Lucky Spins packs a library of 5,000+ titles, featuring everything from brand-new releases by industry-leading providers to iconic pokies still popular today. Promotions run weekly and cover everything from free spins to tournaments and cashback. You’ll also find full mobile compatibility at this online casino and flexible banking options. However, if you are looking for rewards for regular play, there is no VIP program.
Lucky Spins is a White Star B.V.-owned online casino that has been in operation since 2022. Following some digging, I found that the online casino is covered by a Curacao Gaming Control Board licence (OGL/2023/159/0076).
Awaiting new players is an epic deposit bonus comprised of bonus cash and a heap of free spins, which pay out 100 free spins for each of your first five days on-site.
You are not required to use a Lucky Spins Casino bonus code. Instead, you will need to activate the bonus before making your first deposit.
All bonus cash, whether it is from the match deposit or won via free spins, is subject to 35x wagering on the bonus amount only. Plus, you get seven days to convert your free balance into real money. It's certainly better than other casinos I've seen, which only give you three days to play through your bonus and a 50x to 80x rollover.
If you like the look of this offer, I recommend taking a closer look at the game weights before you jump in. In general, slots contribute 100% towards the wagering requirement, while most RNG table and live dealer games contribute 10%. The casino excludes all progressive jackpot slots, crash and mine games.
Claiming the welcome bonus is a no-brainer if you are looking for fair wagering requirements, a large amount of free spins and no cap on the amount you can convert into withdrawable cash. As a result, Lucky Spins competes with the best online casinos that payout in New Zealand.
✔️ Fair Wagering Requirements - All of the bonus cash is subject to 35x wagering requirements, which is pretty much spot on the industry average
✔️ Huge Amount of Free Spins - New players will receive 500 free spins over their first five days on-site
✔️ No Bonus Cap - There is no cap on winnings derived from this bonus
✔️ This is a welcome bonus that has mass appeal, with both bonus funds and a large amount of free spins on offer
There’s a strong lineup of ongoing bonuses that includes reloads, free spins and cashback. I particularly enjoyed beginning my week with the special Kiwi Mondays reload bonus, awarding free spins with a deposit match simply for logging on. As the clock ticks over to Tuesday, a cashback on any losses accrued over the next 24 hours kicks into action.
To add to the fun, cash wins that are paid directly into your real money balance are always a possibility if you opt in and play games that are part of the daily prize drops and leaderboards courtesy of Pragmatic Play's Drops & Wins promo. However, as good as all this sounds, I do have one quibble, and that is the lack of a VIP loyalty program.
Lucky Spins supports a good variety of deposit and withdrawal options available to Kiwi players. There are traditional options like bank cards and eWallets like Skrill, MuchBetter and Neteller, while the casino also supports a handful of cryptocurrencies (BTC, ETH, BCH, XRP, USDT, LTC).
The minimum deposit is NZ$20, while the maximum depends on the payment method. From my experience, deposits hit my bankroll instantly and they were always free. As for chasing out, Lucky Spins processes withdrawals within 24 hours but can take up to 48 hours. However, for me, withdrawals were always approved within 12 hours.
A one-time Know Your Customer (KYC) check is required before you can request a withdrawal. You're required to upload documents that verify your identity and address.
While completing these checks can be a hassle, they’re handled within 24 hours, which is fast for a relatively new online casino.
Lucky Spins is host to a game library with over 5,000 real money games at your fingertips.
A win for slot fans is the fact that the casino's game collection focuses heavily on pokies.
The library includes everything from fruit-style classics and Megaways games to slots with colossal symbols, Bonus Buy options and fixed jackpot features.
As for Hot titles, Fire Joker, Rich Wilde and the Book of Dead, Sweet Bonanza and Wanted Dead or a Wild were paying out the highest RTPs at the time of this review.
If you're a big fan of real-time, authentic land-based-style casino action, Lucky Spins has certainly got you covered with 400+ live dealer tables currently available on-site.
Powered by premium providers Evolution Gaming, Ezugi, OnAir Entertainment, Pragmatic Play Live and Stake Logic, you will find hundreds of live blackjack and live roulette tables complemented by a healthy dose of live baccarat, live poker and live game show games.
While there isn't a similar option for iOS players, players using Android devices can download the Lucky Spins Casino mobile app.
I tested the app myself and found it includes all the same features as the mobile-optimised browser version.
However, I did find the app provided a more stable mobile experience and having one-click access via the homescreen always adds a touch more convenience.
I have mixed feelings about the customer support options available at Lucky Spins.
My main complaint is that while support is provided 24/7 via live chat, you're not instantly connected to a support agent. Instead, you have to navigate several chatbot questions before a live agent takes over.
Other support options include email and an FAQs section that provides information about a range of topics such as bonuses, account verification and withdrawals.
Lucky Spins does offer some responsible gambling options.
You can contact the customer support team to request a timeout or self-exclude from real money or crypto gambling.
However, you will not find deposit or loss limit settings under your account, which I feel all online casinos should offer by default.
While there are plenty of positives to highlight for Lucky Spins Casino, there are a few negatives that I will delve into below.
The lack of an iOS app is obviously disappointing for iPhone users who would prefer to play via a mobile app.
While you will find a number of fixed jackpot slots on-site, Lucky Spins does not currently offer any classic progressive jackpot slots.
You will find plenty of promotions for existing players at this casino, but they do not currently offer a VIP program to reward loyal players.
When contacting live chat, you will need to navigate your way through numerous chatbot questions before a live agent will help you.
Overall, there is a lot to like about Lucky Spins, with an eye-catching double welcome bonus giving you access to more than 5,000 online casino games.
A real highlight for me is their live casino collection, which offers 400+ live dealer tables from premium providers.
There are a few holes in their offering, with the lack of an iOS app, jackpot slots or a VIP program being obvious potential areas for improvement.
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