Launched in 2019, Kong Casino is a popular casino site that has attracted a loyal following.
While not boasting the biggest games library - with 500+ casino titles - they clearly promote quality over quantity in what they have to offer.
On top of a solid slots catalogue, new players will find a user-friendly app and plenty of ongoing promotions.
My Kong Casino review will leave no stone unturned - highlighting everything this casino has to offer - the good and the bad.
Jumpman Gaming Limited runs Kong Casino, a company that operates over 80 other UK gambling sites, including Great Britain Casino, Simba Slots Casino and 777 Cherry Casino.
This online casino possesses a UK Gambling Commission licence (licence no. 39175), as well as one from the Alderney Gambling Control Commission.
New players can claim a 100% deposit bonus worth up to £200 and 50 free spins.
No bonus code is needed for this bonus.
This double welcome bonus comes with 65x wagering attached.
Not all games on-site will contribute 100% towards clearing this wagering, with table games and progressive jackpot slots not contributing whatsoever.
The maximum amount you can withdraw from the welcome bonus is equal to your lifetime deposits, up to a maximum of £250.
While this welcome bonus may seem generous on the face of it, the severe restrictions limit its appeal.
The 65x wagering on the bonuses is well above the industry average of roughly 30x, and makes turning this bonus into real funds a tricky task.
On top of that, the maximum win limit of £250 restricts win potential here, especially for players looking to make a big first deposit.
✔️ Small Minimum Deposit - You only need to deposit £10 to get a bonus reward
✔️ Top Slot Free Spins - The bonus free spins are to be played on the ever-popular slot, Big Bass Bonanza
✔️ This bonus is only suited to players willing to play consistently to clear the well-above-average wagering requirements
I loved the great mix of promotions for current users at Kong Casino.
You will get access to daily free spins, Drop & Wins, reload bonuses, voucher giveaways and access to tournaments that offer some great prizes.
While not offering a classic VIP program, they have a unique Trophy Rewards promotion. You collect trophies for completing challenges - every five trophies you unlock, you will unlock additional free spins.
Kong Casino allows users to add funds to their account through debit cards, Paysafecard, Pay By Mobile, PayPal, Neteller and Skrill.
Only e-wallets and debit cards are options for withdrawals.
It was disappointing to see that each payout carries a £2.50 fee, which is especially not ideal for people playing with smaller stakes.
Kong Casino processes withdrawal requests within 24 hours and it takes one to five business days for funds to reach your account.
All long-running or new online casinos with a UK Gambling Commission license require users have to verify the information they provide during registration.
Most of the time, you only need to do so at Kong Casino before you’re ready to make your first withdrawal. In certain circumstances, these KYC checks are necessary straight after registration.
All you have to do is upload a scan of some photo ID and proof of address. Kong Casino can take up to 72 hours to approve documents, but this only took a few hours for me.
Kong Casino offers a varied collection of 500+ casino games.
While their library is on the smaller side, you will still find most of the top slot games available here.
You will find plenty of fun themes and bonus features, keeping gameplay fresh and engaging.
They also have a decent mix of jackpot slot games, which can offer some huge payouts.
Kong Casino is constantly adding new games to their site, with a section dedicated to all the most recent releases.
Some of the most recent game releases included Athena's Glory, Chilli Poppers and Gold Factory.
Kong Casino offers an above-average live casino catalogue, with 100+ live dealer tables available.
The collection, which is provided by OnAir and Pragmatic Play Live, offers the usual mix of live blackjack, live roulette and live game show games.
While bingo games don't often feature too heavilt at UK online casinos, Kong Casino offers a strong mix of game variants.
You can play all types of fun bingo games, including 30-Ball, 80-Ball and 90-Ball Bingo games.
Kong Casino has a mobile app, which is available to download for Android and iOS.
While the app reviews are a mixed bag, after testing the iOS app for myself, I found it to be very user-friendly. Navigation was very simple, while the games offering mirrored what is available on the main website.
You’ve even got mobile-friendly payment methods like Pay By Mobile to quickly top up your account. If you don’t want to download the casino app, then you can just use the mobile website.
I was a little disappointed to discover that there’s no 24/7 customer support.
The live chat lines only open Monday to Friday between 9am and 4pm, which is quite restrictive for UK players.
I tested the chat and got a response within five minutes, which is about average. For email correspondence, you’ll need to wait up to two business days for a reply.
There’s also no phone support for Kong Casino.
Kong Casino outlines questions on its responsible gaming page that allow you to figure out if you’re playing safely.
Account restriction tools available through your account include deposit limits, take-a-break periods and self-exclusion.
Here are a number of factors to consider before signing up:
You’ll need to wager your bonus money 65x with the sign-up offer, which is quite hefty compared to other casinos in my experience.
While Kong Casino does feature a varied selection of jackpot slots, they don't include any premium progressive jackpot pools.
Adding the likes of Jackpot King or Mega Moolah would be a real plus here.
You will need to pay a £2.50 fee per Kong Casino withdrawal.
Customer support is currently only available between the hours of 9am and 4pm on weekdays - this is a real negative for me.
While I was impressed with their stream of regular promotions, Kong Casino does not currently offer a VIP program.
Reviewing Kong Casino was something of a rollercoaster, with a fair share of highs and lows.
The welcome bonus is difficult to recommend, with the 65x wagering requirement making it tough to convert bonus funds into real cash.
In terms of games, the library is limited to 500 titles, but the quality is impressive - covering slots, live casino and even bingo.
One highlight is the variety of promotions on offer, including daily free spins, reload bonuses and tournaments with exciting prizes. The mobile app is another plus as it is among the better ones I have reviewed.
However, Kong Casino does also fall short in a number of areas. The lack of 24/7 customer support, absence of a VIP program and the presence of withdrawal fees are all points of disappointment.
Overall, Kong Casino is far from perfect, but it does have enough positives to appeal to some casino players.
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