100% Welcome Bonus up to NZ$400 + 200 Free Spins

Casino.com Review

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Reviewed By Adam Kenny

Online Casino. Sports Betting. Daily Fantasy.
Published: Jun 30 · 13 min read
Updated: August 15th, 2022

With a name like Casino.com, there is a lot to live up to. Starting in the late 1990s, Casino.com has been in its current form since 2007 and offers casino gaming, live casino experiences, and sports betting. Based out of Gibraltar, this New Zealand online casino is also licenced by the Gibraltar Gambling Commissioner.

The name and awards suggest Casino.com is the be-all and end-all for punters looking for fun, and their 100% deposit match welcome bonus is definitely attractive. However, we wanted to go in-depth to see what it’s all about and let Kiwis know if it’s worth their time and money.

Let’s take a good look at Casino.com and find out if it lives up to the hype. 

Advantages
Well established as a market leader in casino gaming
Good ongoing promos
24/7 support for Kiwis
Disadvantages
Wagering requirements are slightly above average

Casino.com Welcome Bonus

100% Welcome Bonus up to NZ$400 + 200 Free Spins

Casino.com knows what they're doing, and they’re also pretty confident that their welcome NZ casino bonus is enough to attract new Kiwi players. It’s a pretty simple structure. 

Sign up for a Casino.com account and make a minimum deposit of NZ$20 or more to claim:

  • 1st deposit: 100% sign-up bonus up to NZ$400 + 200 free spins Age of the Gods games.

You will receive 40 free spins for selected Age of Gods games as soon as you make your first deposit.  You will receive the remaining 160 spins over the next 8 days at 20 spins per day. Of course, there are some terms and conditions to be aware of — we’ve gone through them and simplified the main points as much as possible:

  • Available to all new Kiwi players, 18+ only
  • A minimum of $20 applies to claim bonus
  • Bonus funds will be used only after the player’s real deposits have been used first
  • The welcome bonus has a wagering requirement of 40x
  • Bonus spins have a wagering requirement of 20x
  • Free spins wins are capped at NZ$100
  • The bonus is valid for 30 days
  • Various game contributions and exemptions apply
  • Please gamble responsibly

Casino.com Bonus Codes

You don’t need any Casino.com bonus codes to get most of the promotions available. 

The only code you’ll need is for their Two for Tuesdays promotion which requires the bonus code “TUESDAY” when you deposit. 

Casino.com Free Spins

If you want free spins at Casino.com, there are a few ways to get them:

  • Sign up to get their welcome bonus which includes 200 free spins on selected Age of Gods pokies.
  • Take advantage of their Two for Tuesdays promo, where you can get a $5 bonus and 5 free spins on Ace Ventura, White King II, or Age of the Gods: Ruler of the Sky. Minimum deposit $20, wagering requirements 3x for bonus funds and 20x for free spins.

At present there aren't any no deposit free spins at Casino.com but this is subject to change so watch this space.

Casino.com New Zealand No Deposit Bonus

Much like most online casinos NZ, Casino.com does not offer any no deposit bonuses. However, their welcome bonus, combined with their ongoing promotions definitely make up for it. 

Other Casino.com Bonuses and Promotions

Let’s take a quick look at the ongoing bonuses and promotions happening at Casino.com. Some of these promotions are just for the month at the time of writing, but it will give you a good idea of what’s going on each month at Casino.com.

Drops and Wins Promotion

Opt-in for a qualifying game, wager the specific amount needed for your leaderboard, climb up the leaderboard, and win your share of the $500,000 prize pool every month. The minimum deposit is about 83 cents per bet. 

Gold Card Happy Hour Promotion

Play live blackjack during happy hour (9 am - 11 am NZ time), receive one of the two gold cards to have your bet doubled up to $5,000.

Double Your Winnings Promotion

Deposit $40 or more at a live roulette table and double your winnings up to $20. Winnings are credited as bonus funds with a 20x wagering requirement.

Casino.com offers a huge range of gaming, including sports betting and virtual sports betting. We’re all about the casino gaming in this review though, so let’s see what’s on offer at Casino.com.

Within their casino section, you’ll see their games split up into a range of user-focussed categories. Quite often online casinos will only offer basic categories, like pokies, table games, and live casino games. This makes it hard to find specific games or even hole categories like Megaways and jackpots.

Casino.com lets users pick from all of the usual categories, but also includes categories like Megways, daily jackpots, top games, and more. On top of that, within any category, you can also sort by most popular, A-Z, and jackpot size, not to mention filtering by software developer.

Those extra categories and sorting/filtering options are brilliant and really helps you find the specific game or style of game you are after. If all else fails, you can just search for your favourite game by name. More online casinos should be laid out like this! 

Delving into the table games sections, you’ll see a variety of table games, covering all of the games you’d expect, including blackjack, roulette, baccarat, and poker. Each of those games has a few variations too, so you won’t get bored if you're a fan of one particular game.

There are also some instant win games such as scratchcard games, but you’ll have to search for them by name — there is no dedicated category for them.

There are games from many of the top software developers, including the big names like Play ’n Go, Micrograming, NetEnt, and more.

Casino.com Live Casino

Casino.com has a great Live Casino section, where you’ll be able to play many live casino experiences with real-life dealers and real-life fellow players. Live casino gaming is, without doubt, the latest and greatest in online casino gaming where you are pitted against real-life players, with a real-life dealer who you can talk to. You basically have an actual casino beamed onto your screen in HD glory.  

The live games are bought to you by software developer Playtech, who really strive to bring cutting edge technology with a high-end experience that really makes you feel like you’ve walked into a casino in Macau or Monaco.

Expect multiple variations of roulette, blackjack, baccarat, as well as some unique games like Andar Bahar and 3D brag. If you’re into your gameshows, there are TV-gameshow type games like Who Wants To Be a Millionaire, Deal or No Deal, and Adventures Beyond Wonderland.

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VIP Program VIP Program
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100% Welcome Bonus up to NZ$400 + 200 Free Spins

Casino.com User Experience

The first thing you notice about Casino.com is just how big and easy to read everything is. They obviously know that most people don’t want to be squinting to find their way around menus and games, so this sort of attention to detail is appreciated. The game lobbies feature colourful, large gaming thumbnails against a plain white background, further helping that readability. 

We are super-impressed by the options for navigation, where you can sort titles by A-Z, most popular, software developer, or even jackpot size. We don’t think we’ve seen another online casino let you sort by jackpot size before so that just goes to show how much Casino.com thinks about their users. 

Overall, everything loads quickly, it’s easy to navigate, and it’s a treat to sort and filter the games in a multitude of ways. 

Casino.com Mobile Casino

These days a well-optimised mobile site is a must for any self-respecting online casino — after all, more people tend to play from a mobile device than their computer.

We love Casino.com’s mobile casino for the same reason we like their main website — everything is easy to read and find. They don’t bother with trying to pack multiple game icons into your screen, and instead simply put one large icon after another, which makes it super easy to read while you’re scrolling. 

While some buttons are moved slightly to fit onto the smaller screen, you can still sort and filter games the same way, and everything loads just as quickly as their main website. 

There is no dedicated app to speak of, but that’s no big deal — their mobile website is so well optimised, you won’t miss having an app at all. Because there is no app, there is no Touch ID or Face ID, just normal passwords.  

100% Welcome Bonus up to NZ$400 + 200 Free Spins

Deposit and Withdrawal Methods at Casino.com

Casino.com offers Kiwis more deposit and withdrawal methods than most other online casinos on the market today. Let’s take a look at what’s on offer.

Paysafe and Skrill are the fastest, with withdrawals usually being instant, but give it a day to be sure. The most common methods of Visa and Mastercard will take up to three days, but in some cases, it might take longer to see your withdrawals. There are no fees on withdrawals.

All online casinos registered to operate in New Zealand must undertake Know Your Customer (KYC) policies, to verify your identity. For this reason, you will need to provide Casino.com with a copy of your photo ID, proof of address, and the first six and last four digits of your credit card. 

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdraw Time
NETELLER
NETELLER
-
-
Instant
Entropay
Entropay
-
-
-
VISA
VISA
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1-3 Days
Visa Electron
Visa Electron
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1-3 Days
Skrill
Skrill
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Instant
Paysafecard
Paysafecard
-
-
-

Pokies at Casino.com New Zealand Casino

Everyone knows Kiwis love a good session on the best online pokies, and Casino.com has a range of pokies so good you won’t want to head down to your local to play. There are literally thousands of pokies on offer at Casino.com, including the world’s most popular titles, including Wolf Gold, Book of Dead, and Starburst.

With so many pokies on offer, you can expect everything from classic one-armed bandits to full-on video pokies with Hollywood-like 3D graphics and sound. If you’re a fan of a particular feature, Casino.com’s pokies offer every conceivable wild, massive paylines, free spins, and scatters.  

Casino.com Payout Rates

Payout rates are nearly always written as RTP, which stands for return to player. The RTP of a game is a percentage — for example, if the RTP is 98.4%, that means a game will pay out $98.40 for every $100 bet. 

Casino.com does not list their RTPs, but we would suspect they would range from 94% to 99%, depending on the game. 

Casino.com Progressive Jackpots

Casino.com has progressive jackpots, and unlike most online casinos, they are super easy to find. Just go into the jackpot section, and sort by jackpot size. All of the games with 7-figure (some are up to $10 million!) jackpots are the progressive jackpots, and they include titles like Jackpot Giant, Sisters of OZ WOWPOT, Sherlock & Moriarty WOWPOT, and Book of Atem WOWPOT.

On top of the big-dollar progressive jackpots, Casino.com also offers must-win daily drops and wins that really ramp up the excitement.

Casino.com Software Providers

Software providers are kind of like record labels. They produce games of different genres — some are big hits that appeal to almost everyone, and others are smaller titles that appeal to niche audiences. 

Casino.com has gone for mostly large developers, offering titles from the biggest software developers (Microgaming, Playtech, etc.) in the industry, as well as games from smaller developers (Bigtime Gaming, etc.). 

Mobile Slot Providers
10
Overall Slot Jackpots
98
Slot Wagering
100%
Slots
734
Top Slot Game
Age of the Gods: Wonder Warriors
Mobile Slot Games
902

Casino.com Sign-Up Process

Signing up for one of these big online casinos can be a bit daunting for some Kiwis, especially if you’ve only ever dealt with the humble TAB. In order to give you a fair idea of what’s involved in signing up with Casino.com, here is how to do it, step-by-step:

  1. Click on the green Join button.
  2. Enter your username, password, email, country, and currency.
  3. Enter your gender, name, address, date of birth, and phone number.
  4. Congratulations, your Casino.com account is now open!

The sign-up process at Casino.com is incredibly quick and easy and should take you less than two minutes. 

Casino.com New Zealand Customer Support

To contact Casino.com’s customer support, you can either click on the Contact us button in the top-right menu or click on 24/7 Support down the bottom of every page. There are two options for Kiwis to contact them:

  • Email - support@casino.com
  • International phone number: +350 200 44793

We would have like to have seen instant chat support, but we found email support to be prompt and helpful, and the 24/7 availability is crucial for us Kiwis living on the other side of the world from their European offices. 


 

Social:
Available Hours:24/7
Phone:+44 080 823 8604

Casino.com VIP Programme

Casino.com has a very impressive VIP programme with five tiers. The more you play, the higher the tier you will be on, where your perks will get better and better. You can get benefits like:

  • Personal Account Manager
  • Exclusive Promotions and Reloads
  • Special Gifts
  • Higher Deposit Limits
  • Higher Bet Limits

Super-high rollers will even get invited to ultra-exclusive events like seats to international boxing matches and dinners with top sporting stars. 

The VIP programme is invite-only, and Casino.com will contact you when the time is right. If you are curious though, there is nothing wrong with contacting them directly to enquire.

Responsible Gambling Features at Casino.com

To find the responsible gambling features, just scroll down to the footer of any page on Casino.com. Here you’ll find a range of tools including:

  • Time outs
  • Deposit limits
  • Time limits
  • Self Exclusion
  • Account Cancellation
  • Links to gambling helplines

Casino.com takes responsible gambling very seriously, and it’s good to see the tools there if you need them. 

Deposit Limits Deposit Limits
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Time Out Time Out
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Stake Limits Stake Limits
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Profit/Loss Totaliser Profit/Loss Totaliser
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Self Exclusion Self Exclusion
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Casino.com – Our Verdict

Casino.com lives up to its name as the casino of the internet. Everything is well thought out and always seems to have the user in mind. 

The welcome bonus is decent, the ongoing promotions are solid, and the 24/7 support is great for Kiwis. And honestly… there isn’t much we don’t like about it — if we had to complain about anything, it’s that the welcome bonus wagering requirement is a tiny bit high, but that doesn’t really bother us.

If you’re looking to find out what an online casino at the top of its game looks like, we recommend you check out Casino.com.


 

Casino.com FAQ's


Yes, Casino.com offers a wide range of sports betting options on top of their impressive casino game selection.

Yes, there is an excellent range of live dealer games at Casino.com, with all of the Kiwi favourites like blackjack, roulette, and even gameshow style live games like Who Want To Be a Millionaire.

Every pokie game has a different payout percentage, ranging from around 88% to 99%. We recommend spending time looking at all of the different pokies at Casino.com to find a pokies game that suits you.

Casino.com’s minimum withdrawal amount for Kiwis is $5.

Yes, there is an excellent selection of games at Casino.com, covering all tastes. Play pokies, table games, progressive jackpots and more, the choice is yours.

Yes, Casino.com has an excellent mobile website and it works just as well as their full website, with all the bells and whistles you’d expect.

Yes, Casino.com is safe for Kiwis. It’s licenced by the Gibraltar Licensing Authority and so it also complies with all NZ gambling laws.

Casino.com’s average withdrawal time is dependent on how you wish to withdraw. Credit card withdrawals can take 1-3 days, while some other digital methods can be instant. If in doubt, see our review for a withdrawal time breakdown for Casino.com.

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Contributors

Contributors

Hi, I'm Adam Kenny

"Over a decade spent working in the online betting world. I can truly tell you which operators are good and which ones aren't."

Interests
  • Online Casino
  • Sports Betting
  • Daily Fantasy

Reviewer since February 2019

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