Reviewed By Adam Kenny
When PlayFrank came onto the scene in 2014, it sought to change the faceless image the industry had at the time. Offering a more friendly approach, this site now operates under the ethos that you are the most important person in the industry. To that end, you’ll find a ton of games, plenty of character and a selection of freebies all designed to make you smile when you sign up to this online casino!
The welcome bonus at PlayFrank is generous, but it’s not as large as the gaming lobby. As a newbie, you’ll get up to £100 and 50 free spins on your first deposit thanks to a 100% multiplier. On your second deposit, you can bank as much as £200 and 50 free spins. Finally, when you make your third deposit, you’ll earn 100 free spins.
As a package, that’s a fair deal, but you will have to wager 35x any bonus cash and 40x any winnings gleaned from your free spins before you request a withdrawal. In comparative terms, these conditions aren’t excessive. However, it’s worth noting that they are at the upper end of the industry standard.
At PlayFrank you will truly never have a dull moment. There are free spins up for grabs on a daily basis in the Daily Challenges. Daily Challenges are bit-size experiences with a lot of fun and extra goodies. To have even more fun play the experience Tracks.
Tracks are PlayFrank’s new leveling system where you as a player can choose your own Rewards. Choose the Reward that you fancy, for example free spins, play the Free Spins Track. If you feel like getting extra bonuses, don’t worry, you just play the Bonus Track.
As we’ve talked about some of the site’s best features already, let’s just dive straight into the games it offers. When it comes down to it, this is one of the largest gaming lobbies we’ve ever seen. During our review, we counted 860+ games which, even by our standards, is impressive.
In among the collection of free play and real money games (typically bets start from £0.10), you’ll find the slots, including Starburst, Immortal Romance, and more. You'll also find jackpot slots such as King Cashalot. Next to the slots you'll see table games like roulette, blackjack and casino Hold’em.
If you’re looking for an online casino that doesn’t take itself too seriously, stop reading right now, click on our sign up link and join PlayFrank. Much like Casumo, PlayFrank falls on the lighter side of the industry. Dotted around the site are miniature cyclops performing all manner of weird and wonderful stunts.
Now, you may ask why it’s worth noting a design feature like this. Well, in reality, it’s not if we’re simply focusing on the usability of the site. However, in a fairly homogenised online casino world where many platforms lack any unique charm, this little touch is impressive.
Of course, the images won’t help you find your favourite games, but they do make everything a bit more interesting. On top of this, it’s pretty easy to find what you’re looking for at PlayFrank. A sidebar gives you access to your account options, while the main gaming grid is topped by all the usual headings.
One thing that’s nice about this interface is its filters. Instead of forcing you to scroll through hundreds of options, you can highlight products from your favourite software suppliers. With one of the largest selections of games in the industry, this is a definite plus point.
When it comes to support, you’ll always find someone (24/7 support) willing to help via live chat or email. UK players can make instant deposits as small as £20 and as large as £10,000 using the following methods: credit/debit cards, eWallets, prepaid cards, direct bank transfer and other digital payment options.
PlayFrank hasn’t hitched its wagon to a single software provider. Instead, when you login, you’ll find the latest games from a few different developers. Naturally, when you have access to games from multiple suppliers, you get more options to choose from and that’s certainly true at this site.
Although it doesn’t have the same cohesive feel as a single-supplier site, the team at PlayFrank hasn’t gone overboard with its partnerships. By sticking to top-tier producers such as NetEnt and Microgaming, the team has ensured you get a myriad of options that don’t feel too disconnected or disjointed.
PlayFrank hasn’t entered the mobile app arena yet, but that really doesn’t matter because its online site has been optimised to work at all screen sizes. In fact, by taking this approach, PlayFrank has gained two advantages over those that only offer mobile apps. The first benefit is that you can ante-up from any device.
Apps are great in terms of accessibility, but only if you have the right device. Secondly, mobile sites are typically better stocked than apps. Because the developers don’t have to worry about things such as storage space, the number of games is still impressive. Indeed, when you join, you’ll get access to more than 450 games.
Moreover, to help make navigating the site even easier, each category has its own “highlights” banner. In practice, this means is that you can swipe across one of the banners and get a quick overview of a category’s top picks before loading up a much larger selection of games.
When it comes to withdrawals, the same limits apply (*£10,000 per week/£25,000 monthly) and the method you use to make a deposit will be the one your funds are sent to. In terms of processing times, PlayFrank doesn’t charge any fees and has a pending period of 24 hours.
* = VIP members can request for the limits to be adjusted, but only by request.
PlayFrank does a good job of creating an entertaining online experience. The interface is light, bright and quirky, while the gaming lobby is packed with options. Even though the bonus conditions are a little on the high side, the average player won’t find it too tough to squeeze out some extra value when they play!
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