First launched in 2018, PlayGrand has quickly established itself as a strong contender in the online casino space.
The platform stands out with its sleek design and user-friendly interface, now offering a library of more than 2,000 games. This includes an impressive range of slots, table games and hundreds of top jackpot slots that keep players coming back for more.
In this in-depth review, I’ll take you through everything PlayGrand has to offer - highlighting its biggest strengths while also pointing out any areas where it may fall short.
PlayGrand is a casino brand managed by White Hat Gaming Limited, with its head office located at Cornerstone Business Centre, Mosta, MST 1180, Malta.
The platform is licensed and regulated by the UK Gambling Commission (52894) and the Malta Gaming Authority (MGA/B2C/370/2017).
White Hat Gaming Limited has also registered over 40 casino domains, including Blackjack City and Slot Nite.
New players at PlayGrand casino can claim a welcome bonus offering a 100% deposit-match worth up to £100 and 30 free spins.
You don't need a promo code to claim this bonus.
Both parts of this bonus come with 35x wagering requirements attached.
Before claiming this bonus, I would advise checking which games contribute towards this wagering playthrough.
The majority of slots count 100%, some count far less or not at all, while table games contribute just 10%.
The maximum amount you can wager when playing through your bonus is £5.
The free spins must be wagered within 10 days, while the bonus funds must be wagered within 30 days.
A double casino bonus is always a great way to test out a new casino.
However, there are limits to this bonus. While the 35x wagering on the deposit-match bonus is fair enough, I was disappointed to see the same wagering attached to the modest free spins bonus.
✔️ Low Deposit Requirement - Depositing just £10 will entitle you to receive this bonus
✔️ Generous Deposit-Match - New players can receive a 100% deposit-match worth up to £100
✔️ Top Slot Free Spins - The free spins are for the hugely popular slot game, Reactoonz
✔️ This versatile welcome bonus should be well-suited for any type of casino player
PlayGrand lacks ongoing rewards for exisitng players.
The Promotions page is currently full of links to top games, links to responsible gambling tools and a detailed explanation of the welcome bonus, rather than any casino promotions.
They used to have a loyalty program that paid out loyalty points for every wager placed, but this closed in 2021. Since then, The Grand Club was launched, but this page is no longer available on-site.
PlayGrand offers players a wide range of payment options, including bank transfer, Visa and Mastercard debit cards, Maestro, PayPal, Neteller, Skrill, PaysafeCard, Revolut, Trustly and Neosurf.
Withdrawals, which start from £10, will likely take up to two days to be approved and can take up to another five working days before they are returned to your payment method.
Old and new casinos alike are now required to ensure players complete a KYC process, and this is something you should expect at PlayGrand Casino.
The platform will perform automatic verification checks upon account creation and may use third-party agencies to confirm a player's age. Users should also be prepared to provide documents, including proof of identity (passport or driving license), proof of address (recent utility bill), and proof of funds (bank or e-wallet statements).
Users cannot deposit or withdraw when undergoing the KYC process.
PlayGrand Casino offers a large and varied games library of more than 2,000 casino games.
PlayGrand has an impressive range of top slots, with their slots section split into 'Megaways', 'Buy Feature', 'Cluster Pays', 'Mega Symbol (3x)' and 'Sticky Wilds'.
Their collection includes a mix of classic favourites, old school fruit machines and new slot releases.
A real highlight of their games offering is their range of jackpot slots, with more than 100 progressive jackpot slots available on-site.
With titles from Jackpot King and Mega Moolah, you can see these jackpot payouts run into the millions.
While their live casino library might not be the biggest with just 40+ tables featured, it still offers plenty of quality.
Evolution Gaming and Pragmatic Play both provide their mix of live blackjack, live roulette, live baccarat and live game show games.
PlayGrand provides users with access to 24/7 live chat, which makes seeking support much quicker than alternative methods.
However, users can also contact customer support via email.
This platform clearly takes responsible gambling very seriously.
One of the most impressive things about the site is that a link to safer gambling tools and information is provided through a large logo in the header.
Users can help themselves play responsibly through a selection of tools, including deposit limits, game time reminders, time-outs, account closure, self-exclusion, and can immediately view account history for an overall picture of habits.
Below are a couple of factors to note before signing up:
PlayGrand Casino does not currently offer consistent player promotions.
Along with a lack of promotions, PlayGrand no longer offers any sort of VIP program.
Considering the UK industry average is around 100 live dealer tables, I was disappointed to see only 40 live casino tables here.
Withdrawals can take up to two days to be approved and then up to a further five days to be processed.
PlayGrand Casino does not have a mobile app.
Reviewing PlayGrand Casino proved to be a mixed experience - there are plenty of positives worth highlighting, but also some drawbacks that cannot be overlooked.
The double welcome bonus is a solid start, though the higher wagering requirements - particularly on the free spins - are a definite disappointment.
The main selling point here is their games library, which gives players access to thousands of high-quality slots, 100+ jackpot slots and a small but premium live casino.
That said, the platform does fall short in a number of key areas. The absence of regular promotions, a VIP program and a dedicated mobile app are all negatives, while the slower-than-average withdrawals may frustrate some players.
Despite these limitations, PlayGrand Casino should still appeal to plenty of casino players.
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