Launched in 2018, Duelz Casino takes a fresh approach to online gaming with its unique fantasy-inspired 'duels' system.
This Malta-based casino has quickly made a name for itself, offering a gamified experience and a library of 2,000+ casino games.
My Duelz Casino review will highlight all the key features, while also noting a few areas for potential improvement.
Launched in 2018, Duelz Casino takes a fresh approach to online gaming with its unique fantasy-inspired ‘duels’ system. This Malta-based operator has quickly made a name for itself, offering a gamified experience, a library of over 2,000 games, and a strong focus on player engagement.
Our Duelz Casino review highlights several standout features, including 24/7 live chat support and a wide range of payment methods, though we also noted a few areas where the platform could improve.
Duelz Casino is operated by SuprPlay Limited and licensed by the UK Gambling Commission (licence no. 48695).
The platform has won innovation awards for its unique approach to online gaming, with their fantasy theme and competitive 'duels' system allowing to play against each other on classic UK casino games.
SuprPlay Limited also operates a number of other UK casino sites, including NYspins and VoodooDreams.
New players can claim a casino welcome bonus that offers both a 100% deposit-match bonus worth up to £100 and 100 free spins.
No bonus code is needed to claim this offer.
#ad. 18+. Gamble Responsibly. Gambleaware.org. 18+. New players in GB only. 100% deposit bonus up to £100. Min. deposit: £20. Max Bonus wins: £500. Max bet with active bonus: £2. Wagering requirement: 30x sum of deposit + bonus. 100 Free Spins applicable to Book of Dead only: 20 Free Spins per day for 5 days. Daily login required. Maximum Free Spins winnings: £100. Winnings credited as bonus money with a 45x wagering requirement. Game restrictions apply. Games contribute differently when wagering a bonus. First deposit only, no expiration date. Deposit bonus expiration: 30 days if not wagered. Free spins expiration: 3 days. One bonus per person/address/device/IP. Own payment methods only. www.gambleaware.org Full T&Cs apply.
The deposit-match bonus has 30x wagering requirements attached.
All slo games count 100% towards wagering, while table games will contribute significantly less.
The maximum bet you can wager while playing through wagering is £2.
The free spins bonus has a 45x wagering requirement.
A double welcome bonus is always a good way to get started at a casino - although, this is a casino bonus with significant strings attached.
With 30x wagering on the deposit bonus and 45x on the free spins, converting bonus funds into real cash will not be easy, while the respective win limits restrict the big-win potential.
✔️ Generous Deposit Match - A deposit match worth up to £100 is a generous start
✔️ Top Slot Free Spins - Your bonus free spins are to be played on Rich Wilde and the Book of Dead, one of the most popular online slots
✔️ This bonus is well-suited to all types of casino players, offering a generous deposit match alongside free spins on a classic slot
Duelz Casino offers ongoing promotions, including weekly cashback bonuses and seasonal campaigns.
The unique 'duels' system serves as the primary loyalty mechanism, allowing players to compete in challenges and climb leaderboards for rewards.
One standout feature is the weekly cashback offer, where all players who have made a loss that week receive a cash reward every Friday. Since all games on the site are included, it’s a generous and genuinely rewarding perk.
While there is no traditional VIP program, active players earn points and trophies through gameplay participation.
Regular promotional emails keep players informed about temporary offers and special events.
Duelz Casino accepts a wide variety of payment methods, including Visa, Mastercard, PayPal, Skrill, Neteller, MuchBetter, Paysafecard and Trustly.
Instant withdrawals are available to your PayPal or Skrill accounts, while more traditional methods can take up to five business days to be processed.
Like all new UK casinos, Duelz Casino requires casino KYC verification before processing withdrawals.
The verification process typically occurs before your first withdrawal request and involves submitting a UK government-issued ID, proof of address and payment method verification.
Standard documents include a passport or driving licence, a utility bill or bank statement and card photos.
Processing usually takes 24-48 hours once documents are submitted to the casino.
The casino may request additional documentation on larger casino withdrawals to be extra safe and secure, which can extend processing times.
Duelz Casino impresses with over 2,000 casino games from leading industry providers.
With 1,000+ online slots, Duelz Casino offers everything from classic fruit machines to modern video slots with different cash prizes.
Duelz Casino offers players a live casino section featuring 60+ tables powered by Evolution Gaming, OnAir Entertainment, Pragmatic Play and Stakelogic.
Players can enjoy live roulette, live blackjack, live baccarat and game show games like Crazy Time and MONOPOLY Live.
Unusually, Duelz Casino focuses on casual and table games.
Their extensive collection of casual games includes a number of crash, plinko and scratchcard games.
In addition to this, there are a varied range of classic blackjack and classic roulette RNG games featured, too.
Duelz Casino provides a 24/7 live chat feature support accessible through the website. Response times are typically quick, with knowledgeable support team agents handling queries professionally.
The Duelz online casino email support is available at support@duelz.com for more complex issues.
The FAQs section covers common questions about bonuses, payments and account management, which is especially helpful for new players.
Social media support is available through their Facebook page for additional assistance.
The online casino implements comprehensive responsible gambling measures, including deposit limits, loss limits, session time limits and cooling-off periods.
Self-exclusion options are available for six months, one year or permanently.
The platform partners with organisations like GamCare and BeGambleAware, providing easy access to support resources.
Here are a few key factors to consider before signing up:
While the 30x wagering requirements on the deposit-match are fine, I was disappointed to find the free spins came with 45x wagering attached.
A lack of an iOS or Android app is bound to be a disappointment to players who prefer to play via a mobile app.
While there are plenty of ongoing promotions available - including an excellent cashback offer - the lack of a classic VIP program is still a disappointment.
Duelz Casino offers a gaming experience that stands out from the crowd.
Its innovative duels system, paired with a striking fantasy theme and regular promotions, gives it a unique edge over many competitors.
The casino's extensive games library, covering both slots and live dealer tables, along with instant withdrawals were big positives during testing.
However, there are a few negatives to consider - the higher wagering requirements on the free spins welcome bonus, the lack of a mobile app and the absence of a traditional VIP program.
Overall, Duelz Casino is a fresh and distinctive choice in the UK market that I would definitely recommend to new players.
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