Grosvenor Casino Review

Author Image Written by Adam Kenny GDC - Icon - Black - Info
Date Icon Last Updated: 

Grosvenor Casino is part of RIGL (Rank Interactive Gibraltar Limited), which is widely regarded as one of the world's premier leisure and entertainment organisations. Grosvenor Casino operates more than 50 physical venues across the UK, as well as the online offering which allows players to take advantage of the full Grosvenor experience from the comfort of their homes. 

Grosvenor offers hundreds of different slot games, a live casino, jackpots and sports betting.

Grosvenor Casino is licensed and regulated by the UK Gambling Commission and operates a fair and safe operation to ensure that all players have the best possible experience.

Grosvenor Pros & Cons

Excellent mobile apps
Highly reputable brand
Live chat not available

Grosvenor Casino Welcome Bonus

Grosvenor Casino offers a simple, but multi-layered welcome bonus to new players. You’ll need to deposit at least £20 in your first transaction and you will receive a 100% bonus up to £20 in bonus cash. Additionally, you’ll get an extra £10 bonus - you can choose between bonus spins for slot games and a live casino bonus here. At the same time, you’ll get an exclusive “double the odds” offer on Grosvenor Sports and if you spend £20 in a Grosvenor Casino, the casino will match it.

To withdraw the bonus and any winnings, you must wager the bonus amount 25x. General terms apply, but most slots contribute 100% towards the bonus total. The £20 bonus is subject to wagering requirements of 5x and the £10 bonus is subject to 10x wagering requirements.

Promo Codes and Promotions offered by Grosvenor Casino

Most of the promotions at Grosvenor Casino are directed at sportsbook players, but there are also many casino and live casino promotions available. In the live casino, you can look forward to unlimited in-game cash prizes on selected nights, while slots players can claim the new “Bonus Plus” offer, where you’ll be given bonuses with absolutely no wagering requirements. You won’t need a promo code and you’ll find your bonus within your account section if you qualify.

You can also claim a £30 bonus to use at Grosvenor online casino when you sign up to the new Grosvenor One account. Elsewhere, Grosvenor runs regular Game of the Week promos, featuring free money on selected slots. Weekly giveaways give you the chance to win £1,000 cash or Bonus Plus rewards whenever you play table games and slots.

There are over 250 games available at Grosvenor Casino. While the selection is dominated by online slots, there are various table games. There’s also a great live casino from Evolution Gaming, where you can enjoy live dealer games like blackjack, roulette and gameshows. 

There is also a good variety in its offering of table games - you can play roulette variations like 20p Roulette and European Roulette, plus Players Suite Blackjack, 3 Hand Low Stake Blackjack and Multihand Blackjack. If you’re a keen poker player, have a go at Grosvenro’s video poker room where you can play top games like 3 Card Brag, Jacks or Better and Ten Play Poker.

Grosvenor Live Casino

Grosvenor Casino offers an excellent selection of live casino games, powered by the experts at Evolution Gaming. Here you can enjoy all of the classic casino games, like blackjack, roulette, baccarat and poker, as well as a variety of gameshow-style games. Betting limits here range from 20p, all the way up to £10,000 and there are dozens of different tables where you can enjoy your favourite games.

Desktop/Mobile Experience at Grosvenor Casino

The first impression of the Grosvenor Casino site is one of luxury and interactivity. There’s so much going on - it’s a real hive of activity similar to being in a traditional casino!

You can use the icons at the top of the page to navigate between the slots, live casino, sports betting and jackpots sections and within each section you can refine your selection further. For example, in the slots section, you can browse categories like feature slots and new titles. There are also interactive graphics throughout the site, bringing you the latest information on new games, exclusive promotions and more.

The search function is easy to use and shows all games matching any of your search terms, so you’re often able to see similar games at the same time. Another feature we like is the info link associated with each game, where you can view details like the minimum and maximum stakes, maximum payout, pay lines, special features and a summary of how to play.

If you love playing on mobile, you can do so by visiting the Grosvenor Casino website directly using your usual browser on your iOS or Android device, but we recommend using one of the Grosvenor Casino apps. There is a whole suite of different apps, each dedicated to a certain product - you can download the casino app, live casino app, sports app or poker app. The apps offer a smooth, native experience where you can enjoy HD graphics and quick loading times across all of your favourite games.

Payment and Banking Methods Available at Grosvenor Casino

Grosvenor Casino offers all of the major payment methods, including Visa and Mastercard debit cards, e-wallets like Skrill and Neteller, as well as direct bank transfers. You’ll need to deposit at least 5 in each transaction. 

You’ll need to withdraw at least £10 in each transaction and you can use all of the same payment methods. Funds may take 3 - 5 working days to reflect in your account if you use your debit card for withdrawals. Both deposits and withdrawals are subject to a £15,000 limit, but you can contact customer support to help process larger withdrawals.

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdraw Time
PayPal
PayPal
£5 Min
£5 Min - £15,000 Max
3-5 Days
MasterCard
MasterCard
£5 Min
£5 Min - £15,000 Max
3-5 Days
Visa Electron
Visa Electron
£5 Min
£5 Min - £15,000 Max
3-5 Days
VISA
VISA
£5 Min
£5 Min - £15,000 Max
3-5 Days
Paysafecard
Paysafecard
£10 min
-
-
PayByPhone
PayByPhone
£10 min
-
-
Apple Pay
Apple Pay
10 min
-
-

Grosvenor Casino Slot Games

Grosvenor Casino offers hundreds of different slot games from top providers like NetEnt so you’re assured the very best quality. Of course, all of the fan favourites like Starburst and Rainbow Riches are here, but there’s also lots more to look forward to.

Try out some of the new and exclusive titles like Chocolates and Jammin’ Jars, featured games like Hex Breaker and Fishin’ Frenzy, or classic games like Cleopatra or Book of Ra. In addition, there’s a handy “top 20” category where you can view the best games of the moment. Here you’ll find jackpot slots, classic games and all your favourite characters.

A Megaways slot is a great way to increase your chances of a win - Grosvenor Casino offers lots of these, including Rick and Morty Megaways, Eye of Horus Megaways and Gonzo’s Quest Megaways. While playing your favourite slots, look out for exciting features like bonus spins, bonus rounds and multipliers, to keep your play interesting.

The Grosvenor Casino minimum bet amount varies depending on the slot you choose, ranging from 10c to £100 or over.

Payout Rates at Grosvenor Casino

The payout rate (Return to Payer percentage) varies a little depending on the game you choose to play, but most range from around 94% to 97%, with a few being a little higher. You’re more likely to find higher RTP games amongst live casino games and table games like online blackjack and roulette.

Software Providers

To ensure top quality and great variety, Grosvenor Casino works with top providers like NetEnt and Evolution Gaming, as well as some smaller game studios like Push Gaming, Big Time Gaming and Novomatic.

Mobile Slot Providers
42
Overall Slot Jackpots
242
Slot Wagering
5x
Slots
387
Top Slot Game
Book of Dead
Mobile Slot Games
387

Grosvenor Casino Customer Support

Grosvenor Casino has integrated information and FAQs across the site, so wherever you are, it’s easy to find answers to your questions. For example, all the FAQs related to jackpots are found directly on the jackpot page. 

If you need to get in touch with the customer support team, you can simply open up the live chat window and speak to a representative in real time. Live chat is available from 8 am to 10.30 pm every day. Alternatively, you can get in touch via phone (9:30 am - 5:30 pm, Monday - Friday) or email.

Social:
Available Hours: 08:00 – 23:59 GMT
Phone: +08 000 831 990

Grosvenor Casino VIP Program

A lot of the Grosvenor VIP program offers are geared towards casino and poker players, for example, you’ll earn special cashback offers; your live casino hosts will offer special promotions like cash prizes while you play; and you’ll get invited to exclusive events. 

Additionally, there’s a loyalty program where you’ll collect points and get special offers both online and in the physical casinos. Online offers include cashback on losses, free bets on sport and free poker tickets.

Grosvenor's Black Card is a VIP privilege that can be used online or in person. You receive enhanced Play Points every time you gamble and get access to a personal account manager. You will also receive exclusive in-casino promotions, which is perfect if you visit a land-based Grosvenor casino.

Responsible Gambling Features at Grosvenor Casino

The responsible gaming section can be found in the footer of the site and is a link to an external microsite for the whole group of websites. Here you can read about the responsible gaming policies, tools and features available to help limit spend and ways to help you stop gambling completely. 

Within your account section you can set your limits, which can be lowered at any time, but increasing your limits takes 24 hours. You can also choose to take a time out to have a break from using the site, or you can self-exclude in order to completely block access to your account.

Deposit Limits Deposit Limits
Green Checkmark
Time Out Time Out
Green Checkmark
Stake Limits Stake Limits
Green Checkmark
Profit/Loss Totaliser Profit/Loss Totaliser
Green Checkmark
Self Exclusion Self Exclusion
Green Checkmark

Our Verdict for Grosvenor Casino

With so many years of experience within the traditional and online casino world, Grosvenor is a household name in the UK so rest assured that you’re getting the very best quality when you play here. There are lots of different offers and promotions to look forward to, an optimised desktop and mobile experience and of course the best variety of slots.

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Features

Our Rating
84
Number of Casino Games
503
Overall Slots Jackpots
242
Total Live Casino Games
69
Total Payout %
95.75%

Grosvenor Information

📧 Email:

Support Hours:
08:00 – 23:59 GMT
📍 Address:
Statesman House Stafferton Way Maidenhead SL6 1AY

Supported Platforms

Android

App

Desktop

iPhone

Mac

Mobile

Tablet

Windows

Other Information

Social:

Software Providers

IGT

Novomatic

NetEnt

Microgaming

Evolution

Odobo

NextGen Gaming

Play'n GO

Quickfire

Bede

Kambi

Endemol

Barcrest

Big Time Gaming

Lightning Box

NYX Gaming Group

Blueprint Gaming

Aristocrat

Pragmatic Play

Bally

Red Tiger

Other Game Providers

Slingo

Games Global

FAQ

What is Grosvenor Casino’s minimum withdrawal amount?

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Does Grosvenor Casino have a good selection of games?

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Is Grosvenor Casino mobile friendly?

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Is Grosvenor Casino a safe casino?

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What is the average withdrawal time at Grosvenor Casino Casino?

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Please note the following terms and conditions of Grosvenor
New customers. Max £10 (exc. PayPal). 100% Odds Boost Token. Keep it fun - set your deposit limit. T&Cs apply.
Last Updated : February 6th, 2024

Updated by GDC - Icon - Black - Info

Adam Kenny

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