HotWins is a relatively new online casino in the UK, but it has already made a strong impression as a platform worth watching.
The casino boasts a robust gaming platform featuring thousands of premium slot titles, over 500 live dealer tables and a rewarding VIP program designed to recognise and reward loyal players.
In this in-depth review, I’ll explore every aspect of HotWins, taking a closer look at its games, features, and overall player experience.
HotWins Casino is operated by ProgressPlay - a prolific UK casino operator, who runs a number of sister sites, including Funky Jackpot and Monster Casino.
They are licensed and regulated by the UK Gambling Commission - licence no. 39335.
HotWins Casino offers a 100% deposit bonus worth up to £100, as well as 25 free spins.
Enter the promo code - GDC - to claim this bonus.
This welcome bonus has 50x wagering attached.
While a lot of slots contribute 100% towards wagering, not all do - so I would recommend checking before you start playing.
Stakes on live casino and classic table games will only contribute 10%, while video poker is only 5%.
At first glance, the HotWins bonus appears attractive, offering a generous deposit-match.
The inclusion of 25 free spins on a popular slot is a welcome extra.
However, the steep 50x wagering requirement significantly reduces the value of the offer, making it extremely challenging to turn the bonus into withdrawable cash.
✔️ Generous Deposit-Match - New players can claim up to £100 in bonus funds
✔️ Top Slot Free Spins - The free spins are for one of the UK's most popular slots, Big Bass Bonanza
✔️ This double bonus is well-suited to players willing to play through an above-average wagering requirement
This casino offers a range of constant promotions for existing players on their Promotions page.
Their wide range of offers includes:
They also have a rewarding VIP program - Choose Your Rewards.
You will collect points for completing certain missions, which can then be redeemed for free spins, deposit bonuses, bonus money and cashback.
HotWins offers a wide range of payment options, ensuring most players can find a method that suits their needs.
Available options include Apple Pay, debit cards, bank transfers, Neteller, Skrill and Paysafecard.
Withdrawals to debit cards can take up to seven business days to process, while e-wallet withdrawals are significantly faster, typically reaching your account within 24 hours.
The KYC process will take place at different times depending on how new casino players use HotWins casino.
If you deposit with a debit card, HotWins requires you to send proof of this card in order to process deposits and withdrawals.
When withdrawing to any payment method, you will need to provide proof of ID in the for of a photo ID or proof of address.
HotWins has made sure to cater to all players by offering a wide selection of more than 3,500 casino games.
This casino offers a massive slots library, with thouands of top slots featured on-site.
I especially liked their 'New Slots' section, which houses dozens of brand-new releases.
You will find 50+ jackpot slots at this casino.
While you won't find the premium names like Jackpot King and Mega Moolah, it is still a strong collection.
This includes titles provided by Age of the Gods.
Their live casino suite is seriously impressive, with 550+ live dealer tables available.
Provided by Evolution Gaming, Inspired and Playtech Live, you will find a huge range of live blackjack and live roulette tables, as well as plenty of live game show games.
HotWins provides 24/7 live chat support for its players.
You’ll initially be connected to an AI-powered assistant designed to resolve common queries, with human support agents available to step in for more complex issues.
In addition, the casino features a comprehensive FAQs section that covers a wide range of topics, from payment methods to account verification.
HotWins features a dedicated responsible gambling page, demonstrating its commitment to player safety and wellbeing.
Players have access to a range of responsible gambling tools, including deposit limits, wagering limits, loss limits, time-outs, reality checks and self-exclusion options.
All of these tools are easy to access and can be adjusted at any time, allowing players to stay in control if their gambling begins to feel unmanageable.
There are a few things to consider before you sign up:
A 50x wagering requirement on what is a modest welcome bonus is far too high, in my opinion.
This takes the shine off what is otherwise a solid double welcome offer.
Currently, they do not have a mobile app to download on iOS or Android devices.
During my time testing HotWins, I encountered a few minor technical issues.
One notable problem was the live chat button disappearing while I was actively speaking with a support agent. Although it reappeared after refreshing the page several times, issues like this can be frustrating.
While not major, small bugs such as these can detract from the overall user experience if they occur too frequently.
HotWins Casino is an exciting addition to the competitive UK online casino market.
The double welcome offer provides a decent introduction, although the 50x wagering requirement may put off some players.
The games library is a major strength, featuring thousands of high-quality slot titles alongside one of the most impressive live casino suites I’ve reviewed.
Another real positive is the wide range of ongoing promotions, complemented by the rewarding Choose Your Rewards VIP program.
There are a few minor drawbacks worth noting, including the lack of a mobile app and occasional site issues encountered during testing.
Overall, HotWins delivers a solid and engaging casino experience, with a strong games selection that should appeal to many new players.
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