollar as a payment method, but we’re certain that extras like that will come with time. For now, there sure is a lot to look forward to when you play at Shangri La Casino.
You’ll need to withdraw at least €20 per transaction, which is roughly $34 NZD, but you might need to check the exchange rate on the day to be certain.
Shangri La boasts a great selection of more than 500 different games. All of the top slots are available, as well as lots of live dealer tables and a good selection of table games, scratch games and video poker.
You can choose to play at Shangri La Casino using your usual mobile browser, for a totally optimised experience. Alternatively, if you’re an Android user, you can download the app directly from the Shangri La website.
Being a fully licensed online casino, which operates using a secure website, you’re guaranteed that your experience at Shangri La Casino will be totally safe and secure. They also have a number of responsible gaming tools available for players.
The time it takes for your withdrawal to reach your account may vary a little, depending on the method you choose. For example, e-wallets and crypto currency tend to be very quick, while bank card payments may take 5 - 7 working days to process.
"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."
Reviewer since February 2019