Launched in 2017, Casilando is an established UK casino that has a lot to offer new players.
Offering a well-designed casino platform, 2,000+ games and a generous double welcome bonus, they deliver a smooth user experience.
My in-depth Casilando casino review will take a closer look at everything this casino site has to offer.
Operated by White Hat Gaming, Casilando possesses a UK Gambling Commission licence - licence no. 52894.
This prolific casino operator has a large number of other UK casino sites, including 666 Casino, Barz Casino and Karamba Casino.
New players at Casilando are eligible to receive a double welcome bonus offering a 100% deposit-match worth up to £100 and 20 free spins.
There’s no Casilando bonus code required for this offer.
This welcome bonus has 35x wagering requirements.
Only specific slot games will contribute 100% towards clearing wagering - I would advise checking this on-site list before you claim the bonus.
The maximum bet size you can use while clearing wagering is £5.
While not one of the most generous offers I have reviewed, the Casilando welcome bonus is a decent way for new players to get started.
A 100% deposit-match bonus worth up to £100 is solid, while the 20 free spins to be used on the ever-popular Rich Wilde and the Book of Dead is a nice addition.
The 35x wagering across both components of the bonus is pretty much bang on the UK average.
While it may not jump off the page - this is a decent casino welcome bonus.
✔️ Solid Deposit Match Bonus: 100% up to £100 is a decent cash bonus
✔️ Top Slot Free Spins: Free spins for Rich Wilde and the Book of Dead will always be popular
✔️ This bonus should appeal to any player - with both bonus funds and free spins on offer
The Casilando bonus for new players is fantastic, but I was left feeling underwhelmed by the promotions on offer for existing players.
In keeping with its simple approach, the only notable promotion I could find here is a loyalty scheme, awarding you points for each wager you place that can then be exchanged for bonus cash.
Otherwise, the promotions page here is disappointingly barren.
Casilando impressed me yet again with the variety of payment methods it makes available. Debit cards are available as expected, as well as several e-wallets such as Skrill, Neteller and Trustly.
Unfortunately, PayPal isn’t offered here, which is my one minor complaint.
The minimum deposit and withdrawal amount sits at £10 for all payment methods.
Withdrawals from Casilando arrive within two working days on average, but some players have reported having to wait much longer.
Even though KYC checks are commonplace at both established and new casinos, Casilando doesn’t make it clear if and when these will happen. There were no prompts to upload identification when I signed up, and there isn’t any clear information on the site about verifying your identity.
That’s not to say it won’t happen – if you withdraw a large amount, for example, you may have to submit a piece of ID as verification. Casilando might also ask for proof of funds as well as proof of address, so be prepared.
Casilando offers a strong games library, with 2,000+ casino games available across slots, classic casino and live dealer games.
A very strong slot site, they offer thousands of premium slot games.
Their dedicated slots section houses a strong mix of new releases and old favourites.
A real highlight for me is their sizeable Megaways collection, which includes the likes of Big Bass Bonanza Megaways and MONOPOLY Megaways.
Another dedicated games section features a varied collection of 100+ progressive jackpot slots.
Provided by premium jackpot pools Jackpot King, King Millions and Mega Moolah, they boast numerous progressive jackpots that run into the millions.
While their live casino offering may be a little limited, you can be assured of quality with all of the titles provided by Evolution Gaming and Pragmatic Play Live.
Unusually, Casilando is an online casino who take RNG table games seriously, with 100+ static table games featured on-site.
Classic blackjack and roulette tables are complemented by a selection of video poker games.
Casilando offers 24/7 customer support via its live chat channel, which is reassuring to see.
I gave it a go myself after signing up, looking for clarification on the welcome offer terms. A human representative reached out and cleared up my query within five minutes, which is absolutely exemplary service.
Email support is also available around the clock, but the lack of a FAQs page is one major drawback to note.
Thankfully, Casilando’s responsible gambling page isn’t as stripped back as the rest of the site.
It’s made extremely clear how to make the most of the tools available to you, including deposit limits, reality checks and self-exclusion.
Casilando also links to external support organisations such as GamCare for further help if it’s needed, and they encourage players to reach out to customer support if they feel the need.
Here are a couple of things to consider before signing up:
With only around 45 live casino tables, Casilando falls well below the UK average.
This limited selection could make it difficult to find an available seat at popular games like live baccarat or live blackjack during peak times.
Casilando doesn’t have a dedicated mobile app for iOS and Android, but the mobile site admittedly works well enough.
While Casilando claim to process all withdrawals within two working days, we have seen a fair amount of players insisting this took far longer to process.
Beyond the double welcome offer, Casilando lacks any exciting promotions or ongoing offers for regular players.
Casilando might not be one of the most well-known UK casino brands, but it has plenty to offer.
The welcome package is a strong start, combining a deposit-match bonus with free spins to give new players extra value.
The platform is well-designed and easy to navigate, while the games library - which is led by an impressive range of jackpot slots - adds real depth to their offering.
However, there are numerous areas where this casino falls short. Live casino fans may be better off playing elsewhere, with the offering here quite limited, while the lack of a mobile app, ongoing promotions and slower withdrawal times also disappointing.
All in all, Casilando is a solid choice with potential, though there's still plenty of room for improvement.
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